12 Section 1 of East Zhongxiao (Zhongxiao Dong Lu Yi Duan), Zhongzheng District, Taipei, Zhongzheng District, Taipei, Taiwan, 100, ChinaVoir les informations sur l'hôtel
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1 nuit
Commentaires des voyageurs
4.5/5
Excellent
634 évaluation
Afin d'assurer l’authenticité des notes affichées, nous ne calculons pas simplement une moyenne, nous prenons plutôt en compte la crédibilité de l'évaluation et la date du séjour de l'utilisateur pour déterminer la note finale.
Évaluations vérifiées
Emplacement4.6
Commodités4.3
Service4.5
Propreté4.6
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Toutes les évaluations(634)
Évaluations positives(617)
Évaluations avec photos/ vidéo(162)
Déplacements aisés(79)
Petit déjeuner délicieux(69)
À proximité du métro(21)
Buffet délicieux(19)
Idéal pour les enfants(15)
Personnel d'accueil amical(14)
Restaurants de qualité(13)
Luxueux(5)
Évaluations négatives(17)
Invité
Chambre Supérieure
Séjour au juin 2024
En couple
3 évaluation
5.0/5
Exceptionnel
Publiée le 17 juill. 2024
Le même excellent service et la même hospitalité que la première fois que j'y suis allé à la fin des années 80, lorsque c'était encore l'emblématique Lai Lai Sheraton. Merci d'avoir fait le maximum pour rendre l'anniversaire de ma femme mémorable grâce aux arrangements supplémentaires. Une mention spéciale va à Ellen et à l'équipe de la réception pour avoir pris grand soin de nous.
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Invité
Chambre Supérieure
Séjour au avr. 2023
Voyageur d'affaires
2 évaluation
1.7/5
Publiée le 13 mai 2023
Le pire service hôtelier cinq étoiles que j'ai jamais rencontré de ma vie. Je suis actuellement en communication avec l'entreprise. Veuillez modifier le Sheraton Grand Macau réservé pour moi par un autre hôtel, quel que soit l'hôtel, pour mon prochain voyage à Macao. En raison du nombre limité de mots dans les avis Ctrip, veuillez vous référer aux avis Google pour plus de détails.
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Invité
Chambre lits jumeaux de luxe
Séjour au nov. 2023
Voyageur d'affaires
4 évaluation
1.0/5
Publiée le 4 janv. 2024
Très moyen, je n'y retournerai pas
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Invité
Chambre lit king de luxe
Séjour au sept. 2022
En couple
24 évaluation
2.2/5
Publiée le 10 oct. 2022
L'hôtel est bien situé, mais la place de parking est horrible. Nous devons attendre longtemps et il est difficile de se garer. Nous avions initialement réservé une chambre avec lit double, mais à notre arrivée, on nous a donné une chambre à lits jumeaux. .Pas fortement recommandé.
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HOI SENG
Chambre Supérieure
Séjour au mars 2023
En couple
4 évaluation
2.7/5
Publiée le 7 juin 2023
L'hôtel est situé près de la station MRT !
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Travel Mum (trouble mum)
Chambre Supérieure
Séjour au déc. 2024
En famille
2 évaluation
5.0/5
Exceptionnel
Publiée le 1 fév. 2025
Excellent services and free upgrade while we checked in early. Very nice hotel close to the Taipei station.
Traduire
Réponse de l'établissement: Dear Travel Mum (trouble mom),Thank you for staying at Sheraton Grand Taipei Hotel, and sharing your stay experience with us. We are delighted to hear that you were satisfied with the location and our service during your stay. Providing excellent service is our goal, and we're happy we met your expectations. Look forward to welcoming you back in the future.Have a nice daySheraton Grand Taipei Hotel Team
The Hotelier
Chambre Supérieure
Séjour au nov. 2024
Seul
10 évaluation
5.0/5
Exceptionnel
Publiée le 23 janv. 2025
During my recent stay at the Sheraton Grand Taipei Hotel in an executive suite, I experienced unparalleled luxury and comfort that transformed my visit into an enchanting retreat. From the moment I arrived, the warm and welcoming staff set the tone for an exceptional experience.
