Avis : Hotel Monterey Sendai

Réponse de l'établissement: Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciated our prime location, which indeed offers convenient access to various attractions, especially for guests with mobility considerations. It is wonderful to know that you enjoyed our breakfast and the unique Art Deco ambiance of our dining hall. We also appreciate your comments about the onsen facilities, and we understand your desire for an open-air bath. Your feedback is invaluable to us, and we hope to welcome you back to Hotel Monterey Sendai in the future.Hotel Monterey Sendai

Réponse de l'établissement: Thank you for your kind words about our convenient location, European-style design, and attentive staff. We are delighted you enjoyed your stay and the amenities we offer. Your feedback is greatly appreciated.Hotel Monterey Sendai

Réponse de l'établissement: Thank you for your kind feedback regarding your recent stay at Hotel Monterey Sendai. We are delighted to hear that you found our location convenient and that our staff provided you with courteous assistance during your check-in process. It is wonderful to know that we were able to accommodate your request for a room upgrade without hesitation and that you enjoyed the breakfast offerings in our restaurant.We appreciate your understanding regarding language barriers, and we strive to provide friendly and effective communication to all our guests. Your positive remarks about the seamless extension of your stay are truly appreciated, and we are glad to have been part of your enjoyable experience in Sendai.We look forward to welcoming you back to Hotel Monterey Sendai on your next visit. Thank you once again for your thoughtful review.Hotel Monterey Sendai

Réponse de l'établissement: Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found the cleaning staff attentive; however, we apologize for your concerns about the overall condition of the hotel and the level of assistance you received at the front desk. We understand the importance of having a concierge service, and we appreciate your suggestions for improvement. Your experience is invaluable in helping us enhance our services for future guests.Thank you once again for your input.Hotel Monterey Sendai

Réponse de l'établissement: Thank you for your kind words regarding our location and amenities. We are delighted that you enjoyed your stay and appreciate your feedback about the onsen. We look forward to welcoming you back to Hotel Monterey Sendai in the future.Best regards,Hotel Monterey Sendai

Réponse de l'établissement: Thank you for your kind feedback regarding our location, breakfast, and onsen facilities. We appreciate your comments about the room's condition and the absence of a microwave. The microwave is at the front, so I will take your food, warm it up, and return it to you.Your insights are valuable to us as we continually strive to enhance our guest experience.Best regards,Hotel Monterey Sendai

Réponse de l'établissement: Thank you for your kind words regarding our location and nearby amenities. We are pleased to hear that you enjoyed your stay with us. We hope to welcome you back in the future.Best regards,Hotel Monterey Sendai

Réponse de l'établissement: この度はホテルモントレ仙台にご宿泊頂き誠にありがとうございます。2件の口コミのご投稿、お褒めのお言葉頂きました事重ねて御礼申し上げます。引き続きご満足頂けるサービスをご提供出来るよう努めて参ります。またのご来館心よりお待ちしております。