Itsy Hotels Hill View Ex

Avis : Itsy Hotels Hill View Ex

Itsy Hotels Hill View Ex

Off, Fergusson College Rd, opp. to Roopali Restaurant, Ganeshwadi, Pune, Maharashtra, 411004, IndiaVoir le détail de l'hôtel
Itsy Hotels Hill View Ex
Itsy Hotels Hill View ExItsy Hotels Hill View ExItsy Hotels Hill View Ex
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Avis des voyageurs

7.3/10
28 évaluation
Avis vérifiés
Emplacement7.3
Commodités7.3
Service7.3
Propreté7.3
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Toutes les évaluations(28)
Évaluations positives(20)
Évaluations négatives(4)
Invité
Séjour au janv. 2023
En couple
2.0/10
Publiée le 27 fév. 2023
A éviter ! Sauf si perdre du temps, de l'argent ou relever le challenge de communiquer avec des robots malhonnêtes est ce que vous recherchez pour votre voyage en Inde. Expérience très désagréable lors de la réservation de cet hotel, faite via booking. L'hotel nous a harcelé de messages menaçants pour que nous fassions un pré-paiement de 50% par des voies non sécurisées et ne tolérant que des cartes indiennes. Lorsque je leur ai expliqué que je ne pouvais pas payer de la sorte et que je ne pourrai payer qu'une fois sur place, l'hotel a décidé, de façon unilatérale, de notifier par message que notre réservation était annulé, alors même que celle-ci courrait toujours sur booking. A n'y rien comprendre. Booking n'étant pas d'une grande aide pour débloquer la situation, nous avons fini par annuler. A savoir et à éviter donc. Je ne peux malheureusement pas mettre zéro, c'est bien dommage.
Réponse de l'établissement: Dear Micha, Thank you for taking the time to share your feedback with us. We are sorry to hear your recent experience at our hotel did not meet your expectations. We would like to extend our sincerest apologies for any inconvenience or discomfort that you may have experienced during your stay with us. Please know that this is not the level of service that we strive to provide to our guests. We request you kindly reach out to us at the contact details given on our website so that our team can help you take this further. We hope to have the opportunity to regain your trust and welcome you back to our hotel in the future. Best Wishes, Treebo Hotels.
Invité
Séjour au mai 2025
Affaires
10/10
Exceptionnel
Publiée le 1 juin 2025
It's a good hotel with pleasant ambience. Though this Hotel doesn't have its own restaurant, the complimentary breakfast comes from outside, and there are lot of Fast Food, Veg and Non-Veg restaurants just at 5 minutes walking distance from the hotel.
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Invité
Séjour au avr. 2025
Affaires
10/10
Exceptionnel
Publiée le 2 mai 2025
Staff behaviour is good hotel very clean and useful location almost good reception behaviour good 👍👍👍
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suram2025
Séjour au déc. 2024
Autre
10/10
Exceptionnel
Publiée le 29 janv. 2025
Simply super on the location and ambience. Good staff and services . Value for money and it was an easy Process to book the room
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Réponse de l'établissement: Dear Guest, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating our staff and the hotel. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hotels
priyapramod2025
Séjour au déc. 2024
Autre
10/10
Exceptionnel
Publiée le 10 janv. 2025
It was a good stay. The hotel is located at a peaceful and lovely place. Room was clean. All amenities were good. Breakfast was tasty and freshly prepared. Staff was very polite and helpful. I would say that it was a good experience in all .
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Réponse de l'établissement: Dear Guest, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating our staff and the hotel. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hotels
jabhishek25
Séjour au oct. 2024
Autre
8.0/10
Très bien
Publiée le 5 nov. 2024
Everything was just perfect except the hot water in bathroooms. You need to waste almost 15 buckets of water to get 1 bucket of lukewarm water. Location is very nice, staff is really cooperative, breakfast was good, coffee needs improvement. If they can manage the noise of the young smoking crowd just outside the hotel, it would be wonderful!
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Réponse de l'établissement: Dear Guest, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. Thank you for appreciating our staff and the breakfast. We will definitely work towards addressing the concerns highlighted by you. We look forward to hosting you again. Best Wishes, Treebo Hotels
FarAway40558337979
Séjour au mars 2024
En famille
10/10
Exceptionnel
Publiée le 24 avr. 2024
Awesome hospitality service. Good food and staff. Nice rooms interior with great view. Special thanks to Vikrant and team who help me to show the overall property and gave all details in proper manner. Thank you again. Keep up the spirit. Yooo!!!
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Réponse de l'établissement: Dear Guest, thank you for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service and create memorable moments for our guests. We appreciate your support and look forward to welcoming you back soon! Regards, Treebo Hotels
kavita802
Séjour au août 2023
Autre
10/10
Exceptionnel
