Biz Apartment Bromma

Unfortunately I can’t go to check in and I have no clue how it is. cuz 2 weeks ago my travel plan changed and I have to cancel, but due to my bad luck and their policy, after over 5 times ‘negotiations, it didn’t work. I feel pity and sorry for it and I missed the opportunity to stay. In the end, I want to say it’s a mistake happen every day, if sometimes we can try to be more open to understand and fix it, it would be great .

A great serviced apartment concept which is very recently built with spotless rooms. The front desk is staffed throughout the day and is attentive to requests. Additional amenities such as laundry and breakfast boxes are also available. Only downside is it’s quite a distance from main town area, however only a 15 or so Uber ride away.

Good apartment hotel, nice location, near shipping center & train, security, I will come back again

Отличное место за такие деньги! 30 минут от центра. Меня вполне утроило!

First impression - when we got into the apartment we booked we were shocked to see it was much, much smaller than presented in the pictures - see attached presentation pics vs reality. We immediately went to the reception to show them the obvious difference, when one of the front desk officers, named Joel was quite deffensive and strongly rejected my entitled claim to get the proper apartment as per my booking. He said the pics in the presentation were made with wide angles, therefore we need to accept this is the correct room, no mistake was dine. I insisted upon the obvious but I had no one to talk to in order to fix my problem. Later on I made the same complaint to Trip.com - they tried to reason with Joel, but got the same nagative attitude. Joel saga doesn't end here, unfortunatelly... The whole administration of the building might be a bit control freak. Why? Because Guests can not have full control of their room. You can not adjust the air conditioning yourself - you have to call the reception to adjust the room temperature for you. You can not open any window - you have to ask the reception for the window handle, which guess what? It's only one window handle for all of the rooms in the building and each room gets the handle for 1 hour max or at least so it should be if Joel doesn't have other opinion about it. One evening, upon request, Joel gave me the handle and told me to open the windows quickly and give it back to him fast as others needs it now too. I was shocked of course. ***??? Where is my hour? How am I supposed to close the windows then after? Oh...I have to get downstairs to the reception and get it back so that I vould close my windows. BUT wait!! Joel remembered to fully read the post it his colleague gave him before coming upstairs to my room and saw my room number was last on the list and therefore I can keep the handle for a longer period time. He was doing me a big favor. That was his attitude like. Very unprofessional, cold and really wrong attitude for someone working in hospitality. I am afraid I had to react this time and asked him what is his problem really, as it looks like it has a particular problem with me and therefore to any of my requests to get the proper service and comfort I payed for. Joel's Lady colleague was much nicer and helpful. He should follow her example if he wants to stay in hospitality. I left with a bitter taste and very dissapointed with the whole experience at Biz Apartment Bromma due to this important details of my accomodation there. The Biz Apartment concept is pretty nice though overall, is quite new, the location is indeed a bit far from the city, but within easy reach by metro, which has the station right in front of the building. You need to change at Alvik for the green line towards city center. It is also easy to reach from Arlanda Airport by train up to Solna station and than by metro. Downstairs there is a huge supermarket where you can get anything you need for breakfast, lunch or dinner. The apartment is equiped with everything essential to prepare some meals ( microwave, electric stove, dishwasher, toaster, etc.) The bed was very comfortable. A bit too cold in the room. If I were to get the more spatious apartment as per my booking pics, my own window handle and proper room temperature I would book this place again, no doubt.

Location was great and the selection of nearby shops and restaurants. Tram was close by from our hotel.

服務還好。設施完善，裝飾簡約時尚。衞生不錯。附近有巨大的購物中心，幾間超市物品豐富。公共交通便利。但出租車不能停在大門，要走100多米，糟糕的是沒有行李車，衹得自己拖着……其他都好，可以再住。

第二天住了.非常方便，附近有很多大型商場，大型超級市場.酒店可煮食，而且就坐落地鐵站.非常非常之方便.