Name: Swiss-Belhotel Serpong
Address: Jl. Lkr. Tim., Rw. Mekar Jaya, Kec. Serpong, Rawa Mekar Jaya, Serpong, South Tangerang City, Banten, 15310, Indonesia, Jl. Lkr. Tim., Rw. Mekar Jaya, Kec. Serpong, Overseas, Indonésie
Rating: 4.5

Widy Agam

Chambre lits jumeaux de luxe non-fumeur

Séjour au déc. 2024

En famille

3 évaluation

5.0/5

Exceptionnel

Publiée le 13 fév. 2025

The hotel has a strategic location, close to the toll gate. The staff is friendly, the rooms are clean, and it's recommended.

Traduire

Réponse de l'établissement: Kepada Tamu Yang TerhormatSalam hangat dari Swiss-Belhotel Serpong - BSDTerima kasih banyak atas berbagi pengalaman baik Anda tentang kunjungan terakhir Anda bersama kami. Selalu menyenangkan untuk mengatur masa tinggal yang sempurna untuk perjalanan bisnis atau liburan Anda di Swiss-Belhotel Serpong - BSD. Kami berterima kasih mengetahui bahwa Anda puas dengan pelayanan dan fasilitas kami di adaptasi kebiasaan baru ini.Menikmati kenyamanan suasana di Swiss-Belhotel Serpong dari segi tempat, pelayanan dan staff kami yang membantu selama menginap di Swiss-Belhotel Serpong-BSD.Kami menantikan kunjungan Anda berikutnya dan mengirimkan salam hangat dari Serpong.Salam Hangat,Roni MartadinataGeneral Manager

Invité

Chambre lits jumeaux de luxe non-fumeur

Séjour au fév. 2024

Voyageur d'affaires

9 évaluation

5.0/5

Exceptionnel

Publiée le 16 avr. 2024

Basically I like the room, but the design of toilet was too closed with wall, even my thigh touch the tissue roll (if I'm not mistaken at 9th floor) Next day I move to 8th floor

Traduire

Réponse de l'établissement: Dear Our Valued Guest,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in this adaptation of new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Johan AriantoGeneral Manager

Yoke Soo

Chambre premier de luxe (non fumeurs)

Séjour au nov. 2023

Voyageur d'affaires

1 évaluation

3.0/5

Publiée le 10 déc. 2023

Low quality service from front desk while checking in. Was given 1 room card & I requested for 1 more card but was told to pay Rp100 ribu as deposit for the card. Only budget hotel requested for deposit for extra card but this is a so called 4 star hotel. Also I booked a Grand Deluxe room not a standard room & a monthly regular customer. For the past 2 years staying there have no issue but seems like the service going backward. Customer service is not up to 4 star rating.

Traduire

Réponse de l'établissement: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in this adaptation of new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Devi Emerson AmbuiGeneral Manager

pumarlin

Chambre lits jumeaux de luxe non-fumeur

Séjour au mars 2023

En famille

1 évaluation

5.0/5

Exceptionnel

Publiée le 25 avr. 2023

overall its oke but the swimming pool in swiss bell maintenance n we all can take swim in tuscany hotel beside swissbell hotel..thnx 4 experience

Traduire

Réponse de l'établissement: Dear Mr. Pumarlin,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in this adaptation of new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Bangkit CiptadiGeneral Manager

Kamila

Chambre lits jumeaux de luxe non-fumeur

Séjour au oct. 2023

En famille

1 évaluation

5.0/5

Exceptionnel

Publiée le 27 nov. 2023

Next bakal balik lagi kesini .. thanks Swiss belhotel serpong.. puasss

Traduire

Réponse de l'établissement: Dear Ibu. Kamila,Salam hangat dari Swiss-Belhotel Serpong - BSDTerima kasih banyak atas berbagi pengalaman baik Anda tentang kunjungan terakhir Anda bersama kami. Selalu menyenangkan untuk mengatur masa tinggal yang sempurna untuk perjalanan bisnis atau liburan Anda di Swiss-Belhotel Serpong - BSD. Kami berterima kasih mengetahui bahwa Anda puas dengan pelayanan dan fasilitas kami di adaptasi kebiasaan baru ini.Menikmati kenyamanan suasana di Swiss-Belhotel Serpong dari segi tempat, pelayanan dan staff kami yang membantu selama menginap di Swiss-Belhotel Serpong-BSD.Kami menantikan kunjungan Anda berikutnya dan mengirimkan salam hangat dari Serpong.Salam Hangat,Devi Emerson AmbuiGeneral Manager

