This hotel has a good location right at the center of Norrköping, with a short walking distance from everything. The hotel itself is old and shabby. They have tried to renovate the room, which has an ok-looking interior decoration, but the hallways are awfully run-down and the hotel looks shabby. The breakfast was poor, only the dessert selection was ok. The staff was extremely kind, helpful and they really tried. The receptionist gave us the room with the best view, but unfortunately even from the best room you can only see ugly pipes (see picture). In the lobby there were cookies and coffee for guests for free and a chance to watch TV, which was nice. The hotel was supposed to have parking space, but at arrival we found out that we should have booked this in advance. There was no mention of this at *********** when we made the reservation. So we had to park the car in a public parking space further away. Best Western could directly advertise itself as a 2-star hotel, which it is. Despite many good aspects, we can only give 2 stars due to shabby overall look and weak breakfast.
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