Cordis Dongqian Lake Ningbo

錯峯出遊的體驗感很好，酒店前台帥哥服務也很耐心，因為錯峯人較少，也給我們升級了房間，遊樂園早餐後過去還沒有小朋友，包場玩，酒店外面就是帳篷基地，晚上散步也很舒服，小朋友玩的很開心，雖然孩子請假出遊，但是很值得，不擠國慶黃金週的人流～

房間超級喜歡！很大，有電梯。2個客廳，一家人呆的很舒服，都不想出去了。就是接駁車慢了點。一定要提前叫。早餐豐富，很好的住宿體驗！

非常感謝酒店的美女Shirley幫我們房間升級，我們對房間非常滿意，空間很大，設備齊全，服務非常周到貼心。小朋友特別喜歡酒店的泡池和游泳池，玩得樂不思蜀。早上的自助餐非常豐盛，品種繁多，值得推薦。酒店離韓嶺美食街也非常近，想要出來吃飯也很方便。小朋友説下週末還要再去。😁 【親子設施】 【湖畔美居】 【浪漫情侶】

入住三日兩晚，很不錯的體驗。尤其禮賓部的小夥子Gray，服務細心，觀光車隨叫隨到的，特別體貼。表揚！尤其最後忘了東西他還幫忙找到順豐寄來。感謝。

跟朋友一起入住酒店庭院房，雖然房間遇到了些問題但是也很快就幫我們解決了，禮賓的員工也是不錯的，尤其是禮賓部經理陳凱，不愧是金鑰匙啊，有問題找他都能得到很好的解決和幫助，總體來説還是不錯的

The hotel is very well located, right next to the lake and not far from Hanling village. We originally booked a garden view room but we were upgraded to a lake view. We had a terrace and the view was amazing!!! The compound is quite large and great for an evening stroll. The breakfast options were varied and the food was delicious. The restaurant staff were friendly and very attentive, and the overall atmosphere was relaxed and enjoyable. The staff at reception were also great. Very friendly when we arrived and very helpful to get us a golf cart to get to and from our room to the restaurant building. The only small thing that could be improved in my opinion is the cleanliness in the room. I'm a bit of a clean freak so I noticed a few things that required attention: a small stain on the sofa, some stains on the toilet floor, and there was a small start of mpuld behind the sink taps. I would've also liked for the bins to have rubbish bags inside. Small things though, and overall we really enjoyed our stay, and we definitely return.

Great hospitality 😊 specifically Andy, who was a hostess at the restaurant.

Absolutely amazing stay! Thank you! The staff were so helpful and kind, always there to offer help. Leona even added me on WeChat so that I could ask questions and book the buggy quickly. Very happy to come here to relax, wind down and be pampered!

Face-to-face staff are excellent with English speaking guests. Over the phone speaking English at night it’s impossible to order in-room dining or even communicate to have dishes collected. Food takes up to 45 minutes to arrive and is cold and in poor condition. Ordered an Angus burger - cold wedges and the bun was hard and cracked (perhaps left under heat lamp for too long); very poor value for money. Even buffet breakfasts are a little rough around the edges. On day 1 there was honey. On day 2 there was no will in the restaurant to supply honey or even check with the kitchen. Again, all staff (including janitors and handymen) are usually amazing and helpful. The team went out of their way to make my child feel welcome with free toys and activity packs.