Invité
31 janvier 2023
Front desk employee was very kind. Prices were reasonable, but I'd prefer to pay a little more in exchange for updates everywhere. The hallways and lobby areas for example were dark, dated, and depressing. Our tub also had a very unsightly 12-inch diameter black spot in the floor that I think was caused by someone sanding or perhaps placing a highly corrosive substance in the tub floor that eroded completely through the finish and into black base material. Whatever it was, I didn't want my children bathing in in it. How a manager allowed the tub to remain in that condition is mind-boggling, as it clearly needed replaced. Two pieces of rough lumber were also screwed into the wall above the shower in what I assume was some kind of shoddy repair and stuck out like a sore thumb. To managers everywhere: if it appears that you don't take pride in your own property, patrons won't either. The facility was clean, however this hotel's upkeep has suffered over time and just felt worn-out. I won't take my family back until there's been major updates/renovations. We've loved the city of Winfield for years and this is the first time I've actually been concerned about the impression a hotel leaves upon new visitors to the area. You have good staff, just renovate the property.
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