Hotel Giolitti

E super !!!!

The room was not clean is very dirty and the photos they have has nothing to do with the hotel. The staff doesn't speak English at all. The worst hotel i have ever stayed. The only good thing is that is near train and metro stations.

We booked 5 nights at this "hotel" in Rome, but we only spent one night there. One of the worst experiences of my life. The rooms are NOT like in the pictures, as well as the breakfast. They gave us a room where the sink was in front of the bed, and it clogged up at every use. The toilet also didn't flush, so we had to use the shower, instead of the flush. The AC was loud as an airplane, and could not be regulated, so, the room went from hot as hell, to freezing cold in a minute. There was also no frigde, no safe, not even a towel rack... We did not sleep at all because we could hear every single noise from every room... even during the night there was a tv somewhere with the sound out loud, disturbing who wanted to sleep. Not to mention that the whole building would shake whenever the train passed by. Breakfast was non existent - croissants filled with sugar, tasteless juice and some horrible expresso. Absolutely not what we saw in the pictures. We asked for a refund early in the morning, and after a small fight with the staff (who could barely speak english), they agreed to give our money back, as long as the online agency where we booked the hotel called them. 10 days later, they don't answer emails either from me, either from the agency. I can only assume by this attitude that the staff was lying, just to get me out of there quickly. Not to mention the location...the streets around smell like piss and are full of drug adicts and homeless people...not very safe if you want to see the city by night. We even saw *********ing by the door in the middle of the afternoon. We only had a good experience in Rome because we booked another place, where safety, hygiene and politeness were valued. Hope this review helps some other people. Don't get fooled like I have been!

Péssimo atendimento! As camareiras acordam você batendo na porta de manhã pra limpar. Não há a tag de aviso para colocarmos na porta de não perturbação. Barulho de aspirador e gritaria pelo hotel 09 e pouco da manhã. Pior hotel que já nos hospedamos! Não recomendamos!