Petra Marriott Hotel

L'hôtel est situé au sommet d'une colline. La vue est magnifique. Le jour de mon séjour (le 8/09), la piscine était en rénovation, je ne pouvais donc pas profiter de la vue. Le petit-déjeuner, lui, est moins varié.

Le sèche-cheveux de ma chambre d'hôtel était sale et j'ai demandé un remplacement. Un homme de ménage est venu dans ma chambre, m'a vu et m'a dit merci en chinois, même si je suis japonais ! Quand j'ai dit cela, il a fait un geste discriminatoire en m'arrachant les yeux avec ses doigts ! Lorsque je me suis plaint au directeur de l'hôtel, il a répondu avec colère : « Il vient de dire oui, et vous avez mal compris ! » sans admettre ma faute. C'est la première fois que je vois une telle réponse dans un hôtel de luxe ! Je suis vraiment en colère !

We had a lovely stay and truly enjoyed our trip! The staff were incredibly friendly, welcoming, and helpful throughout our stay. They really went the extra mile to make our experience special, including giving us a complimentary upgrade and offering us the option for an early check-in. The sunset was also absolutely breathtaking — one of the best sunsets I have ever seen! It made the whole experience even more memorable. We really appreciated the kindness and hospitality and would definitely stay here again. Highly recommended!

Is was good, safe, clean, good good and good staff However I think the swimming pool was not ready, (it was under construction) The hotel is close to the Petra area ( 5 to 6 minutes by taxi)

Large room, with perfect bathroom. Very good the pool and the free shuttle service to Petra. Good and large breakfast. Only dinner isn't up to par with the hotel; the buffet is always the same and poorly prepared. It's worth considering that the price of our package was very reasonable, so it's no problem. But at full price, the restaurant isn't worth the stay.

poor quality for spa, we book deluxe king bed, they give us 2 single bed ( My wife and me )

The purpose of my visit was to experience Petra. Overall the hotel was great. The staff were friendly and competent. The rooms were a little dated ( my window was making so much noise during a windy night) compared to other modern hotels like the W but having said this they were perfectly functioning and large. The food was good but not blowing my mind ( perhaps the menu can be updated as well). The location was very convenient to get to and from Petra with a free shuttle provided multiple times through the day. Considering the purpose of my trip, this was a great value for the price, location and helpful staff.

Phenomenal views. Kind staff members. Great location if you have your own transport. Breakfast is underwhelming.