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Commentaires des voyageurs
4.1/5
Très bien
132 évaluation
Afin d'assurer l’authenticité des notes affichées, nous ne calculons pas simplement une moyenne, nous prenons plutôt en compte la crédibilité de l'évaluation et la date du séjour de l'utilisateur pour déterminer la note finale.
Évaluations vérifiées
Emplacement4.3
Commodités3.8
Service4.2
Propreté4.2
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Toutes les évaluations(132)
Évaluations positives(121)
Évaluations avec photos/ vidéo(16)
Chambres de qualité(20)
Très propre(17)
Personnel accueillant(15)
Très bien situé(15)
Séjour remarquable !(10)
Bien situé(8)
Idéal pour les voyages d'affaires(7)
Évaluations négatives(11)
Utilisateur anonyme
Suite standard
Séjour au août 2024
Seul
8 évaluation
5.0/5
Exceptionnel
Publiée le 10 sept. 2024
It is a hotel that is close to the city and comes often, and the staff is very friendly.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for your kind review and for choosing to stay with us regularly! We’re thrilled to hear that our convenient location and friendly staff continue to enhance your experience. Your loyalty means a lot to us, and we’re always here to ensure your stay is comfortable and enjoyable.We look forward to welcoming you back on your next visit!Warmest regards, My Luong (Ms).Senior Guest Service Supervisor.
Jasonteo
Suite junior
Séjour au déc. 2024
En famille
7 évaluation
3.2/5
Publiée le 3 fév. 2025
Stayed over the local new year festive period. breakfast selection was reduced and temporary relocated to the cafe instead.
Limited breakfast choice.
Coffee tastes as bad as before. They could have used better coffee beans.
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Jasonteo
Suite standard (2 lits)
Séjour au juill. 2024
En famille
7 évaluation
2.7/5
Publiée le 28 sept. 2024
Breakfast was average. Daily clean up but just basic cleaning, cleanliness average
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for sharing your feedback with us. We appreciate your comments on our daily cleaning service and breakfast offerings.We are sorry to hear that both the breakfast and cleanliness did not fully meet your expectations. Your feedback is important, and we will transfer this information to related departments to ensure improvements in these services. Our goal is to provide a higher standard of cleanliness and a more enjoyable breakfast experience for all our guests.We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Warmest regards, My Luong (Ms).Senior Guest Service Supervisor.
Gia hao
Suite standard
Séjour au nov. 2023
Voyageur d'affaires
23 évaluation
5.0/5
Exceptionnel
Publiée le 17 déc. 2023
Really comfortable for the business and convenient to arrive sky garden for enjoying the night view and music
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Traveller Jun
Suite junior
Séjour au août 2023
Voyageur d'affaires
2 évaluation
5.0/5
Exceptionnel
Publiée le 19 sept. 2023
Breakfast is decent. Staff is helpful. There are many restaurant and massage place right infront of the hotel, so location is good. Housekeeping staff is efficient. Worth the stay.
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Delboy
Suite standard
Séjour au déc. 2022
Seul
45 évaluation
4.2/5
Très bien
Publiée le 25 janv. 2023
I enjoyed my 3 day stay during the Vietnamese new year. The staff were nice and the room was exceptional for the price
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6/7
Invité
Suite standard
Séjour au mars 2024
Voyageur d'affaires
1 évaluation
4.5/5
Excellent
Publiée le 14 avr. 2024
All are good except old facility.
Traduire
Réponse de l'établissement: Dear Valued guest,Thank you for leaving us a review on Trip.com. We look forward to welcoming you back soon.With the warmest regards,Ngan Pham (Ms). Guest Service Associate.
Réponse de l'établissement: Dear Valued Guest,Thank you very much for your kind words and for choosing to stay with us! We’re delighted to hear that you enjoyed the elegant atmosphere and attentive service from our staff, which helped make your dining experience memorable. We’re also pleased that you appreciated our recreational amenities, such as the gym and swimming pool, designed to help our guests maintain a healthy lifestyle during their travels.Your feedback is truly encouraging, and it inspires our team to continue delivering excellent service. We look forward to welcoming you back soon!Warmest regards,Kieu Oanh (Ms.)Guest Service Department
Réponse de l'établissement: Dear Valued Guest,Please allow us to take this opportunity to thank you for choosing to stay at Becamex Hotel New City. We always try our best to make sure that our guests enjoy every moment of their stay here. So if there’s any problem occur during your next stay, please kindly contact Front Office directly so that we can assist you at your promptness.Thank you for sharing your feedback with us and we really look forward to serving you again with improved professionalism.Warmest regards, Kieu Oanh (Ms).Guest Service Associate.