The executive suite was spacious and elegantly appointed, boasting stunning views of the bustling city skyline. The modern decor combined with thoughtful amenities made the space feel like a home away from home. Comfortable furnishings, including a plush king-sized bed, provided a perfect place to unwind after a busy day of exploring Taipei.
One of the highlights of the suite was the access to the Executive Lounge. The atmosphere was both sophisticated and relaxed, offering complimentary breakfast and evening cocktails with a selection of delicious hors d'oeuvres. It was a lovely way to mingle with fellow guests while enjoying breathtaking sunset views! The attentive lounge staff went above and beyond, ensuring that every detail was taken care of.
In addition to the suite’s luxurious accommodations and the Executive Lounge, the hotel’s facilities were top-notch. I enjoyed a refreshing dip in the pool and a revitalizing workout at the fitness center. The variety of dining options available on-site, including an exquisite Chinese restaurant, allowed me to indulge in both local flavors and international cuisine.
The Sheraton Grand Taipei Hotel is perfectly located, making it easy to explore the vibrant city. Whether you’re in town for business or leisure, this hotel offers a unique blend of comfort, elegance, and exceptional service. I left feeling rejuvenated and eager to return, having experienced a perfect blend of relaxation and exploration. I wholeheartedly recommend staying in the executive suite for an unforgettable Taipei experience!
Traduire
6/10
Réponse de l'établissement: Dear The Hotelier,Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that your stay at the Sheraton Grand Taipei Hotel exceeded your expectations and that our executive suite, facilities, and services contributed to making your visit to Taipei so special.It’s great to know that the views, comfort, and amenities in the suite made your stay memorable, and we’re particularly pleased that you enjoyed the Executive Lounge and our dining options. Our team is dedicated to providing guests with a personalized experience, so we’re delighted that you found the service to be attentive and welcoming.We look forward to welcoming you back for another unforgettable stay. Should your travels bring you to Taipei again, we hope to continue offering you the same level of comfort and luxury that you enjoyed during this visit.Thank you once again for your kind words and recommendation!Warm regards,Sheraton Grand Taipei Hotel Team
Slarkey
Chambre Supérieure
Séjour au nov. 2024
En famille
5 évaluation
5.0/5
Exceptionnel
Publiée le 10 déc. 2024
My recent stay at the Sheraton Grand Taipei Hotel was nothing short of exceptional. From the moment I arrived, the staff offered warm, attentive service, making me feel welcomed and valued throughout my stay. The room was spacious, modern, and comfortable, with stunning views of the city skyline.
The hotel’s facilities were top-notch, including a well-equipped fitness center, a relaxing spa. Dining was equally impressive, with a wide variety of delicious international and ********* dishes.
In summary, the Sheraton Grand Taipei provides a luxurious, seamless experience with outstanding service, facilities, and dining. I highly recommend it for anyone visiting Taipei.
