Hotel Mcm Towers

One of the worst hotels ever visited, The lady in reception does not know anything about customer service. Typically a person without any knowledge of customer service. Would advise not to book this property.

We had booked based on good ratings of 4+. Unfortunately, missed out on the detailed review comments. Also one of the picture uploaded in Trip Advisor was misleading and not related to the hotel. The original pics of the hotel is from years back and do not expect it to look the same now. Based on our stay, it's pretty evident that the location 5 star given by other users for the fact that it was close to beach and temple, and not for it being easily accessible by car. I was worried that my car will get stuck between the walls of the small path leading to the hotel. You have to be very careful to not damage your car just by trying to reach the hotel. The food is only North Indian based. It was very difficult for me to adjust with the food (I am from Kerala). The room is quite old, and had a damp smell of lotion. The fridge was not working and the telephone did not even have a cord connected to it. The plug point was was damaged and was unable to charge my phone. Ultimately had to unplug the TV and use that port. Overall a pretty bad experience. Will not be booking this hotel again. Hotel Rameshwaram Grand looks a better option as it was easily accessible and the restaurant was pretty good. (Do not know about room quality, but the hotel looks pretty good from the outside - we just went there for having some non-veg food in the restaurant)

Hotel was not clean. The road itself was not approachable. Not a fit property for staying. Booked through Make My trip and no refund was possible. Total waste of money. Pls don't book this hotel any further