Interlaken OCT Hotel

衞生一般般吧，衞浴間裏的頭髮還蠻明顯的，特別是浴缸裏的那一根捲毛，讓我們徹底打消了在浴缸泡澡的念頭。還有牙簽就過分了。環境還行，畢竟快四位數一晚了。山景房變湖景房，也不知道是好還是壞。送的大峽谷門票，遇到下雨無法遊玩，就搭了兩趟小火車，還行吧，畢竟結婚不設預算

第二次入住這酒店。喜歡它的環境和風格，房間是湖景房，窗外賞心悦目。服務設施都很不錯。有空還會來度假的。

My girlfriend and I had a nice stay! We were immediately given a room upgrade on arrival. Our room was huge and had the lake view and balcony! Nice shower, bath, sauna room, bed room and living room. The breakfast buffet and dinner buffet are both tasty and so is the night time BBQ. The outdoor pool is refreshing and we also played a bit of ping pong and billiards. Very nice place to relax! We also used the gym when it rained outside, it haha a good amount of equipment.

酒店在山上，空氣特別好，大堂高端大氣，非常適合家庭旅遊，房間很大，乾淨整潔。酒店服務熱情，特別值班經理小古熱心服務，耐心解答，並把房間幫忙升級。非常推薦大家過來玩。

這個酒店內部還可以，房間夠大，衞生良好，但外觀看起來老舊斑駁，買的大峽谷的套餐，茶溪谷沒開放，大峽谷裏面80%的遊樂設施都沒開，反正就是玩了個寂寞，早餐品種還可以，出品不行，不好吃

Now hotel no have many activities , even food dnt have much variety , so it’s disappointing , and location is so outside so very difficult to manage .

We love this hotel and when we want to have really good vacation, we choose Interlaken. I just hope breakfasts could be more western, better choice for western food. Same for evening buffet.

We stayed over at the hotel especially to use the hot springs just to find out that it was closed for maintenance. It would've been great if they let us know at the time of booking that the hot springs were closed. Outside of the hot springs, there isn't much to do. We went to the Knight Valley which cost an arm and a leg but there wasn't much else we could do. We could've visited just for the day and had the same experience without staying over at the hotel. A waste of money for sure. Nowhere on trip.com's hotel information does it mention that the hot spring's are closed for maintenance purposes. I would never have spent the money to stay over if I knew this in advance.

This is already our 3rd year coming to this hotel before Christmas but this year was our worst stay. We understand that this is a Chinese hotel and not all of them speaks English but the service was the worst this time. We ordered room service that took almost 2 hours. We asked for Cola or any soda, they also didn’t have and asked us to order from Meituan instead which would cost us almost 50RMB just for delivery itself. The park was closed. And they gave us a small room for the same price of the big one. Truly disappointing. They served only few options during breakfast too. Good thing we have good company, we still managed to enjoy our time by ourselves.