Hôtels romantiques à Longyan

« The hotel is at a good location but not the hotel cos almost all the didi don’t come in to this alley and not aware of this hotel Hotel is very pretty and room is very nice There’s a free pickup from the train station which is very nice and plus point for the hotel However the staff needs more training in terms of their services and professionalism. Their standard is obviously not at the hotel’s level. When I reach on the first day, the young lady and gentleman that assist us with the check in is nice and friendly. However after that it’s always an older plump lady that is at the front desk during the day and her attitude doesn’t makes me comfortable. I was writing something to pass to her and she keep rush me to be faster and the way she talks makes me feels as if I’m at a market instead of hotel. And also the aunty that manned the laundry area. When I was washing my clothes around 3-4pm, she said I occupied both laundry pod and other ppl can’t wash it. I told her nicely that I will come and take out the cloth on time. I mean there’s so many ppl that leave their clothes in the laundry and dryer pod after clean and dried for hours or overnight. Doesn’t that occupied the pod as well and others cant use it? Then she still continues to nag and said me about using both pod. Once again I told her nicely the same statement. Then she continues again and keep repeating the same thing to me over and over again and I snap back at her only she stop. What’s wrong with her? There’s a saying 给你脸 你还蹬鼻子上脸了？以为我很好欺负吗？Please give more training to both of the staff so they don’t ruined the reputation of your hotel. And there’s a staff that told me to pay for the lost card. I misplaced a card before with other hotel and never been told to pay for it. They just simply void the card. It’s only 10-20 rmb which is not a lot tho but it really ruins my impression for this hotel. I mean this hotel is very pretty and I would love to stay there again if I’m visiting Lonyan again but with this kind of staff around, I will think twice before deciding my stay next time. I stayed Wanda and Fliport Hotel in Lonyan before and the price for these 3 hotels doesn’t difference much but their staff definitely handle customer with more professionalism and better attitude »

« La chambre était excellente et impeccable, avec tout le confort moderne et une atmosphère paisible. L'emplacement était exceptionnel, notamment la plateforme d'observation. Il ne s'agit pas d'une simple plateforme : la montagne entière appartient au propriétaire. Le matin, on peut admirer un panorama imprenable sur les tulou (maisons traditionnelles hakka en terre). À première vue, il n'y a pas de meilleur endroit. Les passionnés de photographie seront ravis ! Le propriétaire a été d'une incroyable générosité. Je l'ai contacté sur place, et il est venu me chercher directement au centre, m'a conduit au parking et m'a raccompagné à l'hôtel. Il m'a même invité à dîner le soir même. Je suis vraiment très reconnaissant envers le propriétaire ! Je reviendrai sans hésiter lors de mon prochain séjour en famille ; le rapport qualité-prix est excellent ! »