Avis : NH Collection Prague

J’ai adoré séjourner dans l’hôtel En arrivant nous sommes entrés par le premier hôtel d’où part un téléphérique qui emmène à notre hôtel De ce câble car on a une vue imprenable sur la ville Idem pour la chambre qui était impeccable avec grande baignoire et vue sur toute la ville de Prague Hôtel bien climatisé Avec très bonne literie et oreillers Au calme Dans la verdure Personnel au petit soin Grande piscine : attention les échelles pour y descendre sont un peu dangereuse c’est dommage Jaccuzzi très fonctionnel Sauna Le Plus : les horaires d’ouvertures du wellness Le matin : Grand buffet continental avec également quelques spécialités culinaires de la région Possibilité également de demander des œufs brouillés, au plat , pancakes … Le soir :dîner italien un peu cher mais qui vaut le coup Sur l’emplacement nous ne sommes qu’à 5 min à pied des arrêts de bus et tram pour la vieille ville et les visites Pour terminer je recommande a 100% et nous reviendrons !!

Everything was okay

Very nice hotel, love it.

Chambre spacieuse et avec une belle vue, le funiculaire pour accéder à l'hôtel surplombant le parc est très agréable. Le personnel (surtout Mme Nikola, la réceptionniste) sont professionnels et attentifs à ce que notre séjour soit agréable. Dès le début, ils ont proposé un late checkout sans surplus. Je recommande

Tout d'abord, pour arriver à votre hôtel construit dans les hauteurs du quartier de Smichov, vous empruntez depuis l'hôtel NH City un sympathique petit funiculaire à une piste (sauf erreur de conception suisse), un concept à la fois original et exclusif. Une fois sur place, vous découvrez un grand hôtel, suffisamment calme (à l'exception des chambres voisines sur notre étage avec des personnes qui faisaient souvent la fête tard le soir). L'accueil et l'enregistrement se sont passés de manière efficace, avec le sourire, merci. Verre de bienvenue à disposition à la réception avec des fruits et des croissants, bien agréable, merci. Notre chambre à haut plafond était grande, belle, décorée de manière classique, confortable. De manière générale du mobilier/matériel de qualité, à l'exception de l'écran de télévision qui était quant à lui petit, pas très moderne, et dont la télécommande fonctionnait mal. Dès notre première soirée, nous avons pu profiter de la grande piscine intérieure, du sauna et du jacuzzi, des vrais plus. À signaler encore que des peignoirs/chaussons nous ont été fournis gracieusement par l'établissement, merci. Pour les sportifs, une salle de fitness est à disposition dans l'hôtel du bas NH City, beaucoup de choix dans tous les appareils à disposition, du matériel de bonne qualité, top. Le petit-déjeuner était certes correct, mais restait dans l'ensemble assez répétitif durant une semaine, sans grande surprise. A mon sens, il s'agit d'une d'une source de progression pour cet hôtel : par exemple, les créations sucrées faites maison étaient très/trop vite épuisées et n'étaient ensuite pas tout le temps remplacées, un peu dommage (kolac, buchta, etc.). Du thé en feuilles serait aussi le bienvenu pour un meilleur standing, des biscuits de Noël à offrir aux clients pour les fêtes serait une attention sympa. Globalement, nous avons passé un très bon séjour en famille dans cet hôtel et y reviendrons avec grand plaisir l'année prochaine.

Je fais un road-trip avec ma voiture à travers l'Europe depuis 18 mois. J'avoue n'avoir jamais trouvé un hôtel si plein de charme. Parking souterrain facile d'accès. Personnel au petit soin. Chambre agréable. Tranquillité. Le petit plus: la montée en funiculaire privé de l'hôtel.

Exellent hotel, friendly staff, the first thing you notice is the how clean the reception is, which follows throughout the hotel. nice clean spacious room, breakfast bar, plenty to choose from, and impressed with the cleanliness of the dining room. Best part of the stay is the mono rail were you go up to the hotel it's self, i highly recommend this hotel.

Nice hotel about a 5 minute walk from the metro/tram. Small cable car which takes you up to the hotel which is quite novel. Rooms large with a view over the surrounding park. Roof top bar is pleasant with a nice view, red bar in the hotel at ground level is good for food and drinks at a reasonable cost. Breakfast plentiful with a station that cooks fresh eggs for you on request. Overall a pleasant stay, would recommend.

