Hôtels à Sendai

« We went to Sendai for last three years and we stayed at this hotel for at least three to five days. Nevertheless, no loyalty credit has been given. We booked a room at the last date we left Sendai (ie 2-3 Dec) and lastly we changed our mind to stay tat this hotel for two more days (ie 30 Nov to 2 Dec). When we asked if we could stay at the same room from 30 Nov to 3 Dec but not staying at the corner room, the hotel replied either we had to upgrade the room we booked for 30 Nov to 2 Dec by paying extra JPY4,000 or downgrade the room we booked on 2-3 Dec. 「No refund」was offered for any downgrading, thus we had no choice but paying extra JPY4,000. When entered into the room, we saw some rubbish on the floor, we went down to the reception immediately, in the lift, one of receptionists was with us, we intended to tell her about the cleanliness of the room but she didn’t make any response, seemed that it was none of her business. We showed the vedio regarding the rubbish to the receptionist and asked to change the room. He replied no available room for the change and no helper could help us to clean the room. At last, the receptionist came up and pick up the rubbish. No offer to clean up the room next day but sticking to the hotel’s rules to clean the room every three days. We were very unsatisfied with the hotel services and concerned about the cleanliness of the hotel. »

« J'ai eu du mal à trouver l'hôtel, mais le personnel a été très serviable. La chambre était propre et j'en étais très satisfait. »

« It is convenient and nice that the hotel is quite near the station and there are different shops and restaurants nearby. The hotel is quite neat, spacious and comfortable. We do enjoy our stay there. »

« Modern and new hotel located a short walk from Sendai station and Loople bus stop. Relatively small rooms but comfortable. Particularly enjoyed the separated dry and wet areas in the bathroom with onsen style faucet and tub. Complimentary coffee machine available from 1300-0100 and help yourself to bath amenities available in the lobby. »

« L'hôtel est super propre. Le linge est changé tous les jours et sent bon le frais et la propreté. Les serviettes Imabari sont fournies et leur utilisation est très confortable. L'hôtel dispose d'adaptateurs de charge universels et de deux ports USB pour recharger votre appareil photo et autres appareils. Le café est offert tous les jours de 15h à 23h et vous pouvez même commander des collations à déguster dans votre chambre. La sélection de programmes TV est incroyable. C'est tellement confortable que vous pourriez oublier d'explorer Sendai. Séjour très confortable et rapport qualité-prix imbattable. »

« Très rentable, emplacement pratique, prix bon marché, délicieux petit déjeuner »

« The hotel is conveniently located near the station, making it very easy to travel around the area by bus, subway and train. It is also within walking distance of several shopping malls, which is perfect for shopping or dining out. In addition, all the essential amenities are available, the facilities provided meet basic needs, and everything is easily accessible. Overall, we we have a present stay. »

« Check-in and check-out was really easy. Room and hotel both had nice amenities. But the room could have been a bit cleaner. I noticed during my 4-night-stay, that the room had not been vacuum cleaned once and two times I received a slip of paper by the cleaning staff that the cleaning could not be completed. One time they stated that there still was my stuff on the table and therefore it could not be cleaned. Another time, they did just leave the slip without checking a reason. I was confused both times, since all the things left on the table were the ones the hotel put there. The bathroom should also not only be treated for mold, but should be cleaned more thoroughly in general, since there was still dirt on the walls and cealing, which caused a small number of flies to live in the bathroom.  Some people might also find it hard to fall asleep, since the walls are thin and you can hear the noise from the street as well as the very loud bathroom vent that is on 24/7 and cannot be switched off.  Location of the hotel was easy to find and very central, so that was really nice. »

« So far so good. A little far away from Sendai station. Room is keeping good standard of cleanliness. »

« Le personnel de la réception est très utile et professionnel. La chambre double est spacieuse, la position est sur la rue principale et est très confortable pour les courses et le dîner. »