Avis : Somerset Bencoolen Singapore

Réponse de l'établissement: Cher Visco, Salutations de votre sympathique équipe de Somerset Bencoolen ! Merci d'avoir pris le temps de revoir votre expérience de séjour dans notre résidence avec services. Nous sommes tous ravis que vous ayez passé un séjour agréable et confortable parmi nous. --Nous sommes heureux que vous ayez apprécié l'emplacement de notre résidence. Nous avons en effet la chance d'être si stratégiquement situés car nos clients ont un accès facile à une multitude de restaurants, de centres commerciaux à proximité et de diverses options de transports en commun, ce qui facilite l'exploration de notre cité-État. – Grâce à votre expérience de séjour dans notre résidence avec services, nous espérons tous sincèrement que vous ferez désormais de Somerset Bencoolen votre hébergement de choix chaque fois que vos voyages vous ramèneront sur notre rivage convivial. --Cela a vraiment été pour nous un grand plaisir et un privilège de vous avoir rendu service et nous sommes tous impatients de vous accueillir à nouveau. Nous sommes à votre service et nous vous souhaitons bonne chance. – Cordialement, La direction de Somerset Bencoolen

Réponse de l'établissement: Cher _TSSGe9****..., Salutations de Somerset Bencoolen ! Merci d'avoir choisi notre résidence avec services et d'avoir pris le temps de revoir votre récent séjour de 19 nuits chez nous. Nous sommes ravis que vous ayez passé un excellent séjour chez nous et que vous trouviez notre emplacement central avec un accès facile à de nombreux restaurants et la station de MRT Bencoolen à quelques pas de notre propriété pratique et une valeur ajoutée à votre séjour chez nous. ---Avec votre récente expérience de séjour, nous espérons sincèrement que notre résidence avec services sera désormais votre hébergement de choix lorsque vos voyages vous ramèneront à Singapour et que vous nous recommanderez également à votre famille et à vos amis. Nous avons tous vraiment apprécié de pouvoir vous servir et nous espérons sincèrement vous accueillir à nouveau dans un avenir proche. Nous sommes à votre service et nous vous souhaitons bonne chance. Merci. --Cordialement, La direction de Somerset Bencoolen

Réponse de l'établissement: Dear Astryds,--Thank you for staying with us at Somerset Bencoolen Singapore, and for taking the time to share your experience.--We are pleased to hear that you appreciated our central location and found the room clean, even though you noticed light stains on the bathtub. Your feedback about the cotton tips not being replenished is noted, and we apologise for the oversight. We will address this with our housekeeping team to ensure amenities are consistently restocked for our guests.--We are also truly sorry to hear about the inconvenience you experienced regarding the retrieval of your AirPods. We understand how stressful it can be to misplace a personal item, especially something valuable. –While we do have security procedures in place to protect both our guests and their belongings, we recognise that the situation could have been handled with greater flexibility and urgency.We are glad to know that your AirPods were eventually returned to you, and we appreciate your patience throughout the process.—Your feedback is very important to us, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable stay.--Warm regards,--The management of Somerset Bencoolen Singapore team

Réponse de l'établissement: Dear Pedja,--Thank you for taking the time to share your feedback following your stay at Somerset Bencoolen Singapore.--We are delighted to hear that you enjoyed our central location and the rooftop pool, both of which are popular features among our guests. It is wonderful to know they contributed positively to your overall experience.--We also appreciate your candid feedback regarding the self-service laundry facility. We understand your concerns about the pricing and the need to purchase detergent and softener separately.—Please be assured that your comments have been noted and will be shared with the relevant team for review. We are always looking for ways to enhance our guests' experience, and your input is invaluable in helping us do so.--Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the near future and provide you with an even more enjoyable experience.--Warm regards,--The management of Somerset Bencoolen Singapore

Réponse de l'établissement: Dear Valued Guest,Greetings! Thank you for sharing your kind feedback. We are delighted to hear that you found our location convenient for your travels and that you were pleased with the cleanliness of our serviced residence. Our team works hard to ensure that every guest enjoys a comfortable and pleasant stay, and it is wonderful to know that we met your expectations.We hope to have the pleasure of welcoming you back to Somerset Bencoolen Singapore in the future.We are at your service and we wish you well. Kind regards,The management of Somerset Bencoolen Singapore

Réponse de l'établissement: Dear feekfifofum,Greetings from all of us at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence for your recent family holiday in Singapore and for taking time to share this heartwarming review on your stay experience with us. –All of us are delighted your lovely family and you had a wonderful stay with us, and you found our central location with easy accessibility to many eateries. nearby malls and public transport options convenient and ideal for your holiday in our city-state. –--It brings us much joy to learn you will stay with us again and we shall do all possible to deserve your valued trust and support. ---All of us have truly enjoyed being of service to you and your lovely family. –We earnestly look forward to welcoming you and your family back. --We are at your service, and we wish all of you well. ---Thank you. ---Kind regards, --The management of Somerset Bencoolen