This Hotel blew us away. We loved it from every aspect. Our room was always clean and fresh. The staff went out of their way to solve any problems and were always friendly and helpful. The view over Prague, from our bay window was incredible. The icing on the cake is the Funicular railway from the lower hotel to the top hotel. It was almost like being on a rollercoaster. Such fun and we are in our 80’s The buffet style breakfast had everything you could want and the food was always excellent. Staff are on hand to fry an egg, fresh off the griddle plate for you, which you don’t find in too many hotels. Access to the city, following a short walk down a steep hill, was easy. There are always plenty of trams outside the shopping centre to take you wherever you wish to go. Just ask Hotel Reception staff for their advice. They are most helpful. The shopping centre is within easy walking distance (10/15 mins) and has lots of shops, including a big Tesco. The pool area is great, although we did find it was a bit chilly in the pool. However we soon warmed up in the jacuzzi and sauna. Plenty of ice and freezing water there if you need it. We thoroughly enjoyed our stay and would have no hesitation recommending the NH Collection Hotel, Prague. We will certainly return there the next time we visit Prague.

Great hotel, room and facilities were spot on. Breakfast was delicious lots of options and nice modern restaurant. Hotel about 30 mins walk from the old town in Prague Petr on reception when we arrived was fantastic. He arranged for us to check in early and explained the layout and facilities of the hotel. He then took time to explain tourist activities in Prague. Petr was so helpful and a major asset to the hotel. Our room was spotless as was our toilet / shower room. Prague itself as a city was fantastic.

Let’s start with some good words. The hotel is located perfectly in a quiet spot walking distance from main train station that arrive every few minutes . The staff are friendly (Nh collection team) Be aware that there are two hotels in the same area, Nh (blue )and Nh collection (red) The blue team can improve themselves and be more friendly at the front desk . It seems most of the time we disturb them. The red team on the other hand were, super helpful and friendly. One thing you should be aware is in order to get to NH collection you have to go through NH city, and from there take a cable elevator (looks like a roller coaster and bit scary ) Once you’re finally in Nh collection, you’ll find spacious and comfortable rooms, I would say they need some work (paint peeling, and likewise) but that did not affect the overall experience. Breakfast room is modest but I know that every NH is different variety at breakfast so no complaints here. In our second day, the cable elevator was shut down for maintenance purpose, and the hotel provided shuttle services from the upper deck to the lower deck , that was incredibly uncomfortable, the shuttle drivers were not friendly at all, most of the time they were grumpy and drove too fast (except one young employee that driving safely and slowly) Most of the time we had to wait for the shuttle and out of the many time we needed it we chose to walk 10 minutes down the hill and up the hill because we could not stay and wait any longer . We were late to one of tours because of it and had to pay fee for not showing on time and missing the tour Just to make things more visual to other travelers. The gym is located in the lower deck And the room is located at the upper deck meaning if I wanted to go to the gym, I had to walk or wait for a shuttle . That said , the shuttle services were not efficient and not friendly and this is my main complaint. The hotel facilities are nice, I would say that the gym is one of the best gyms I have ever seen in NH all over (and I have experienced many of them) The hotel also has spa and a very good massage therapist but I highly recommend! I would like to mention the kind reception staff and especially one one receptionist that was incredibly helpful her name is Nickola , she assisted us upon the check out and make sure that everything went well

Everything was clean in the room. But the coffee maker was difficult to work out. Thanks to member of staff Bagdan from Ukraine, who explained and showed how to use it. But we weren't able to make it work anyway...I think you need to display some instructions on how to use the thing! Also not happy with limited options in the restaurant for lunch/ dinner. Also prices are sky high and the portions are tiny...very disappointing! Btw, the sky lounge was closed, so there weren't many places for us as a family to hang out. And the blond lady at the reception in the upstairs part of the hotel wasn't very welcoming or friendly, it felt like a quite cold treatment. Is it because we spoke English?

We have just returned from a weekend stay. The hotel in general is very nice and comfortable. We had bed and breakfast, and the breakfast was nice with a good selection. Hotek is about a 30-40 min walk to Charles Bridge. Some nice restaurants nearby, Masala Indian and Grosseto pizza especially. We had drinks in the Sky Lounge on a couple of evenings which was nice, great views. Just sit and a waiter will serve you drinks. The only downside is the cable car, which is a nice gimmick but only when it works. It wasn't working for a couple of days of our stay. When it was initially out of order, there were no signs of where to go. We just overheard that a shuttle bus would arrive. Very poor communication and when I say bus it is a 7 seater car. There is no queue system, so when it arrives, everyone just pushes to get on. If it's a long queue you just have to wait. No instructions given either if you do want to walk which we were happy to do. After a long day you just want to go to your room and not have to hang around. Once we found our the route using the bus, we decided to walk down one evening. You can do it by exiting on -1 through the wellness area. It takes you through the park, and be warned there are a lot of steps, but if you're fit and able, it is quicker. We also did the walk back up the hill.....much harder though! Frendly staff.

Very nice stay. There are two hotels connected by an open air lift, we stayed in the upper one located in a very still surroundings. The hotel Is clean, breakfests gorgeous. We are very satisfied and can only recommend it to other visitors of Prague