Best Western Hotel Tre Torri

it is quite ok

酒店就在城堡的城牆下，前台先生非常友善，早餐非常豐富，部分陽光房餐廳位置極佳。免費寄存行李，一次非常滿意的入住體驗。

gostei muito de me hospedar no hotel

We are travelling with a group of 14 Singaporeans on a pilgrimage of the Holy sites. This is our last stay for one nite in a hotel before embarking on our flite home. Stayed at the Best Western Hotel Tre Torri on 14th Oct 2023. Hotel is located within a small village or town off the main highway. This hotel is our half way stop to Milan after spending a day in Venice. We found that a kettle was provided but no complimentary bottles of water. It could be found in the mini bar, but chargeable. Lighting in the room was dim with only one wall light. Bedside lights did little to enhance the overall environment. Sensors are used for the vestibule of the room and bathroom. Experienced black outs in the bathroom several times. What an inconvenience. The shower stall is small and after a shower, water escaped to the outer floor, making it slippery and dangerous. Bathroom amenities was limited to just a small bar of soap and two shower caps. Only shower gel was provided in the shower stall. Otherwise, the room and bathroom was clean. Can't say much for the pillows and mattress. Just uncomfortable. Breakfast items offered is typical of all the hotels we stayed in except at this hotel where back bacon was offered on the buffet, instead of bacon rashers. The scrambled eggs was the best in all the hotels we stayed in. What made the breakfast experience wonderful was delivered by a waitress, Ms MILLI, a Ghanaian. Her lovely smile, politeness and her happiness to serve made our time in Italy memorable. Thank you Ms MILLI once again. You are a great Ambassador of the brand. We love you and keep smiling as you deliver happiness to all that you serve. Love All Serve All. Your hotel should be so proud to have such an employee like you. To the management of the hotel we recommend Ms MILLII as your Employee of the Month.

We stayed here overnight as it was in the middle of Venice and Verona. We had a comfortable stay and had very good sleep. The gentleman from the reception who recommended us good restaurants in the area is very warm and friendly. We will stay here again if we are in the area.

We were not guests of this hotel but we asked for a restaurant. After dinner, we returned in search for a taxi. Dennis, the receptionist was extremely helpful and ordered a taxi for us and allowed us to wait inside. He gave us recommendations!

1. First of all they did not recognized me as a elite member. 2. Asked me to pay for two bottles of water later checked and then said its complimentary. 3. Asked for one plate and one cutlery set took one hour to get it . 4. Room temperature was not optimum and old fashion regulator no temperature indicator 5. Shower area closing door is too hard.

Purtroppo nonostante la struttura nelle zone comuni abbia una parvenza di ambiente moderno e curato, non posso dire le stesse cose delle camere. Infatti ahimè nella camera 126 dove ho allgggiato solo per una notte, il bagno non rispecchiava assolutamente le caratteristiche di un hotel a 4 stelle, ovvero il lavandino presentava la guarnizione del tappo difettosa e decisamente datata, con la conseguenza che l'acqua faceva molto fatica a defluire , causando notevoli disagi alla sola azione del lavaggio delle mani. Inoltre, la vasca datata, presentava il microfono della doccia con incrostazioni calcaree. poco confortevole. Runner sul letto (sarebbe ora di finirla ). Mobili non all'altezza di un 4 stelle. La posizione non la discuto, in quanto siamo comunque in zona periferica dove sicuramente non si alloggia in questo Hotel per goderne la vista. Una nota di merito al personale invece molto gentile, sala colazioni ( non per gruppi), degno di un 4 stelle mentre i prodotti andrebbero assolutamente rivisti. Spero vivamente che i quattro stelle possano godere di tale merito, bisognerebbe investire di più sui piccoli dettagli che fanno che creano la differenza. In hotel il cliente deve sentirsi a casa, fiducioso di alloggiare in luogo fresco e pulito. Mi auguro possa servire questa mia breve recensione al fine di migliorare il servizio e la struttura.