Avis : Atour Hotel (Shenzhen Luohu Shuibei IBC)

Réponse de l'établissement: 尊敬的朵友：很抱歉不能得到您的五分好評，非常開心您選擇了入住我們酒店，感謝您對我們酒店的高度評價！聽到您對我們的服務、房間以及位置都感到滿意，我們真的非常開心。亞朵一直致力於為每一位賓客提供温馨、舒適且便捷的住宿體驗，您的滿意就是對我們最大的鼓勵。同時酒店位於羅湖水貝珠寶交易中總部大廈，門口地鐵3號線出站1分鐘直達酒店，地理位置優越，我們會繼續努力，不斷提升服務質量，確保每一位入住的客人都能享受到賓至如歸的感覺。期待您下次光臨，再次為您提供優質的服務！

Réponse de l'établissement: 非常開心您選擇了入住我們酒店，感謝您對我們酒店的高度評價！聽到您對我們的服務、房間以及位置都感到滿意，我們真的非常開心。亞朵一直致力於為每一位賓客提供温馨、舒適且便捷的住宿體驗，您的滿意就是對我們最大的鼓勵。同時酒店位於羅湖水貝珠寶交易中總部大廈，門口地鐵3號線出站1分鐘直達酒店，地理位置優越，我們會繼續努力，不斷提升服務質量，確保每一位入住的客人都能享受到賓至如歸的感覺。期待您下次光臨，再次為您提供優質的服務！

Réponse de l'établissement: 親愛的朵友：您好！感謝您選擇我們的酒店並留下寶貴意見。位置方面，我們確實距離大型商場有一定距離，但周邊也有便利店等滿足日常需求。對於房間衞生問題，我們非常抱歉，已立即安排徹底清潔並加強衞生管理。電視故障我們已知悉，會盡快維修或更換新電視，並增加應用程序以滿足觀看需求。感謝您的肯定，我們的工作人員會繼續努力提供優質服務。期待再次為您服務，帶來更好的體驗。

Réponse de l'établissement: Dear Duoyou: Seeing a full 5 points of praise makes the blossoming flowers be elated! It's so happy, so happy. Atour is committed to creating the Atour life ecosystem for users, that is, starting from the hotel and connecting all aspects of users' lives. All the spare parts in our room put comfort first, taking health, green and freshness as the style, taking photography and reading as the theme, and creating the most comfortable living environment for you. We look forward to your next visit here! Be there or be square ~

Réponse de l'établissement: 尊敬的朵友：非常感謝您對朵⼉這麼高的評價就是最⼤的⿎勵啦，朵⼉家有書有茶，還有熱情的⼩夥伴，愛，就要⼤聲説出來，朵⼉也很喜歡客官吶，期待客官的下次到來哦，朵⼉煮茶酬來客~⼀個⼈最幸福的時刻，就是找對了⼈，⼀段旅程最開⼼的時刻，就是找對了 “窩”，朵⼉勵志做到最舒適的⼊住體驗，朵友們才是我們最好的鑒定師，因為有朵友才有亞朵， 因為有亞朵才有朵⼉。喜歡就經常回來哦，下次讓您看到更美好的朵⼉哦

Réponse de l'établissement: 尊敬的朵友：很遺憾不能得到您的五分好評，亞朵一直致力於為每一位賓客提供温馨、舒適且便捷的住宿體驗。同時酒店位於羅湖水貝珠寶交易中總部大廈，門口地鐵3號線出站1分鐘直達酒店，地理位置優越，我們會繼續努力，不斷提升服務質量，確保每一位入住的客人都能享受到賓至如歸的感覺。期待您下次光臨，再次為您提供優質的服務！

Réponse de l'établissement: 親愛的朵友!用心服務，超預期!人文情懷蓄底藴，有情有義走四方!亞朵致力於打造高品質的人文酒店，我們信奉客人為鄰里，您的滿意是我們進步最大的驅動力，滿意衹是起點，驚喜和感動才是目標!朵兒一定繼續努力，為您帶來更多的驚喜，多來翻朵朵家的“小牌牌”哦（媚眼）~

Réponse de l'établissement: Dear guest,Thank you so much for your wonderful review! We are delighted to hear that you found our hotel staff friendly and that our housekeepers provided excellent service. We take great pride in our team's dedication to ensuring every guest has a pleasant stay.We are also glad that you enjoyed our breakfast. Our culinary team works hard to offer a delicious and varied selection to start your day off right.We look forward to welcoming you back again soon!