Utilisateur anonyme

Chambre lits jumeaux de luxe non-fumeur

Séjour au fév. 2023

Voyage entre amis

7 évaluation

5.0/5

Exceptionnel

Publiée le 17 mars 2023

Almost excellent for service also the room so clean. Recommended to stay here

Traduire

Réponse de l'établissement: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in this adaptation of new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Bangkit CiptadiGeneral Manager

Anita

Chambre lits jumeaux de luxe non-fumeur

Séjour au avr. 2023

En famille

1 évaluation

4.7/5

Extraordinaire

Publiée le 28 mai 2023

So far oke sihh

Traduire

Réponse de l'établissement: Dear Ibu. Anita,Salam hangat dari Swiss-Belhotel Serpong - BSDTerima kasih banyak atas berbagi pengalaman baik Anda tentang kunjungan terakhir Anda bersama kami. Selalu menyenangkan untuk mengatur masa tinggal yang sempurna untuk perjalanan bisnis atau liburan Anda di Swiss-Belhotel Serpong - BSD. Kami berterima kasih mengetahui bahwa Anda puas dengan pelayanan dan fasilitas kami di adaptasi kebiasaan baru ini.Menikmati kenyamanan suasana di Swiss-Belhotel Serpong sampai dengan Sarapan pagi yang berkesan, kebersihan kamar kami dan meyakinkan Anda dengan makanan lezat kami.Kami menantikan kunjungan Anda berikutnya dan mengirimkan salam hangat dari Serpong.Salam Hangat,Bangkit CiptadiGeneral Manager

gifttra

Chambre lits jumeaux de luxe non-fumeur

Séjour au déc. 2023

Seul

1 évaluation

5.0/5

Exceptionnel

Publiée le 22 janv. 2024

Such a nice place to stay

Traduire

Réponse de l'établissement: Dear Mr/Mrs. Giftra,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in this adaptation of new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Devi Emerson AmbuiGeneral Manager

Invité

Chambre premier de luxe (non fumeurs)

Séjour au déc. 2022

En famille

1 évaluation

4.7/5

Extraordinaire

Publiée le 15 janv. 2023

Prons: Strategic location, nearby pasar modern BSD, spacious room (grand deluxe), receptionist and room service was fast and very supportive . Starbucks and Indomaret available. Cons: Late checkout only until 12:45. Swimming pool quiet smelly due to chlorine, gym space is really small with outdated treadmill

Traduire

Réponse de l'établissement: Dear Valued Guest,Warm greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experience about your recent visit with us. We are always happy to organize the perfect stay for your business trip or leisure at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong to an unforgettable breakfast, the cleanliness of our rooms and guarantee the deliciousness of our food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Bangkit CiptadiGeneral Manager

Invité

Chambre lits jumeaux de luxe non-fumeur

Séjour au nov. 2022

En famille

1 évaluation

3.5/5

Publiée le 25 déc. 2022

room is not that tidy, restaurant food just so so taste

Traduire

Réponse de l'établissement: Dear Valued Guest,Warm greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experience about your recent visit with us. We are always happy to organize the perfect stay for your business trip or leisure at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in adapting to this new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong to an unforgettable breakfast, the cleanliness of our rooms and guarantee the deliciousness of our food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Bangkit CiptadiGeneral Manager

Dr. John Denny

Séjour au juin 2022

Voyageur d'affaires

15 évaluation

4.5/5

Excellent

Publiée le 12 juill. 2022

beautiful hotel with excellent facilities yet in a location that is not good for walks. The highway can be a bit noisy too -- otherwise all was great. the breakfast buffet was nicely done with just enough of the right foods. well worth it to include in your stay. The bed was comfy and the room was spacious enough for a single traveler.

