Hôtels vue mer à Otaru

« Positive: 1. Great Location decent size room with double sized beds with big space to move around compare to most other Japanese hotel 2. love the indoor parking at basement garage, especially during winter no snow cleaning required every morning. Negative: 1. lift is out of service, very inconvenient for people with big luggage, had to carry all the way up to the 3rd Floor. 2. Fake carpets on stairs, almost tripped over couple of times. 3. Owner never responds when assistance needed, upon on check-in, the pin code been given is useless because the room door are always unlocked, actual key is placed on the table in the room. Tried to contact the owner via WeChat WhatsApp line phone calls none of above responded, just seemed like the hotel is unmanned the whole time. 4. Had a little incident one morning where one of the guest parked his car right front of the parking garage door, which blocked my way out, again had to contact the owner, never responded, got no choice but to contact police for help. »

« Poor WiFi hotel service. Very limited speed to text messages only. Insufficient speed for game and YouTube website is supported »

« The room is so big, nice and cozy. The owner is very kind and helpful. We haven’t stayed in Japanese Tatami Style before but this is so good. The location is quite far from the city center but if you have a car i would highly recommend you to book this room. But if you don’t have car you can travel by bus, the owner will send you how to come to the hotel in the chat and you can also ask everything him in chat as he response very fast. »

« Location is good, near to train station and bus stop. The room is clean, big and comfortable. The only downside is the slope before arriving the hotel if you have heavy luggage. »

« It's an interesting experience as the hotel is situated at the outskirts. The onsen in the room is perfect, with a perfect seat view. Room is pretty old school and big. As the location is pretty remote, there isn't much night activity around. It is pretty kind of the hotel to offer shuttle service to Otaru JR. »

« We booked the best room on the top floor and spent 7 nights at this high end and extremely expensive ryokan/hotel. Here are the pros and cons: PROS: The food is amazing in terms of presentation, gastronomy and service. The place is immaculately clean. The views a fantastic! We got comfortable Yukatas and overall the place has a very nice traditional vibe.  CONS: They seem to be completely inapt in hosting people who don’t speak Japanese. No one speaks English at this place. None at all! They write that we can “press 9 and call the reception”, but once you do it – you can’t have any conversation with anyone at all. Even when you get down in person to the reception, no one can really communicate with you, even with Google Translate.  They exhibit zero flexibility. The approach is – it’s our way or the highway. All is extremely polite, but no left, no right! Can we have a laundry service arranged? The answer is “no!”. Can we communicate with you via WhatsApp or email? – No! Can we come later to breakfast? No. Can we have dinner at a later time, since we can’t come earlier just this one day? No! Basically, if you want to sleep a bit later during your vacation – forget it! Either show up at 8 or 8:30 am for breakfast, or go hungry! Can we buy your Yukata? – No! Also, we were asked to indicate every day what time we intend to go out – something that adds pressure, as  on vacation one may want to improvise, rather than plan ahead their outings.  Given that this place charges exuberant prices, the lack of the most basic hospitality features (communication, laundry, customer-focused flexibility) is astounding! We now staying at another Ryokan, 90 minutes away and see that everyone can speak some English and the place is much more focused on the needs of a foreign traveler, as opposed on preserving the holy rigidity of an existent system.  »

« Pros: Les gens étaient amis et utiles. La villa était très bien gardée, avec excellentes vues sur l'océan. Tout agréablement surpris par les puddings et les boissons complimentaires. Cons: Incapable de conduire directement à la villa en raison de la politique de sécurité. Cela a fait très désavantage le chargement/déchargement des bagages. Le passage au parc de voiture a nécessité la négociation d'une tige de tombe de caverne, qui était encore plus dangereuse dans des conditions de faible lumière. Recommandez d'améliorer ceci avec des escaliers ou des chemins de parcours. »