Avis : Santo Pure Oia Suites & Villas

Réponse de l'établissement: Dear Shiu, Thank you so much for your review! It was a pleasure to have you here with us and we are delighted to read that we offered you a perfect stay in our hotel! In Santo Pure, our goal is to create an ambience where you can indulge in slow-living fulfilling experiences, trusting that every single one of your needs is catered for. We truly hope we will have the opportunity to welcome you once at Santo Pure in the future! Best Wishes, Santo Pure Team

Réponse de l'établissement: Dear Guest,  First and foremost, we would like to thank you for choosing Santo Pure for your Santorini getaway as well as for sharing this review following your stay. We greatly value your input and appreciate your comments. In Santo Pure, our goal is to offer you a memorable experience and it saddens us that there were points during your stay that cast gloom over your experience. We would have loved to listen to any possible concern you might have had during your stay with us, so that we could do our best to rectify any issue immediately. Your direct input helps us provide the level of personalized service that we aim for and the most ideal experience according to your own personal needs.  Please be kindly reassured that the safety and well-being of our guests are of utmost importance to us, and we work diligently to ensure it in every aspect of our operation. Moreover, maintaining our facilities in top-notch condition and delivering the best possible housekeeping services are top priorities. We appreciate your feedback and we hope to have the pleasure of welcoming you back in the future and providing you with an even more exceptional stay. Best Wishes, Santo Pure Team