Ibis Chennai OMR

Avis : Ibis Chennai OMR

Ibis Chennai OMR

It Expressway, opp. Elcot Sez, Sholinganallur, Sholinganallur, Tamil Nadu, 600119, IndiaVoir le détail de l'hôtel
Ibis Chennai OMR
Ibis Chennai OMRIbis Chennai OMRIbis Chennai OMR
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1 nuit

Avis des voyageurs

7.7/10
Bien
70 évaluation
Avis vérifiés
Emplacement7.7
Commodités7.7
Service7.5
Propreté7.9
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Toutes les évaluations(70)
Évaluations positives(45)
Évaluations avec photos/ vidéo(3)
Évaluations négatives(7)
Invité
Chambre Lit Queen Size Sweet Bed By Ibis
Séjour au août 2024
En famille
1 évaluation
2.5/10
Publiée le 30 sept. 2024
I recently stayed at Ibis OMR and unfortunately had a disappointing experience, particularly with the service from the receptionist, Mr. Ram. I felt misled about the pricing, which resulted in me paying significantly more than I had anticipated. When I checked in, I was not clearly informed about the charges and fees of room retention, all other receptionist did not indicate any charges for room retention except Mr.Ram. Mr. Ram’s explanations were vague and left me feeling uncertain about the total cost. When I inquired further, I received inconsistent answers, which only added to my frustration. I believe transparency in pricing is crucial for any hotel experience, and this situation made my stay far less enjoyable, because of the repeated torture of the receptionist especially Mr. Ram. I hope the management addresses this issue, as it could improve the experience for future guests. Overall, I cannot recommend Ibis OMR based on my experience.
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Ms hema
Chambre Lit Queen Size Sweet Bed By Ibis
Séjour au avr. 2024
Seul
1 évaluation
10.0/10
Exceptionnel
Publiée le 22 mai 2024
Love to stay here the staffs all very friendly food was so good it's very safe place
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Joyel
Chambre Lit Queen Size Sweet Bed By Ibis
Séjour au oct. 2023
En couple
24 évaluation
10.0/10
Exceptionnel
Publiée le 17 nov. 2023
Vhghhbhgvhvhvbbvv hhbbhghhhvbbvbhhhbbbbh bhhhvvgyu. Bhhhbvvgvvbhh
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M S Mahmud
Chambre Lit Queen Size Sweet Bed By Ibis
Séjour au oct. 2023
En couple
6 évaluation
4.5/10
Publiée le 19 nov. 2023
Very Small TV Very Small Birthroom
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Orontius Mark
Chambre Lit Queen Size Sweet Bed By Ibis
Séjour au mars 2023
En couple
10 évaluation
8.5/10
Très bien
Publiée le 30 avr. 2023
Staffs were Friendly and Helpful Decent Hotel
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Invité
Chambre Lit Queen Size Sweet Bed By Ibis
Séjour au sept. 2022
En couple
1 évaluation
7.5/10
Publiée le 12 oct. 2022
The all you can eat buffet was delicious. However, the price was very high by Indian standards.
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Invité
Sweet Bed By Ibis Twin Room
Séjour au août 2023
En famille
1 évaluation
8.0/10
Très bien
Publiée le 14 oct. 2023
Good stay with economy
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KimMinsoo
Chambre Deluxe - étage supérieur - lit Sweet Bed by Ibis
Séjour au avr. 2024
Voyageur d'affaires
2 évaluation
4.5/10
Publiée le 18 août 2024
직원들이 손님이 예약한 내용을 잘모릅니다. 스페셜 패키지로 장기 숙박을 했었는데, 패키지 비용은 다지불했는데 서비스는 받지 못했습니다. 매니져에게 환불요청했으나, 환불받지못했습니다.
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Yedingxiangdandan
Sweet Bed By Ibis Twin Room
Séjour au juill. 2023
Voyage entre amis
1 évaluation
8.0/10
Très bien
Publiée le 2 sept. 2023
半夜到達，服務員很熱情
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Dreamer25733326052
Séjour au sept. 2024
Voyageur d'affaires
10.0/10
Exceptionnel
Publiée le 8 oct. 2024
It is the best hotel as far as hospitality is concerned. Staff is so well behaved and hospitable. They treat u so very well, will give u food even if it is 4 in morning or 12 at night . It has small but well equipped gym. Would definitely love to stay here again.
Traduire
6/7
Réponse de l'établissement: Dear Guest, Thank You for sharing your valuable feedback on Trip Advisor! We at ibis Chennai OMR, always strive to provide our guests a comfortable and memorable experience. We are delighted to know that you enjoyed our services and amenities. Our team is attentive and supportive and is able to deliver excellence in service. It was a pleasure to have you with us and we sincerely look forward to welcoming you back soon! Sincerely, Vineesh Kurup General Manager
Invité
Séjour au fév. 2025
Autres
10.0/10
Exceptionnel
Publiée le 14 mars 2025