Traduire
Réponse de l'établissement: Dear Slarkey,Thank you for sharing your wonderful experience at the Sheraton Grand Taipei Hotel. We're thrilled to hear that you had an exceptional stay, from the warm service and spacious room to the top-notch facilities and dining options. It's fantastic that you enjoyed the stay. Your recommendation means a lot to us, and we're grateful for your kind words. We look forward to welcoming you back for another unforgettable stay!Yours sincerely, Sheraton Grand Taipei Hotel Team
Hsiu Ling Low
Chambre Supérieure
Séjour au nov. 2024
En famille
1 évaluation
5.0/5
Exceptionnel
Publiée le 15 déc. 2024
Location was great-Very well connected with MRT just in front of the hotel . The concierge was very helpful in recommending day trip taxi to Yehliu etc. Breakfast spread was average with some hits and misses . Liked the soy milk but would have been nice to have the dough stick to complete the offering . Overall excellent stay
Traduire
Réponse de l'établissement: Dear Hsiu Ling Low,Thank you for staying at Sheraton Grand Taipei Hotel and sharing your stay experience with us. We're delighted to hear that you enjoyed our convenient location and our concierge assisted you with day trip plans. We also appreciate your comments about the breakfast and would take your recommendation into consideration. We're glad to know that overall, you had an excellent stay. Look forward to welcoming you again in the future!Best regards,Sheraton Grand Taipei Hotel Team
Invité
Chambre lits jumeaux de luxe
Séjour au mars 2024
En famille
3 évaluation
5.0/5
Exceptionnel
Publiée le 12 avr. 2024
We extended our stay due to the earthquake at hualien
Love the quality of the breakfast spread.
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Invité
Chambre Supérieure
Séjour au déc. 2024
En famille
2 évaluation
2.0/5
Publiée le 1 fév. 2025
The front desk employee did not listen to client’s complaints.
Traduire
Réponse de l'établissement: Dear Guest,Thank you for staying at Sheraton Grand Taipei Hotel and sharing your stay experience with us. We sincerely care about your opinion and deeply regret that we did not meet your expectations. We will address the issue you encountered to related department and do our best to enhance our service quality. We would be honored to welcome you back for another wonderful stay. Best regards,Sheraton Grand Taipei Hotel Team
KKKSA
Chambre Supérieure
Séjour au août 2024
En famille
12 évaluation
5.0/5
Exceptionnel
Publiée le 15 sept. 2024
I'm very satisfied my room!
Bed is Very big and room condition is very good
I want use again sheraton
Traduire
Réponse de l'établissement: Dear KKKSA,Thank you for staying at Sheraton Grand Taipei Hotel, and sharing your stay experience with us.We are delighted to hear that you were satisfied with our room during your stay. Providing excellent service is our goal, and we're happy we met your expectations. Look forward to welcoming you back in the future.Have a nice daySheraton Grand Taipei Hotel Team
Invité
Chambre Supérieure
Séjour au août 2024
En famille
3 évaluation
4.2/5
Très bien
Publiée le 4 déc. 2024
The overall experience is quite nice. What is a bit disappointing is the swimming pool is smaller than I thought. Well, tbh, shouldn't expect too much as location is good.
Traduire
Réponse de l'établissement: Dear Guest,Thank you for staying at Sheraton Grand Taipei Hotel, and sharing your stay experience with us. We are delighted to hear that you were satisfied with convenient location and overall experience. Providing excellent service is our goal, we will keep working hard to provide high standard quality service to all our guests.Have a nice day,Sheraton Grand Taipei Hotel Team
Alex
Chambre Supérieure
Séjour au juin 2024
Voyageur d'affaires
28 évaluation
4.0/5
Très bien
Publiée le 29 juill. 2024
I request higher floor room when I booked the room. But reception arranged the lowest floor. Especially, it is close to the restaurant. The buffet restaurant has very strong flavour to 5th floor . Also gym is vveery tiny.
Traduire
Réponse de l'établissement: Dear Alex,Thank you for choosing Sheraton Grand Taipei Hotel as your home away from home at Taipei and taking time to share your stay experience with us.Providing high standard service quality and warm welcome to our guest is our top priority and all staffs are working hard to achieve this goal.We valued every guest’s comment and the issue you mentioned would be definitely transferred to related department to review the process and adjust accordingly. Once again, we apologize for any inconvenience caused and always look forward to welcoming you back.Best regards,Sheraton Grand Taipei Hotel Team
Fazreen
Chambre Supérieure
Séjour au déc. 2023
Voyageur d'affaires
8 évaluation
5.0/5
Exceptionnel
Publiée le 26 janv. 2024
The hotel location is near the train station which is convenient for travelling around the city. Clean hotel with great services.