Hotel Hostal Cuba

Very nice hotel, great amenities and location is perfect! Very comfy rooms - the bed is very comfortable and the pillows as well. Also, the toiletries are great as they are from Rituals. Breakfast is great and is served on the rooftop terrace which make it amazing - however, if it's sunny it can get really hot as the umbrellas are not doing much. If you like partying, then you are in the right spot. The neighborhood is very lively and the hotel itself is famous for the rooftop bar and also the restaurant that turns into a club at nightfall. However, be aware that it's quite loud in the rooms and your sleep might be a bit disrupted - the party is going until 04:00 AM or so. 😅 Overall, we had a nice experience and managed to get a good sleep in spite of the noise.

The meal here was probably the best we have had and at a reasonable price. Less than 100 Euros, including tapas to start and a bottle of wine! The rack of lamb and veal were delicious and portion sizes were very generous. An excellent meal was topped off by a drink in the rooftop cocktail bar which had a lovely atmosphere and panoramic night views over the city. Would highly recommend.

What a find! The most comfortable room with some thoughtful and appreciated finishing touches. Perfect location for a leisurely stroll into Palma Town, or to the Port. The hotel staff were a delight 😊, and helped make our stay a joy! Thank you! We will be back! Xx

We went to the rooftop restaurant and were terribly disappointed. We had booked a table that wasn't ready when we arrived. The surly waiter begrudgingly cleared most (but not all) of the previous diners plates away and then disappered. No offer of a drink or anything. There were lots of sun umbrellas to protect you from the 34 degree heat. Just a shame none of them were actually positioned over the tables. We soon overheated. We went to see what the buffet breakfast was like. There was hardly any food left, and what was left looked as if it had been there for hours. Very underwhelming. We've been here before a few years ago, normally you would be greeted by a smorgasbord of delights. Today was not that day. It was a struggle to find anything appetizing. When we did find a few morsels to eat, there were no plates. So we went to the bar to ask for some clean ones, the bar was just covered in dirty crockery, the delightful waiter looked at us as if we had asked for his kidney. The place was a mess, the service was terrible, the food pretty much inedible. When asked how it had been by the front of house, as they charged us the full rate, we expressed our disappointment. A casual shrug of the shoulders was about the sum of their customer service. A shame, this used to be a real gem. Now I would avoid.

If you want to get any sleep DO NOT GO HERE! Overall the hotel is nice and clean. The staff is great for the most part and breakfast on the rooftop is lovely. I feel bad for the two amazing ladies (one on the rooftop/restaurant and one at the reception) to give this review but I want to save other people from the experience we had. We stayed for four nights and came home extremely tired and not well rested at all. We got approximately two hours of sleep every night - not what you want on a vacation. The club and restaurants downstairs are so noisy and the crowd was so incredibly rowdy that we could not get any sleep until 6 AM when the streets finally quiet down. Even when there was no yelling and overall rowdiness outside, the sounds of people dining and talking and laughing right below the hotel windows was loud enough. We had to get earplugs after the first night and even still the noise carried through. We would definitely not have booked this hotel if we knew it's actually this bad. Additionally, the first three nights the AC did not work at all. This is apparently a law in Spain until April 25th so it's not really the hotel's fault. But this combined with the fact that we could not open the balcony doors for any air because of the noise level out on the street made it all even worse than it already was. The room got SO HOT (over 30 Celcius) at night that the little sleep we got was really restless. We sweat so much at night that we wanted the sheets changed once during our four night stay. But the cleaning people did not change the sheets even ONCE without asking. I had to ask twice on two different days to get the sheets changed because we always came back to the room with no fresh sheets and dirty drinking glasses etc. And finally the two ladies who changed the sheets were full of attitude, rude and rolling their eyes. We have never experienced anything like this and we travel frequently. The person at the reception at night time gave empty promises about getting the sheets changed, did not know how to answer our questions about the not functioning AC and overall does not seem experienced in working in a hotel. We got an email address from the hotel to reach out to in terms of our experience. We sent an email but got no response. A friend of mine had this hotel booked for later on this month but I advised her to change her booking to another one, and she did. Hotel Cuba is a disaster.

It’s currently 1am and the relentless techno beat is enough to drive you crazy. I’m on the 1st floor and it’s my 3rd night of barely sleeping. The concierge lady just shrugged and said yes, it’s noisy! It’s so depressing. The hotel is in a great location with friendly staff but I paid a lot of money to get very little sleep. Earplugs make no difference!