Hotel Jacob Samuel by Prima Hotels

Amazing staff, great location. Will be back soon for sure !!

酒店俄羅斯妹妹和泰國小哥都是非常的熱心熱情，讓入住得到了非常愉快的體驗。早餐在隔壁兩家餐廳吃的，可選擇性還是比較多。算是性價比比價優的酒店

Have just Stayed at Jacob Samuel for 7 nights with friends. We reserved 3 rooms and mine was a Deluxe with Balcony. The rooms are modern and well maintained with good lighting as well as being fully equipped with an efficient and silent air conditioner. I would especially like to commend Yariv the duty manager as well as Svetlana at the front desk for making our stay exceptional.In addition the Room cleaning staff who did an excellent job . There is an also a very good restaurant at the property (separately owned) and a Bar in the Basement with top quality cocktails to enjoy. Even though the hotel is in a busy area with a main road the rooms are double glazed and almost silent. In fact I was so impressed overall I am coming back with my family in August and have changed hotels to stay at the Jacob Samuel .

Best hotel we’ve stayed at in the world. Special mention to the Operations Manager, who went above and beyond our expectations. We were and will always be grateful. We looked forward to returning to our favourite new city, and making this our hotel our second home.

The Jacob Samuel hotel was a great choice! we got a very nice welcome despite the late arrival at 2.30 in the morning ! my friend and I had separate rooms and the manager made sure we stayed on the same floor .the very first night I got a super small room and I was not so happy but after one day I changed to a very nice room -it was really very nice - the feeling of being in the middle of the buzzing city was great. the bar on the lower floor was very nice ,we had some great food and drinks -the bar keepers are good too. the Nespresso coffee in the morning helped me get started . I did struggle with the dashboard which controls the curtains and all lights I must admit. but the shower was fantastic- there is no guarantee , no matter in which category of hotel you stay -it was exceptional ! Yaniv - the front desk manager does a great job -he seems to work around the clock and never gets tired of helping one for example finding a taxi which could become a challenge sometimes in Tel Aviv . the location of the hotel is also great! its about a max. 10 minute walk to the Hilton Tel Aviv beach -so really perfect . so many restaurants and bars on Dizengoff are reachable within Minutes - Thank you Yaniv and Team !

If you’re looking for a cozy and comfortable place in Dizengoff, the best area of Tel-Aviv in my humble opinion, look no more. Jacob Samuel IS the perfect choice. Stayed with my wife for a week in mid December and started every morning thankful for the choice we made. Great staff. Dave, Konstantin and Mariya were helpful and friendly from the very beginning, not only lending hand with the accommodation, but giving very useful tips for the city. Cleaning is super convenient, we never saw anybody, but magically it just got tidy within our breakfast absence. The Popular restaurant on the zero floor has one of the best dishes I ever tried, and I tried a lot! Thank you guys for the perfect stay in Israel.

My boyfriend and I stayed at the Jacob Samuel for three nights and really enjoyed our stay. Our room was clean and cozy - it almost felt like a little apartment rather than a hotel room. The balcony was extremely spacious. We had a small hiccup when our toilet stopped flushing but someone came to our room & fixed it within one hour of reporting it to the front desk. Yaniv and Constantine at the front desk were extremely helpful during our entire stay. I highly recommend the Jacob Samuel!

The location is excellent. It is located in what seems to be the heartbeat of Tel Aviv. Turn left and walk 4 or 5 blocks to the Mediterranean Sea. Or turn right and walk through endless restaurants and people outdoors having a wonderful time. The hotel really is perfectly located. But even more impressive was the amazing staff. My plane arrived at 4 am and I got to the hotel at 5 am. The staff graciously went ahead and gave me a room. The room was clean and comfortable. The manager and staff leaned forward to help with restaurant recommendations, a nearby fitness center, and with laundry service. The staff could not have been more friendly and accommodating. When I return to Tel Aviv, I will not even consider another hotel. I will definitely stay again at the Jacob Samuel on Dizengoff Street!

I have arrived at the Hotel on 11th April 22 at 1AM. My company booked and paid for reservation few days ahead. At the arrival they found the booking but the receptionist said it has not been paid. I have shown them the booking number, the card that was paid with with the card authorisation for the amount. The receptionist called someone and they said i have to pay and it will be sorted first thing in the morning before i left. Having no choice at 1AM i paid $264. In the morning i asked about the situation. Anothe rperson at reception asked me to write down my card number and they will refund it that day. It has been nearly 2 and half months, they refunded $80 and kept promising and finding excuses( it's holiday, finance manager is away etc). After numerous emails they said it was refunded and will show on my card in few days. Obviously a lie. This was 3 weeks ago and they stopped answering emails as well. Do not use this hotel, you have been warned.