Avis : Ting Bo Hotel Sihanoukville Koh Rong Pier Branch

Réponse de l'établissement: 尊敬的賓客，非常感謝您選擇廷泊酒店入住， 非常抱歉給您帶來了不好的入住體驗，對於您反饋的情況， 我們高度重視，我們已經開始增加英文標識，同時酒店為客人配備了插座轉換器，方便各個國家的客人充電。同時我們也設有無煙樓層，如果對煙味有敏感的客人，可以聯繫我們更換無煙的房間。考慮到客人的出行，酒店配有接送服務，以及為我們客人制作了西港吃喝玩樂的簡章，有需要可以隨時聯繫我們的前台，酒店第一時間為我們的客人提供服務。最後再次感謝您對我們的問題反饋，也希望您能聯繫我們，下次過來驗收一下我們的整改成果，廷泊期待與您的下次相遇！

Réponse de l'établissement: Dear guest, hello! Thank you for your visit and your sincere appreciation for your love and recognition. We are deeply touched that you remembered your wonderful time here. It is our unshirkable responsibility to ensure that our guests enjoy a wonderful stay. We are deeply honored by your praise and are motivated to continue our efforts. We look forward to having more opportunities to serve you!

Réponse de l'établissement: Cher client, Bonjour ! Merci beaucoup pour votre séjour et vos compliments ! Je suis ravi de vous avoir fait passer un excellent séjour. Vos compliments ont été un véritable encouragement pour l'hôtel et sont un moteur de notre progression. Nous maintiendrons notre enthousiasme et mettrons tout en œuvre pour que chaque client se sente comme chez lui. Au plaisir de vous accueillir à nouveau ! Nous vous souhaitons une belle vie !

Réponse de l'établissement: Cher client, bonjour ! Merci pour votre avis 5 étoiles ! Chaque ville a ses raisons de s'y attarder, chaque saison ses paysages inoubliables et chaque hôtel ses souvenirs doux et réconfortants. J'espère que Tingbo restera le plus chaleureux et unique de vos souvenirs ! N'hésitez pas à revenir souvent. Je vous souhaite le meilleur !

Réponse de l'établissement: 感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在 今後的服務中不斷提升、不斷創新，期待您的再次光臨，我們將竭誠為您服務 。

Réponse de l'établissement: Dear guests: We are glad that you and your friends had a wonderful holiday in our hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities. Please continue to pay attention to us and welcome you to visit again.

Réponse de l'établissement: Dear customer, hello!First of all, I am very sorry that you encountered swimming pool hygiene problems during your stay, which is indeed not in line with the service standards of our hotel. We have always been committed to providing guests with clean and comfortable facilities, and it is obvious that we did not meet your expectations this time.We have immediately contacted the relevant departments for thorough cleaning and inspection, and will strengthen daily maintenance and supervision to ensure that such problems do not occur. Your feedback is very important to us. Thank you for helping us find problems and improve our services.If you are willing to come again, we will wholeheartedly provide you with a better experience. If you have any other questions or need further assistance, please feel free to contact us.Once again, I sincerely apologize to you and thank you for your understanding and support!I wish you a happy life!

Réponse de l'établissement: Dear guest: Hello! Thank you for choosing Tingbo Hotel. It's an honor to serve you. Thank you for your valuable suggestions. We deeply understand that this is the greatest care and assistance to us. We will carefully study and solve the problem to provide you with a more comfortable and warm stay experience. All hotel staff look forward to your next stay!

Réponse de l'établissement: 尊敬的賓客：您好！您每一次的選擇是我們的無尚榮幸，您對我們的支持讓我 們倍感欣喜。期待與您的再次相聚！ 

Réponse de l'établissement: Dear little Master: Thank you for staying at Tingbo Hotel and giving us full praise in your busy schedule! I am very glad to get the recognition of our hotel from the small owner, and look forward to providing you with better service next time. In addition, our hotel location is only 1.6km away from the ferry dock of Kao Long Island, 5 minutes by car; 1.3km from the Double Lion statue, 10 minutes by car; 10 minutes drive from the big market, 30 minutes drive from the international airport, it is very convenient to go out to play, The hotel has a free laundromat and gym, the hotel front desk also has a treasure box, which has a number of free value-added items (disposable gloves, dental floss, disinfection wipes, makeup remover, small black rubber band, disposable face towel, etc.), any need to contact Xiao Bo ! Look forward to the next visit of the small master! I wish the little master all the best! ~

Réponse de l'établissement: Dear customer! Our goal is to provide guests with a comfortable living environment and the best service. Thank you very much for your valuable feedback. Your opinions and suggestions will help us continuously improve and maintain a high level of service facilities, making our services increasingly perfect. We welcome you to visit us again.

Réponse de l'établissement: 尊敬的賓客：您好！感謝您對 廷泊的支持！人生就是一張答卷，它上面有選擇題，填空 題，判斷題和問答題，希望 廷泊會是您最簡單的選擇，最滿意的答案！歡迎再回來！祝： 安好！ 

Réponse de l'établissement: 尊敬的賓客： 您好！ 非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞， 也是我們進步的動力， 我們會繼續保持熱忱， 致力讓每一位賓客享有賓至如歸的入住感受， 熱切期待您的再次光臨！ 歡迎您再回來體驗， 祝生活愉快！

Réponse de l'établissement: Dear guests: Hello! Thank you for staying and sharing! As long as you are satisfied, we will be happy no matter how hard we work! Looking forward to your stay again! !