Hotel Barriere Fouquet's New York

We walked in and they were people eating take out food at the lobby and this is supposed to be a 5 Star restaurant then we decided to go straight to the restaurant and they were serving Brunch menu only There is something seriously wrong with this hotel it seems that they don’t know what they are but one thing for sure it’s not a 4 Star Hotel and no where near it

Beautiful hotel and impeccable service - I can't wait to get back. I lived in Tribeca for many years and after I left the city I was a dedicated patron of The Greenwich on the four or five times a year I was back in town. However, after multiple bad experiences with management I stopped and stayed in a different area of town. I'm excited to say that I can now return to my old neighborhood after finding Hotel Barrière Fouquet's New York. The design is beautiful and the glow that fills the lobby area when the sun is shining is a refreshing experience compared to most other city hotels. However, the way I truly enjoy my stays in beautiful hotels is via their staff and the ones that work here are an absolutely pleasure to interact with. There are a few I'd like to mention specifically - concierges Nathaniel and Valentina were incredibly helpful with the logistics of getting me to the hotel at a very late hour and for handling a package that arrived at the hotel after I checked out. Also, Tenzin at the front desk was more than happy to accommodate my request when I needed a special breakdown of my bill at checkout and arranged to hold an item that a friend had left in my room until she could pick it up. Food and beverage were stellar and it's overseen by the very helpful and kind manager, Fernando. At 2 am when I arrived at the hotel l was starving and beyond excited that I was able to order a burger and fries via room service (absolutely delicious). It was so late but the voice on the line did not seem to be put out and even hunted down a glass of wine for me though the bar had closed for the night. I had breakfast at the hotel on two days and brunch once and the same person served me each time and always greeted me with a smile (forgot to get their name). I had dinner at the hotel one night with three other people and the food was tremendous but our server Steven (spelling?) was what made our meal extra special. The fact that I can again stay in my old neighborhood at a incredible hotel makes me very happy and I'm looking forward to my return in a couple of months.