Magenta Collection Navona

Do not use this hotel, they stole my money. I pre-booked a 2 day stay 3 months before arriving at hotel. The room was terrible and wanted to stay only 1 day. The only way to contact hotel representative was using whatsapp texting. There was no hotel employee overnight. I texted my contact and told him I was going to leave the next morning. He indicated he would sent a PDF via text of costs. The Hotel could not provide me with a summary of charges and did not refund for the $330 room and have cut off all contact. Paid $660 for a single night.

The rooms we had were clean and fresh which was great for the time we were in Rome and conveniently situated for everything too. The air conditioning could be better as the rooms did become too hot. We were made to feel very welcome and nothing was too much trouble. I can not compliment Megan on reception enough however as she went over and above to look after us even bringing an expensive item we forgot to the airport via taxi before our flight. This I suggest is true service. Thank you again. We will return and stay at the Club Navona hotel

To start. You will be deceived in this place. This is not a hotel. These are purchased rooms in an office building that are rented out separately. There is no reception as such, if you arrive early in the morning or after 14:00 no one will meet you, and also will not lead you and will not calculate. Complete lack of service. We booked this place as a hotel for booking, which filtered it to us exactly as a hotel, and not as it turned out "bed and breakfast", although the description there is as if it were a hotel. We stayed there from 7 to 12 September 2021. Booked a deluxe room with breakfast. As a result, we got the cheapest number, the photo of which is not even on the website or in the *********** application. There was no breakfast. We wanted breakfast at the hotel. Very noisy in the hotel, no soundproofing. The room is not comfortable, small. Not a comfortable shower, no slippers, no bathrobe. In general, I do not recommend this place. You will pay a lot and be disappointed. The only plus is the cleanliness, although upon check-in, the bedding was dirty.

Wir waren super zufrieden mit der Unterkunft. Die Lage ist super, man kommt überall fussläufig hin, die Rezeption ist sehr freundlich und alles in einem würden wir immer wieder kommen! Die Ausstattung ist super für einen Städtetrip, man hat eine kleine Terrasse und die Küche hat alles was man braucht. Gerne wieder und vielen Dank! ♥️

Appartamento con camere molto confortevoli ben arredate e vicinissimo al centro a 2 passi da piazza Navona e da tutti i principali monumenti.un grazie particolare al manager Nuri per la sua accoglienza gentilezza e disponibilità in ogni nostra esigenza.esperienza eccellente