Hotel Santa Maria

C’est peut-être parce que je n’ai jamais séjourné dans un hôtel à l’étranger, donc c’est un peu inhabituel. Il n'y a pas d'objets jetables dans la chambre, comme une brosse à dents, un peigne, un petit dentifrice, des chaussons, seulement un petit morceau de savon et du gel douche. Il y a des serviettes de sol, des serviettes de bain, des essuie-mains et un sèche-cheveux. La superficie globale du type de chambre est correcte, mais il y a beaucoup d'espace inutile. Il y a des rocking-chairs et deux canapés, mais pas de balcon. Les baies vitrées sont grandes mais il y a des bâtiments devant les fenêtres et pas de vue. La chambre est également équipée d'un coffre-fort et d'un minibar. Je rappelle à mes amis que la prise de courant est une norme européenne, il faut donc préparer un adaptateur à l'avance, ou demander à l'hôtel de le fournir. Il est recommandé d'apporter votre propre marque nationale, Bull, pratique et facile à utiliser. Le produit est illustré ci-dessous. Par exemple, si vous êtes en vacances ou si vous restez longtemps, il est recommandé de préparer une multiprise pour votre propre convenance. Le gars à la réception est très gentil, il peut communiquer avec vous simplement en anglais et m'a aidé à résoudre beaucoup de problèmes. Tout le monde doit être préparé mentalement : tous les locaux parlent portugais et seules certaines personnes du secteur des services parlent anglais.

Nous avons passé 2 nuits au début de notre voyage. Une fois sur place, nous avons effectué 2 autres réservations à la réception pour des horaires différents du voyage, dans la même catégorie de chambre. À deux reprises, ils ont essayé de nous facturer davantage pour une chambre supérieure sans respecter la catégorie de chambre réservée. Je vous recommande d'effectuer la réservation par écrit via votre site internet ou par email, pour avoir une preuve du prix et de la catégorie convenus. Sinon, c'est ta parole contre la sienne. Très peu professionnel... Nous avons également eu un problème avec le transfert de l'aéroport, personne n'est venu nous chercher et ils ne nous ont donné aucune explication sur ce qui s'était passé. J'insiste, très peu professionnel.

Stayed one night (booked by travel agency) and my experience wasn't good. The hotel is well located within walking distance of restaurants, shops and attractions. It can also be quite noisy as loud music is played outside. Small room, with modern decor. Upon arrival, I noticed that the sink was draining super slowly (see photo) and the wifi wasn't working (error message "Couldn't get IP address" with both my mobile phone and my laptop). Even though it was obvious that it was a network issue, one of the hotel employees insisted in messing around with my phone for 10-15 min - to no avail, of course. After several hours, the wifi started working, but with multiple hiccups. The same employee came to check the sink and declared that "it was fine". In the shower the water temperature was constantly fluctuating from scorching hot to cold in a matter of seconds, without touching the mixer. I reported this problem and it was "fixed" the next morning, when there was no hot water at all. Bed and pillows were comfortable. Well lit desk area. Breakfast with decent selection. The staff was generally unhelpful and unpleasant.

location is perfect. we booked it for couple of days as a layover to the island of fogo. Some of their rooms are super small but i've seen smaller. Their breakfast is just ok. they can improve there. I WAS DISSPOINTED, HOWEVER, . I BOOKED AND PAID FOR A 1 NIGHT STAY UPON RETURNING FROM FOGO, AND WE ARRIVED TO CHECK IN, FRONT DESK HAD THE AUDACITY TO TELL US THAT THEY MOVED our stay TO THEIR SISTER HOTEL to MAKE WAY FOR A GROUP OF EUROPEANS (HAVE TO EMPHASIZE IT BECAUSE CAPEVERDEANS HAVE AN INFERIOR COMPLEX TOWARDS EUROPEANS). oF COURSE I WASN'T GOING TO LET THAT SLIDE. WE STAYED WHERE WE PAID FOR.

Nice Hotel with perfect location but some flaws. The dishes at breakfast was not clean and the bathroom is too small. The door from the shower cab does not close. And it is very loud. You can hear every dog barking outside and every car passing by.

The value for money is unbeatable. The hotel location is perfect very central in a very cheerful street. All the staff is amazing, they helped me in everything I needed. If I was late to the breakfast and something was over I asked for it and they gave it to me very kindly . They even accompanied me at all times to a place near the hotel to cure a problem I had on the sole of my foot. 👏👏 The room cleaning service is excellent.👌 Special mention to Sandra y a Lura they where very attentive and kind. Thank you💖

Downtown Praia is noisy and has its share of fishy characters floating around but this is probably the only location in Praia where one can get real feeling of the town. We stayed in other parts of town where the wealthy reside but from now on we will stay here. The staff are superb. Friendly, accommodating, efficient, and hard working. Great restaurant, great breakfast, and we had excellent dinner too. We stayed in their apartment building. Although the room was big and beautiful, it was extremely noisy at night. WiFi barely worked, and there was no hot water. However, since we know Praia and it's hotel situation a bit too well, we are staying here from now on.