Publiée le 21 sept. 2023
Excellent service, food was yummy, silent location to rest - these are highlights just to name a few.Me & couple of my friends happened to take one night stay at Pune and found this hotel to be perfect place for halt.
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Réponse de l'établissement: Dear Guest, thank you for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service and create memorable moments for our guests. We appreciate your support and look forward to welcoming you back soon! Regards, Treebo Hotels
pratik12342023
Séjour au août 2023
Autre
10/10
Exceptionnel
Publiée le 10 sept. 2023
Location so good ,room also so good .staff service also great,silent place to stay.mean location is in city .staff have good response with customer. Cleanliness is nice in hotel inner outer side . Room also clean
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Réponse de l'établissement: Dear Guest, thank you for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service and create memorable moments for our guests. We appreciate your support and look forward to welcoming you back soon! Regards, Treebo Hotels
krishnakant p
Séjour au juill. 2023
Autre
10/10
Exceptionnel
Publiée le 14 août 2023
well maintained , clean and hygiene room . Facilities provided are extremely good. very cooperative staffs , hotel situated in well locality and easily accessible. Amazing and pleasant stay. I prefer to stay in future.
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Réponse de l'établissement: Dear Guest, thank you for your kind words and positive feedback! We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service and create memorable moments for our guests. We appreciate your support and look forward to welcoming you back soon! Regards, Treebo Hotels
akanksha785
Séjour au juill. 2023
Autre
8.0/10
Très bien
Publiée le 8 août 2023
Hotel rooms are usually kept clean and this goes for the bathrooms too. Staff is helpful and prompt with their service. Some improvement can be done for more cleanliness of room bedsheets, blankets etc
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Réponse de l'établissement: Dear Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issues highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Invité
Séjour au janv. 2023
Autre
4.0/10
Publiée le 27 fév. 2023
Stayed for a night to visit my kid studying in a nearby college. This hotel is surrounded by colleges and eateries so they dont bother to maintain it. Breakfast is limited to one plate of what they offer. Rooms are rundown and tiny. + is neat sheets and very close to colleges. Since they are not many hotels nearby you do not have an option but to stay here. Deccan bus stand is walkable, FC rd is a happening location which is closeby. The staff are least bothered since all the bookings are online and they still get paid.
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Réponse de l'établissement: Dear Guest, thank you for writing us your feedback. Thank you for pointing out this issue. We have informed our team and we will take appropriate actions to see proper service is provided. We do not hope to treat our guests like this. Please accept our sincere apologies. Thank you for appreciating the location of the hotel and the bed sheets. We hope to serve you better the next time you come to visit your ward. Best wishes, Treebo Hotels.
Invité
Séjour au janv. 2023
Affaires
10/10
Exceptionnel
Publiée le 27 fév. 2023
It's good. Hotel was clean and breakfast was very good. I booked the stay for 2 days and got different breakfasts. The food quality is good. Staff is good and very hospitable. Check in and check out was very smooth
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Réponse de l'établissement: Dear Guest, thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to having you back soon. Best Wishes, Treebo Hotels
Invité
Séjour au janv. 2023
En famille
10/10
Exceptionnel
Publiée le 27 fév. 2023
The hotel is situated just off FC road and hence is very close to prominent eateries and other conveniences ... The rooms are clean and well maintained and breakfast is served in the rooms ... pleasant staff and a decent breakfast rounded off a comfortable stay ..
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Réponse de l'établissement: Dear Guest, thank you for choosing to stay with us and for sharing your feedback. We are glad that you enjoyed your stay with us. At Treebo it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to having you back soon. Best Wishes, Treebo Hotels
Invité
Séjour au déc. 2022
En couple
10/10
Exceptionnel
Publiée le 31 janv. 2023
The room size was adequate- neat & clean bathroom. The owner mohit helped us finding the cab after he didn’t find the location The only thing was breakfast had limited options - only upma (that too very less quantity) & tea
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Réponse de l'établissement: Dear Guest Thank you so much for sharing your experience.Thank you for your appreciation of the room ambience and the cleanliness levels. Your feedback about the breakfast menu is very valuable. I have shared the same with my team and we hope to provide you with a truly delightful experience during your next stay with us. We look forward to hosting you again. Best Wishes Treebo Hotels