Découvrez les avis réels des clients sur les hôtels.
Publiée le6 oct. 2024|Chambre lit king
Saturn_5Le prix est très cher, la chambre est très petite, les sanitaires sont très vieux, l'hygiène n'est pas mauvaise et il n'y a pas de petit déjeuner. L'assainissement est correct. L'hôtel est situé dans le terminal. Il se trouve à distance de marche de l'entrée et de la sortie de l'aéroport. Il est plus pratique pour les arrêts de transit.
Installations : anciennes
Santé : Pas mal
Environnement : Dans l'aérogare, la salle est très petite
Service : Aucun service
Voir plus
Prix par nuit à partir de :3 194 THB
Publiée le18 mai 2019
InvitéC'était merveilleux d'avoir l'océan dans votre jardin. La piscine était incroyable surtout la nuit. La chambre était plus petite que ce à quoi nous nous attendions. L'emplacement était incroyable. Commerces et restaurants bordaient les rues.
Voir plus
Prix par nuit à partir de :4 082 THB
Publiée le23 fév. 2024
Invité
La réservation est un peu inversée, mais les résultats sont encore assez satisfaisants. Parce que c'est le jour de l'Amour, la réservation n'a jamais été exacerbée, mais le service client est très responsable, a aidé à communiquer avec la coordination, enfin la réservation a réussi et a donné des avantages pour les frais de logement, merci beaucoup 🙏
Voir plus
Prix par nuit à partir de :3 889 THB
Publiée le15 fév. 2025
M2685****
Le service de cet hôtel réputé est excellent ! J'avais réservé spécialement pour la navette gratuite ! L'arrêt de bus se trouve juste à la sortie de l'aéroport. La navette est arrivée rapidement et m'a conduit à l'hôtel sans problème. Le chauffeur, un homme corpulent, était très serviable et m'a aidé spontanément avec mes bagages et lors de mon enregistrement.
Installations : Bien que l'hôtel soit un peu ancien, les installations sont très bien entretenues.
Propreté : Propreté impeccable ! Le personnel du service d'étage était excellent et très réactif.
Cadre : Agréable ! Après le petit-déjeuner, la vue depuis le restaurant était magnifique.
Service : Le personnel de la réception était attentif, responsable et efficace.
Voir plus
Prix par nuit à partir de :3 796 THB
Publiée le17 janv. 2024
Utilisateur anonyme
設施:樓下就有星巴克,很方便;泳池、健身房標配,甚至有按摩房;不過可能是地處較偏僻的原因,邊上的停車場基本是空的
環境:邊上有一個很漂亮的湖,水很靜,草很密;如果開車的話,附近有不少餐廳、商店等,很方便
衞生:廁所乾濕分離,很大,很乾凈
Voir plus
Prix par nuit à partir de :4 456 THB
Publiée le25 sept. 2025
Invité
The lobby is freezing cold. The staffs are friendly. The check-in wait time was about 20 minutes because there was only one front desk staff and the group before us spent too much time.
The room is decent and clean. Love the balcony and direct access to the beach. The pool is kinda small, but they have two pools.
Voir plus
Prix par nuit à partir de :3 653 THB
Publiée le31 août 2019
JINGQIANGSur la plage du centre de Miami, la plage est à deux pas. La forme est un bâtiment des années 50 et 60, et l'intérieur est de style moderne qui vient d'être rénové. Il est très confortable à vivre et il y a moins de restaurants aux alentours.
Voir plus
Prix par nuit à partir de :5 255 THB
Publiée le25 déc. 2024
cm2024
As people who travel regularly, we place a lot of emphasis on other reviews when booking. I was rather concerned reading previous reviews of this property, but having stayed at multiple other Ritz Carlton’s (Singapore, Koh Samui, Dalllas, Melbourne etc) we hoped the brand would live up to expectations and great experiences at other properties. IT DID NOT!
Strongly suggest avoiding this property at all costs. Look at the low ranked reviews, they all make sense to me after staying.
This property has us questioning if we would ever stay with this brand again. Amazing isn’t it, how one property can tarnish a brands reputation.
We have been overcharged after checkout after settling the bill when leaving (unresolved at this point but will get to that later).