Traduire

Réponse de l'établissement: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in this adaptation of new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Bangkit CiptadiGeneral Manager

MARII

Chambre lits jumeaux de luxe non-fumeur

Séjour au oct. 2022

En famille

1 évaluation

4.5/5

Excellent

Publiée le 30 nov. 2022

Will come back again Service was very good at all

Traduire

Réponse de l'établissement: Dear Our Valued Guest,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you very much for sharing your good experiences about your recent visit with us. It's always a pleasure to arrange the perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD.We are grateful to know that you are satisfied with our services and facilities in this adaptation of new normal. Enjoy the comfort of the atmosphere at Swiss-Belhotel Serpong up to a memorable breakfast, the cleanliness of our rooms and assure you of our delicious food.We look forward to your next visit and send warm greetings from Serpong.Warm regards,Bangkit CiptadiGeneral Manager

Invité

Séjour au janv. 2022

Voyage entre amis

2 évaluation

5.0/5

Exceptionnel

Publiée le 9 avr. 2022

************* nyaman

Traduire

Réponse de l'établissement: Dear Ibu. Linda Shiombing,Salam hangat dari Swiss-Belhotel Serpong - BSDTerima kasih banyak atas berbagi pengalaman baik Anda tentang kunjungan terakhir Anda bersama kami. Selalu menyenangkan untuk mengatur masa tinggal yang sempurna untuk perjalanan bisnis atau liburan Anda di Swiss-Belhotel Serpong - BSD. Kami berterima kasih mengetahui bahwa Anda puas dengan pelayanan dan fasilitas kami di adaptasi kebiasaan baru ini.Menikmati kenyamanan suasana di Swiss-Belhotel Serpong sampai dengan Sarapan pagi yang berkesan, kebersihan kamar kami dan meyakinkan Anda dengan makanan lezat kami.Kami menantikan kunjungan Anda berikutnya dan mengirimkan salam hangat dari Serpong.Salam Hangat,Bangkit CiptadiGeneral Manager

Muhammad Marwan

Chambre premier de luxe (non fumeurs)

Séjour au oct. 2024

Voyageur d'affaires

2 évaluation

4.5/5

Excellent

Publiée le 28 nov. 2024

Secara keseluruhan sangat mengesankan namun untuk pelayanan di resepsionis kurang cekaran mungkin krena baru pegawainya. Untuk breakfast awesome walupun aederhan tp lengkap dan pelayanam restonya sangat ramah dan memuaskan.

Traduire

Réponse de l'établissement: Kepada Tamu Yang TerhormatSalam hangat dari Swiss-Belhotel Serpong - BSDTerima kasih banyak atas berbagi pengalaman baik Anda tentang kunjungan terakhir Anda bersama kami. Selalu menyenangkan untuk mengatur masa tinggal yang sempurna untuk perjalanan bisnis atau liburan Anda di Swiss-Belhotel Serpong - BSD. Kami berterima kasih mengetahui bahwa Anda puas dengan pelayanan dan fasilitas kami di adaptasi kebiasaan baru ini.Menikmati kenyamanan suasana di Swiss-Belhotel Serpong dari segi tempat, pelayanan dan staff kami yang membantu selama menginap di Swiss-Belhotel Serpong-BSD.Kami menantikan kunjungan Anda berikutnya dan mengirimkan salam hangat dari Serpong.Salam Hangat,Roni MartadinataGeneral Manager

Invité

Chambre de luxe (lit queen size, non fumeurs)

Séjour au fév. 2025

Voyageur d'affaires

33 évaluation

5.0/5

Exceptionnel

Publiée le 19 mars 2025

到印尼就住這，己經住了好多次了，非常好的，早點也很好........................@

Traduire

Réponse de l'établissement: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Serpong - BSDThank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation.Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD.We look forward to your next visit and send warm greetings from Serpong.Warm Regards,Roni MartadinataGeneral Manager

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