Lu' Hotel Riviera

Bellissimo hotel sul mare della splendida Carloforte. Camera eccellente sotto ogni aspetto, pulizia, servizio. Splendida la terrazza dove consumare ottime colazioni e godere di romantici tramonti all'ora dell'aperitivo.

We travelled as a couple and got a deluxe room, which has a nice marina view. The hotel is well positioned; it is close to city centre, bar and restaurants. Breakfast was served in a beautiful roof terrace, but the breakfast itself was pretty poor and limited. The only local products were a couple of cakes, natural yoghurt and 1 Sardinian cheese. They also had scramble eggs and bacon, which looked and tasted bad. Flavoured yoghurts were high street supermarket branded (conad). Breakfast also included a few cakes and cured meat which I did not try, and also cereals and cheap nuts. On the other hand, breakfast staff were very helpful and attentive. I'd give this breakfast a 3 out of 10. Our deluxe room was nice and luminous, and looked clean, but it was also a little dated. Stains could be seen pretty much everywhere in the room. Table tops were stained, same as shower floor and wc. On my first evening, I requested an iron, but the reception refused to help me as, according to the receptionist, that was not a service that they provide. I then had to go downstairs to the reception to personally ask for an iron or any other solution. It is just after a heated argument that the reception eventually phoned the manager, who made us aware that there was a washing and ironing room service, which I could benefit from...the next day. In other words, they did not help me and left me wondering if I had to stick an iron into my trolley. I must give 0 marks for effort and customer service on this one. Being a leisure and work world traveller, I had never had an iron request rejected, not even in much lower starred hotels. I felt like a lemon to squeeze, as I presumed that they just wanted me to pay for the ironing service (which I eventually did), but they had no interest to help me when I actually needed. In my humble opinion, hotel stars are useless if the hotel is unable to accommodate or at least manage such simple requests. When I travel, regardless of hotel stars, I like when I feel taken care of, as that is what makes the difference in a good hotel, but this is very far from my experience at Lu hotel riviera. The hotel has 44 rooms and about 6 driveway parkings + 2 disable parking, so do they really have a car park where I can park my car? The hotel parking was an important aspect which led me to choose Lu hotel Riviera over its competitors, but the bitter reality is that the hotel parking was pretty much always busy and I had to park in the public car park in front of the hotel. We eventually had a good 3 days break in Carloforte. I would NOT recommend Lu Hotel Riviera. I know that Carloforte does not have many hotel options, but try the competitors if you can as this is below average.

Clean, great location, yummy breakfast, but wifi was a bit slow. Employees are super friendly! Super close to where the ferry arrives. Lots of rooms that overlook the port. Close to the beach but you need a car. Stayed for two nights and enjoyed!!

Check in veloce, camera disponibile immediatamente e personale gentilissimo! Essendo 2 adulti e 2 bambini ci hanno assegnato una camera familiare,abbastanza grande con balcone con vista porto. Bagno grande con doccia. Tutto perfettamente pulito. Tv con accesso a internet e armadio capiente. Abbiamo chiesto informazioni sui locali per cena al personale, che si è rivelato di una cordialità e preparazione disarmante. Colazione abbondante e disponibilità di alternative per persone allergiche. Consiglio!

Ottima esperienza, l’hotel è moderno e ben curato, appena arrivati ci é stato offerto un gradito upgrade gratuito della camera e la procedura di check in é stata veloce e facile. La camera era spaziosa e molto pulita e abbiamo apprezzato molto il balcone con vista mare. Ottima la colazione, abbondante e con ottimo cibo, personale sempre gentile e sorridente, sicuramente torneremo con piacere.

Ottimo hotel, tranquillo e ben rifinito, lo staff cortese e sempre pronto a rispondere alle singole esigenze. Struttura pulita e in posizione molto comoda nel cuore di Carloforte davanti al porto, bellissima la vista dal balcone e bellissimo fare colazione all'ultimo piano sulla terrazza panoramica, colazione varia e ricca. Un particolare ringraziamento al portiere notturno Stefano che è stato un vulcano di informazioni di conoscenza dell'isola e ci aiutato molto a conoscere il posto e a muoverci nella nostra vacanza. Hotel da consigliare!

Hotel da consigliare per la posizione strategica, per le camere spaziose e funzionali, per la pulizia, per la cortesia di tutto lo staff ed in particolare del personale della meravigliosa terrazza al 5 piano dove si fa colazione coccolati da tutti loro tra i quali il bravissimo Luca e la sempre sorridente Federica che prepara degli ottimi dolci. Terrazza dove si può sorseggiare anche un buon aperitivo con vista mozzafiato sul porto.