Bamboo Jam

We booked this for two couples 5 nights. Big mistake! It’s very run down, the beach is picture perfect, but that’s it! Pillows were mouldy and mattress, sheets smelt dirty, towels threadbare. Bathroom outside, cold water but needs re fit. Breakfast was poor, one tea or coffee or juice, one choice, extras charged at $3 per coffee. Staff are volunteers, not much idea about the island. We left as soon as we could find anywhere else as Chinese new year. Staff didn’t care

We arrived on the beautiful island of koh rong samloem for our 6 night stay , the staff knew we were coming and we were the only people left stranded on the beach .we had to organise our own tractor to bamboo jam , following is a list of negatives and positives about this place , Negatives . Room wasn’t ready . If you are in a family villa behind you have no real beach area to sit and relax in the sunshine . Door had smashed glass . Towels threadbare . Under beds filthy with huge rat traps under . Bathrooms wet all the time and very dated . Safe would not open .(we told staff but nothing happened ) Breakfast limited options and not particularly nice . Hammocks smelt horrible to relax in . No tea, coffee facilities or fridge in rooms . Wall fans extremely noisy . Rooms small with no bedside tables . Beds extremely uncomfortable. Apart from pac a lovely guy from Cambodia who was very helpful, the staff certainly did not make you feel welcomed Twin villa certainly not worth the money , twice as much as beach front villa but less space I’m sure there’s more but il stop there . POSITIVES Beautiful Beach 🙏 Gorgeous island , I know I wanted the chill out vibe, but please look elsewhere if you want a little bit of extra special paradise for the same money .

It is difficult to make a real rating scorer - but read the review! We arrived in windy weather therefore - We were dropped off at another pier far from Bamboo jam - Vicki and staff were ready and picked us up with a "transport". We are a family of 4 and they didn't think the children should go with the luggage - we really appreciate good and unexpected service. On arrival at the beach bungalow, we were very disappointed with the standard! Worn, leaking, with many faults and defects 1. In the evening there were cockroaches and other insects in the bathroom. We immediately got an insect spray available. On the 1st morning, we pointed out several errors and that we did not think that the standard lived up to the price in any way! All the staff are nice and understanding - all our pointed out details are continuously corrected and fixed. New railing on the balcony, the faucet in the bathroom was fixed, a defective hammock was replaced, etc. We asked for a discount on the price - it is not accepted after the staff did contact the "boss" - however we are offered a bottle of wine and a "discount" when we eat at their restaurant - which must be said is very very good. All the staff are really nice and helpful. It is free to fill up the water tank. We stayed here for 6 nights over Christmas 2023! There was a constant wind coming in from the beach - so violent that it was not possible to enjoy the beautiful outdoor areas at this place, no yoga, no movie night. But always a pleasant and positive atmosphere. We are now informed that there is often wind on this beach in December. Every day we went to beaches on the opposite side of the island - where there was shelter, it's an easy 30-40 minute walk. We wish all the staff all the best - but hope that the "boss" (who is not present himself!) will lower the price by at least 2/3 as this "beach bungalow" for 4 people is not 180 UDS per night!!!

Bamboo Jam is unique and we loved the whole experience! The staff are lovely and always on hand to help, if you want collecting on arrival from the pier, just ask! Our bungalow was situated right in the beach, with our own table and chairs, plus a hammock for our personal use. There is no hot water, as stated in their description, but who needs hot water when it’s this hot?! Sometimes you might see the odd lizard or spider, but you are bordering on the jungle and they were here first. Believe me, they’re more scared of you than you are of them 👌 The restaurant is a few steps away and serves great food with plenty vegetarian or vegan options. The brilliant thing is that they DONT USE PLASTIC which is a massive problem around the island. If you want a shiny 6* resort, then you’ll be disappointed… BUT if you want a magical island getaway, with a bohemian vibe you will find it here ❤️ Personally we have loved every minute and would come again in a heartbeat 💗