Hôtels avec Service de transport à Pekanbaru

The whole stay was great except when I call for to book for massage service at 5pm which was told as “Baik Bu”. Nonetheless, upon arrive at the spa centre, just to find 2 employee was having a nap. And I was ask to wait. Later on, one of the girl mentioned the slot already full and have to wait for another slot at 7pm. Not delivering the promise is one thing but no remedies is another. No service recovery was made in the end.

La chambre d'hôtel était spacieuse .... mais vieille. Le sol était inégal et effrayant pour un vieux comme moi. L'hôtel semble adorable sans spa & loin des magasins voisins. Le petit déjeuner était bon, mais le monde pour quatre nuits consécutives que nous avons séjourné là ......perhqps devaient être modifiés au menu quotidien, bien qu'il était délicieux!

Room to room noise isolation is bad. I can hear co versation from another room. Internet is slow too.

Pour être honnête, avec les installations données, j'ai senti que l'hôtel était bon marché. Cependant, la situation géographique (à Sumatra) pourrait faire de cet hôtel moins concurrents. Je ne pense honnêtement pas avoir autant d'options pour rester comme quand j'étais à Java Island. La chambre est très bien conçue, mais il y a une fenêtre de verre épaisse qui sépare la chambre et la salle de bain. Je ne me sentais pas assez ”privé” quand j'étais douce, comme j'avais une chambre avec moi. Pourquoi ont-ils conçu cette façon? LOL Je n'ose pas regarder à la fenêtre de verre quand mon salon douche. J'espère qu'elle a fait la même chose ... Le petit déjeuner était très bon, le café était aussi très bon !

Just stayed here repeatedly. All of them are good. I'll make a new stay soon. Thanks.

The exterior and lobby of the hotel were quite rundown, with the lobby sofas appearing old and dirty. Check-in was supposed to start at 2 pm, but we only received our room around 3:30 pm after a long wait. Although the hotel offered refreshments during this time, it was still inconvenient. On a positive note, the room itself was impressive, resembling a 5-star accommodation, although the bathroom’s cleanliness was only average, particularly the walls, which needed better attention. Breakfast was decent but not exceptional and the place was quite humid. The staff, however, provided excellent hospitality, being very polite and friendly.

The hotel room was nice and modern but the view from the booked room faced it's own wall (no view). As a result, I had to cancel the reservation & opt for a more expensive room with a view. It's location and surroundings are much to be desired. Front office staffs are friendly but rigid and not flexible. Not much amenities; just a small gym beside the small pool and a massage desk for massages to be done in your room. Do check your towel, bedsheet and pillow cases for any stains or dirt and get it replaced immediately. A 3.5 star rating for me.

The location is really good in the center of the city. You can find many store around. The staff is really good and helpful

Lainkali kamarnya tolong lebih dibersihkan lagi.. Kmren pas nginap disana banyak Jumpa anak kecoa 🤦♂️. Padahal dulunya Image nya sangat bersih disana.

Locations and cleanliness is good. Walking distance to restaurants, souvenir and convenience shop. but the best part is they have in-room spa service. Plus point to those who lazy to go massage