The first room we checked into had air conditioning so loud you could not hear the TV. It was also dirty with marks and dust/grime on every surface and excess dog hair on the floor. I went to the front desk and the best they could do was “send someone up to check the A/C. The property was practically empty. This was not good enough!
I was fortunate enough to speak with the GM who remedied the room situation immediately. We then dealt with Daniel (who was on loan from Santa Barbara Ritz Carlton) he was a great reflection on the brand. He upgraded us, which was appreciated but not expected, just a room with a reasonable a/c would have been fine.
Rooms are very average, worn and not clean. Linen was stained, towels so old some had tears and holes in them.
The majority of the staff seemed like they would rather be anywhere else than at the Ritz Carlton South, can’t say I blame them but really let the place down.
When dining they would bring the bill before we had finished dining over and over, at times even advising their break was about to start so needed to provide bill, how about you get another staff member to do this…
Upon checkout I paid with an alternate card than I used for the security deposit (to avoid international transaction fees). I settled the bill of approx $450usd and away we went.
A few days later, a charge of $390usd (approx) appears on my original card used for security deposit (along with an international transaction fee). This charge is absolute rubbish and was not warranted, everything was settled and paid on check out.
I rang and rang and rang all day to the hotel and the phone was never answered. Finally I had to call and international call centre where the wind noise in the background was so loud I could hardly hear. I was then told the extra was for bar charges (not ours!) we had one whisky and a coke at the bar which was on my bill at checkout. I was then told they would try to contact hotel and hopefully in up to 2 weeks they would respond to the call centre, and sometime after to me. This from Ritz Carlton? Disgraceful.
We then got lucky and got the US call centre. This was much more helpful and the agent advised the hotel would call back the same day. Still no call back from Hotel, no explanation of why my card was charged… no invoice, no receipts.
Now I need to go through the process of disputing the transaction with my bank. Really?
The old saying one bad apple spoils the cart, couldn’t be more true of the Ritz Carlton South Beach. There were many other disappointing things that happened during the stay that isn’t even worth going into. Such an epic disappointment from this brand.
I am hoping this property reaches out as promised but it holding my breath.
Do better Ritz Carlton South Beach!
Not wanting to end on such a sour note. Daniel (from RC Santa Barbara) was a standout for guest service as was Noela at the Valet, both embody what guest expect from RC.
Voir plus
Prix par nuit à partir de :12 649 THB
Publiée le4 avr. 2025
Chalsey L
Boulan South Beach – Honest Review
I recently stayed at Boulan South Beach and overall had a great experience, with a few minor drawbacks.
Positives:
The location is fantastic—just one block from the beach and in a very walkable area surrounded by great restaurants and bars. The hotel itself offers solid amenities, including a small but relaxing rooftop pool with a bar. One of the highlights of my stay was dining at Orange Blossom, the on-site restaurant. The food was excellent, and I’d highly recommend checking it out even if you’re not staying at the hotel.
The rooms are well-appointed, apartment-style suites that feel spacious and thoughtfully designed. I also appreciated how quiet the rooms were—perfect for getting a good night’s sleep after a day out.
Negatives:
That said, I was disappointed by the bed. The listing advertised a pillow-top mattress, but the bed was far from comfortable and fell short of our expectations. Also, for a room that otherwise felt luxurious, the lack of bathrobes was a small detail that would’ve really rounded out a luxurious experience.
Additionally, while the room was clean, some of the design choices were lovely but weren’t the most practical for a hotel setting. The cloth-upholstered bed frame, while stylish, showed some staining—fabric furniture can be hard to keep looking fresh in a high-turnover “fun” environment. Similarly, the jute rug added visual texture but proves to be difficult to clean and showed signs of wear.
Final Thoughts:
Boulan South Beach is a solid choice if you’re looking for a stylish, well-located hotel in South Beach with great amenities and a quieter, more refined atmosphere. Just be aware of a few comfort and design trade-offs. It really is too bad, because Boulan is excellent on so many things and I would 100% go back and definitely recommend this hotel to others… However, the bed quality really brought down the overall appeal. If they can improve that one aspect, this would easily be a top-tier stay in South Beach.
Voir plus
Prix par nuit à partir de :3 377 THB