They have great service. Staff is very humble and polite. Housekeeping and cleaning is good. Sarojini staff is really doing her job great.. The hotel is at center of city at OMR road near the IT hub. All the market and other attractions are very near to hte hotel . Airpport connectivity is good.
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Roam48542694229
Séjour au déc. 2024
Voyageur d'affaires
10.0/10
Exceptionnel
Publiée le 21 janv. 2025
ENAKSHI & SHEEBAN - THANKS ALOT FOR YOUR WARM WELCOME. IT WAS A VERY PLEASANT STAY IN IBIS. ALL THANK TO YOU. FOOD IS GREAT AS THERE ARE MULTIPLE OPTIONS ARE AVAILABLE ACCORDING TO CLIENT'S CHOICE. SONU THANKS FOR YOUR PATIENCE. HOPE I'LL TAKE SAME STAY ALL THE TIME I VISIT.♥️♥️
Traduire
Réponse de l'établissement: Dear Guest, Thank you very much for your kind and thoughtful review. We are delighted to hear that you had such a pleasant stay at Ibis, and we truly appreciate your recognition of Enakshi, Sheeban, and Sonu for their warm hospitality and patience. We are proud of our team and will be sure to share your feedback with them. It’s wonderful to know that you enjoyed the variety of food options, tailored to meet our guests' preferences. Your feedback is incredibly valuable to us, and we are grateful for your trust in us. We sincerely look forward to welcoming you back and providing you with the same high level of service and comfort during all your future visits. Sincerely, Vineesh Kurup General Manager
Gihani G
Séjour au déc. 2024
En famille
2.0/10
Publiée le 21 janv. 2025
Extremely dissatisfied We arrived at the ibis omr at 9pm and before arriving spoke to front office 2times as I’m traveling with an infant to ensure the rooms are available yet it was not ready Upon checking in they told the 3 rooms booked can be given from 3 different floors and 1 is a differently abled room. I refused to accept this and the receptionist was so mean she was treating me like it was my mistake The manager on duty spoke as if he really don’t care about our inconvenience I am truly ashamed to say I’m a member of Accor group to which this hotel belongs And surely I will not consider this hotel for a revisit and neither recommend this to anyone
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Réponse de l'établissement: Dear Gihani G, Thank you for sharing your feedback regarding your recent experience at ibis Chennai OMR. We sincerely apologize for the inconvenience you faced during your check-in process, especially considering your travel with an infant. It is our standard practice to ensure rooms are prepared ahead of time for guests, and we regret that this was not the case for you. We understand that being assigned rooms on different floors, particularly with a specially adapted room, did not meet your expectations. We strive to provide a welcoming environment, and we are sorry to hear that you felt our team did not address your concerns with the care they deserve. Your comments regarding our staff will be taken seriously, as we aim to foster a respectful and accommodating atmosphere for all our guests. We assure you that the same would not be repeated in future Your feedback is invaluable as we continue to improve our services. Sincerely, Vineesh Kurup General Manager
Niteesh Vasist K
Séjour au nov. 2024
Autres
10.0/10
Exceptionnel
Publiée le 28 déc. 2024
The stay was absolutely fine. The checkin was a little late but, apart from that everything went absolutely fine. The stay was nice and very well maintained. The property has an ample car parking space and the buffet breakfast was absolutely fantastic! The staff including Lalitha, Suliu, and Ambika were quite helpful! I’d recommend the place to anyone who’d ask!
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Réponse de l'établissement: Dear Guest, Thank you for your kind words! We are delighted to hear about your positive experience with our excellent service, cooperative staff. Your feedback motivates us to continue delivering the best hospitality. Looking forward to welcoming you back soon. Sincerely, Vineesh Kurup General Manager
Wander25224751329
Séjour au nov. 2024
En famille
10.0/10
Exceptionnel
Publiée le 28 déc. 2024
Breakfast was very...good buffet spread and live dosa very nice and the rooms are cleaned housekeeping person are very helpful for all the request and front office Lalitha and all the staffs in this hotel are very well trained we enjoyed the stay
Traduire
Réponse de l'établissement: Dear Guest, Thank you for your kind words! We are delighted to hear about your positive experience with our excellent service, cooperative staff. Your feedback motivates us to continue delivering the best hospitality. Looking forward to welcoming you back soon. Sincerely, Vineesh Kurup General Manager