Évaluations de Becamex Hotel Thu Dau Mot

Réponse de l'établissement: Dear Valued Guest,Thank you for your kind review and for choosing to stay with us regularly! We’re thrilled to hear that our convenient location and friendly staff continue to enhance your experience. Your loyalty means a lot to us, and we’re always here to ensure your stay is comfortable and enjoyable.We look forward to welcoming you back on your next visit!Warmest regards, My Luong (Ms).Senior Guest Service Supervisor.

Réponse de l'établissement: Dear Valued Guest,Thank you for sharing your feedback with us. We appreciate your comments on our daily cleaning service and breakfast offerings.We are sorry to hear that both the breakfast and cleanliness did not fully meet your expectations. Your feedback is important, and we will transfer this information to related departments to ensure improvements in these services. Our goal is to provide a higher standard of cleanliness and a more enjoyable breakfast experience for all our guests.We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Warmest regards, My Luong (Ms).Senior Guest Service Supervisor.

Réponse de l'établissement: Dear Valued guest,Thank you for leaving us a review on Trip.com. We look forward to welcoming you back soon.With the warmest regards,Ngan Pham (Ms). Guest Service Associate.

Réponse de l'établissement: Dear Valued Guest,Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our breakfast buffet and service, and that the spacious rooms, cleanliness, and quiet environment met your expectations.We also appreciate your note regarding the bed setup, and we encourage future guests to let us know their preferences in advance so we can ensure a more comfortable stay. Your insights are valuable and help us continue to improve our offerings.We look forward to welcoming you back for another great stay!Warmest regards, My Luong (Ms).Senior Guest Service Supervisor.

Réponse de l'établissement: Dear Valued guest, First of all, please kindly allow me to take this opportunity to thank you for choosing your stay with us at Becamex Hotel New City. We would like to especially thank you for bringing us your feedbacks so that we can seriously look into it to make it better for your next stays. We appreciate your attention and comments. Your comments are noted by hotel management for improvement. Once again, thank you for sharing with us your feeling and we truly look forward to serving you and your family again soon with our improvement in professionalism.With the warmest regards!Ngan Pham (Ms). Guest Service Associate.