Réponse de l'établissement: 酒店回覆內容:看到滿滿的5分好評，讓朵兒心花怒放呀!簡直太開心，太開心了!亞朵致力於為用户打造亞朵生活生態圈，即以酒店為起點，連接用户生活中各個方面，我們房間的備品都是把舒適性放在第一位的以健康、綠色、清新為風格，以攝影和閲讀為主題，給您營造最舒適的入住環境，朵兒在此期待客官您的下次光臨!~不見不散喲~

Réponse de l'établissement: Thank you very much for your high evaluation of our hotel. Your satisfaction is our greatest motivation and honor! We have been committed to providing guests with a comfortable and elegant accommodation environment, so that every guest can feel at home here. The hotel is located in Shuibei Jewelry Garden, a well-known jewelry industry cluster in Shenzhen, and downstairs is a large-scale comprehensive commercial body --IBC Mall: a fashionable shopping center integrating entertainment, shopping and catering; Surrounded by Honghu Park and Donghu Park, you can also see Wutong Mountain in your room, so that you can enjoy the beautiful scenery while having a rest. The hotel provides late-night porridge for free every day (21: 30-23 pm). Thank you again for your valuable comments and feedback. We sincerely look forward to your visit again.

Réponse de l'établissement: 親愛的朵友，您好！非常感謝您對我們前台同事工作的認可和表揚，讓您在疲憊的晚歸時刻感受到温暖與關懷，能讓您這麼滿意是我們莫大的榮幸。我們會一如既往地保持這樣的服務水準，酒店每天提供深夜粥到（晚21：30-23點）免費享用。同時酒店位於羅湖水貝珠寶交易中總部大廈，門口地鐵3號線出站1分鐘直達酒店，地理位置優越，連接商場，購物、餐飲、娛樂等設施一應俱全，為出行提供極大的便利，感謝與您的初見，朵兒在這裏期待您的下次光臨！

Réponse de l'établissement: Dear guest, Thank you for sharing your wonderful review of our property with Ctrip. We are thrilled to learn that you enjoyed the stays with us at Atour Hotel IBC Mall, Shenzhen. It has been a great pleasure and privilege to have you stay with us. We have taken note of your comment regarding breakfast and sincerely apologize for any dissatisfaction caused. It is regrettable that we were unable to meet your expectations in this aspect. There are numerous international dining options available in the vicinity of our hotel. Should you require any assistance, please do not hesitate to contact us. Rest assured, we will continue striving for improvement in order to create even more memorable experiences during your next visit.Best wishes to you and your ones!

Réponse de l'établissement: 看到您的好評小夥伴開心極了!衹要您住的舒服，朵兒覺得付出再多也是值得的。和您在旅途之中相遇是朵兒的榮幸，而能在短暫的旅途中給您一份舒適與快樂，是朵兒最大欣慰，朵兒相信我們已經結下了不解之緣，朵兒希望您能和朵兒一起守護住這段來之不易的緣分。

Réponse de l'établissement: 親愛的朵友：非常開心您選擇了入住我們酒店，感謝您對我們酒店的高度評價！聽到您對我們的服務、房間以及位置都感到滿意，我們真的非常開心。亞朵一直致力於為每一位賓客提供温馨、舒適且便捷的住宿體驗，您的滿意就是對我們最大的鼓勵。同時酒店位於羅湖水貝珠寶交易中總部大廈，門口地鐵3號線出站1分鐘直達酒店，地理位置優越，我們會繼續努力，不斷提升服務質量，確保每一位入住的客人都能享受到賓至如歸的感覺。期待您下次光臨，再次為您提供優質的服務！