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Avis vérifiés
Emplacement9.6
Commodités9.4
Service9.3
Propreté9.6
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Toutes les évaluations(1204)
Évaluations positives(1187)
Évaluations avec photos/ vidéo(337)
Personnel d'accueil amical(191)
Grandes chambres(159)
Petit déjeuner délicieux(105)
Superbe vue sur la rivière(102)
Idéal pour les familles(48)
Piscine propre(23)
Piscine remarquable(23)
Évaluations négatives(17)
Leonardo Tan
Chambre lit king supérieur
Séjour au nov. 2024
En famille
5 évaluation
9.0/10
Excellent
Publiée le 26 déc. 2024
We stay here for 2 nights. The hotel have a very good design and the room also very spacious. We are satisfied with the room. Bed oke, toilet oke.
Food for breakfast also oke. I stay at 7th floor and got a very nice view which is river view.
One thing that they need to put more attention is for the aircon filter and ventilation. I see there is a lot of dust that looks like have not been clean for so long.
Traduire
Réponse de l'établissement: Dear Customer, thank you for your stay. The hotel is located by the beautiful Fuchun River, within the trendy new landmark, the Scholarly Cultural Complex. The hotel will continue to maintain high-quality service standards, striving to create a warm experience for every guest. We look forward to your next visit.
Invité
Appartement de luxe, avec vue sur la rivière, 2 pièce(s)
Séjour au août 2025
En famille
15 évaluation
9.5/10
Extraordinaire
Publiée le 10 sept. 2025
Nice hotel with big 2 bedroom family unit. With washing machine.
Traduire
Réponse de l'établissement: 尊敬的賓客,您好!特別感謝您對酒店的認可!看到您對家庭套房的兩間卧室設計,以及洗衣機配置感到滿意,我們由衷開心——這些細節正是為了滿足家庭出行賓客的便捷需求而打造。您的肯定是我們優化家庭友好型服務的重要動力,期待未來能再次為您和家人提供舒適貼心的入住體驗,祝您生活愉快!
Nicky Craven
Chambre Supérieure (lits jumeaux)
Séjour au août 2023
Entre amis
10 évaluation
9.5/10
Extraordinaire
Publiée le 3 oct. 2023
The hotel was clean and room’s spacious. The beds were comfortable and our view over the river was lovely. We had plenty of choice at breakfast. The food in the restaurant was very good.
Traduire
Réponse de l'établissement: Dear Guest,Thanks for your word of encouragement. The team is glad that your stay here is an enjoyable one. Tonglu is a beautiful county with many places of interest for those who wants to escape from the hectic city life. We look forward for your return in the near future.
VJ1010
Chambre individuelle Appartement de luxe, avec vue sur la rivière (lit king size)
Séjour au mars 2024
Seul
37 évaluation
5.5/10
Publiée le 3 mai 2024
Nothing available in room even in special suite needs an improvement
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the lack of amenities in the room, including the special suite. This certainly does not meet the standards we strive to uphold, and we truly regret any disappointment this may have caused.Your comments have been shared with our management team, and we are actively reviewing our room offerings to ensure that all necessary amenities are provided, even in our special suites. We are committed to making the necessary improvements to enhance the comfort and convenience of our guests.We deeply value your feedback as it helps us identify areas for improvement. Should your travels bring you back to our area, we would be honored to have another opportunity to provide you with a much-improved experience. Please feel free to reach out to us directly if there is anything further we can assist you with.Thank you again for your valuable input, and we wish you all the best in your future travels.
Alber
Chambre lit king supérieur
Séjour au mai 2024
En couple
32 évaluation
9.5/10
Extraordinaire
Publiée le 12 juin 2024
Great Service. Excellent Front desk and cleaning staff.
Traduire
Réponse de l'établissement: Dear Guest,Your positive comment is our motivation to do better. Hope to see you again in Tonglu and do choose Oakwood Premier Tonglu again as your choice of accommodation on your next visit to Tonglu.
Bagedadexiaopengyou
Hébergement 2 Chambres Premier
Séjour au mai 2023
En famille
26 évaluation
10/10
Exceptionnel
Publiée le 12 juin 2023
Definitely worthy of visit, very good riverview, close to restaurants
Traduire
Réponse de l'établissement: Dear Guest,Thanks for your word of encouragement. The team is glad that your stay here is an enjoyable one. Tonglu is a beautiful county with many places of interest for those who wants to escape from the hectic city life. We look forward for your return in the near future.
Hyejin Baek
Chambre Supérieure (lits jumeaux)
Séjour au août 2024
Affaires
5 évaluation
10/10
Exceptionnel
Publiée le 30 sept. 2024
Everything is great!
Traduire
Réponse de l'établissement: Dear Guest,Thanks for your word of encouragement. The team is glad that your stay here is an enjoyable one. Tonglu is a beautiful county with many places of interest for those who wants to escape from the hectic city life. We look forward for your return in the near future.
Invité
Chambre lit king supérieur
Séjour au nov. 2024
En famille
5 évaluation
10/10
Exceptionnel
Publiée le 27 déc. 2024
Good hotel.
Traduire
Réponse de l'établissement: Dear Customer, thank you for your stay. The hotel is located by the beautiful Fuchun River, within the trendy new landmark, the Scholarly Cultural Complex. The hotel will continue to maintain high-quality service standards, striving to create a warm experience for every guest. We look forward to your next visit.
Invité
Chambre individuelle Appartement de luxe, avec vue sur la rivière (lit king size)
Séjour au mars 2023
En couple
7 évaluation
9.5/10
Extraordinaire
Publiée le 5 mai 2023
Really enjoyed my stay at Oakwood Premier Tonglu. Got a nice welcome by the front desk manager Elaine. The room was spacious, clean and comfortable. Overall service has been excellent. Will absolutely recommend this place for anyone looking for a great place to stay in Tonglu
Traduire
Réponse de l'établissement: Dear Guest,Your positive comment is our motivation to do better. Hope to see you again in Tonglu and do choose Oakwood Premier Tonglu again as your choice of accommodation on your next visit to Tonglu.
Invité
Chambre individuelle Appartement de luxe, avec vue sur la rivière (2 lits)