Réponse de l'établissement: Dear Valued Guest, --Greetings from Somerset Bencoolen Singapore! Thank you for taking time to review your experience staying at our strategically located serviced residence. We are thrilled to learn you had a pleasant stay with us and you found your stay to be of good value. –Thank you for giving us the great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back. We are at your service, and we wish well. ----Kind regards, --The management of Somerset Bencoolen

Réponse de l'établissement: Dear Mr. Poon,--Thank you for sharing your feedback following your recent stay at Somerset Bencoolen Singapore.--We appreciate your honest comment regarding the condition of our facilities. While we strive to maintain a clean and comfortable environment for all our guests, we understand that certain aspects of the property may show signs of age.—Thank you once again for staying with us and for taking the time to share your thoughts. –We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable and refreshed stay.--Warm regards,--The management team of Somerset Bencoolen Singapore

Réponse de l'établissement: Dear Antoinette Patane, --Thank you for your feedback. ---We are glad you enjoyed the good-sized apartment, rooftop pool, and our serviced residence's convenient location. ---We apologize for the issues you encountered with the apartment's condition and will address them promptly to improve our guests' experience. --We hope to welcome you back for a more satisfying stay in the future. --Best regards, --The management of Somerset Bencoolen

Réponse de l'établissement: Dear Korean Tiger Mom, --Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence for your recent holiday in Singapore and for taking time to share this heartwarming review on your stay experience with us. –All of us are delighted you and your lovely family had a wonderful stay with us, and you enjoyed the friendly and efficient service from our team. --We are indeed thrilled to learn you found our residence’s location with easy accessibility to many eateries, amenities and public transport options convenient and ideal for your holiday in our city-state. –Thank you for giving us the great privilege and pleasure to have been of service to you and your lovely family during your recent visit to Singapore, and we truly hope our serviced residence will remain as your choice accommodation whenever you and your family are back in Singapore. --All of us earnestly look forward to welcoming you back and being of service to you and your lovely family again. We are at your service, and we wish all of you well. –Kind regards, ---The management of Somerset Bencoolen

Réponse de l'établissement: Dear Bea Krisnasari,Greetings! Thank you for choosing Somerset Bencoolen for your recent holiday in Singapore and for reviewing your recent stay at our serviced residence. We are delighted your lovely family and you had a great stay with us, and you like the ambiance and layout of the 9th level one-bedroom Deluxe apartment assigned for your stay. All of us are thrilled to learn you found our central location with easy accessibility to many eateries, nearby malls and having Bencoolen MRT station directly across our property convenient and ideal for exploring our city-state. With your stay experience at our serviced residence, we sincerely hope Somerset Bencoolen will now be your choice lodging whenever you and your lovely family are back in Singapore, and you will also recommend us to your family and friends. It has been our great pleasure being of service to your lovely family and you, and all of us earnestly look forward to welcoming you back.. We are at your service, and we wish all of you well. Thank you for your valued support. ------Kind regards, The management of Somerset Bencoolen

Réponse de l'établissement: Dear Valued Guest,Greetings from your team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for taking time to rate your recent experience staying with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us and you found our central location with proximity to many eateries, nearby malls and public transport options convenient.----- We sincerely hope you will now make our residence your choice serviced residence in Singapore. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service, and we wish you well. Thank you for your valued support. ----Kind regards,The management of Somerset Bencoolen

Réponse de l'établissement: Dear Maksim,Greetings. Thank you for taking time to review your stay at our centrally located serviced residence and for letting us know you found your stay with us to be of good value. We are delighted you had an enjoyable and comfortable stay with us, and you like the ambiance and spaciousness of our apartments. -----With your experience staying at our serviced residence, we sincerely hope you will now Somerset Bencoolen your choice lodging when your travels bring you back to Singapore, and you will recommend us to your family and friends. ----- Thank you for giving us the great pleasure of hosting you at our serviced residence and we earnestly look forward to welcoming you back. We are at your service, and we wish you well.--Kind regards,The management of Somerset Bencoolen

Réponse de l'établissement: Dear Ralph Waldy Jovero,Greetings! Thank you for choosing our serviced residence and for taking time to review your stay at our serviced residence. We are delighted you had an enjoyable and comfortable stay with us, and you found our central location with easy accessibility to many eateries, nearby shopping malls and various public transport options convenient.-----All of us have truly enjoyed being of service to you and we earnestly hope to welcome you back. We are at your service, and we wish you well. -----Kind regards,The management of Somerset Bencoolen