Avis : Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

Name: Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection
Address: Jl. Lkr. Tuktuk, Tuktuk Siadong, Samosir Regency, North Sumatra, 22395, Indonesia, Jl. Lkr. Tuktuk, Overseas, Indonésie
Rating: 9.1

Marianna Resort & Convention Tuktuk – Samosir, Marclan Collection

Jl. Lkr. Tuktuk, Tuktuk Siadong, Samosir Regency, North Sumatra, 22395, IndonesiaVoir le détail de l'hôtel

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Arrivée le

1 nuit

Départ le

Chambres et hôtes

Avis des voyageurs

9.1/10

Excellent

54 évaluation

Avis vérifiés

Emplacement9.6

Commodités9.4

Service7.9

Propreté9.6

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Toutes les évaluations(54)

Évaluations positives(52)

Évaluations avec photos/ vidéo(25)

Séjour remarquable !(13)

Très propre(11)

Superbe vue(10)

Personnel accueillant(10)

Chambres de qualité(8)

Petit déjeuner délicieux(7)

Très bien situé(5)

Évaluations négatives(2)

StefW

Grand lit king size de luxe au bord du lac

Séjour au mai 2025

En couple

1 évaluation

8.0/10

Très bien

Publiée le 7 juin 2025

Great hotel in tuktuk area. Our assigned room has cracked handwashing basin, cracked balcony glass, leftover candies/marshmallow on balcony ground. Bathroom is small for stars hotel and its price. We paid for toba lake view with premium, expecting details but disappointment. We were assigned room on the wing so the view to lake, although visible it was not spectacular or to our expectation. Breakfast is good, staff are friendly, infinity pool is beautiful but water is not heated.

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david

Grand lit king size de luxe montagne

Séjour au mars 2025

En couple

1 évaluation

9.5/10

Extraordinaire

Publiée le 2 mai 2025

A new hotel, smallish though clean and has all that i need. The staff are great and it's location is very good, you can rent a scooter and scoot along the small quiet streets just outside the hotel

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Réponse de l'établissement: Dear Beloved Guest, Horas From A Truly Unique Experience-Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Willy SUDERESGeneral Manager

Elisabeth

Grand lit king size de luxe au bord du lac

Séjour au fév. 2025

En famille

1 évaluation

9.5/10

Extraordinaire

Publiée le 9 avr. 2025

We had a pleasant stay overall. The room was very clean, though a bit small for the price. The staff were friendly and helpful. Breakfast had a good variety, and the rooftop café was a nice place to relax, although the food and drinks were a bit overpriced. The resort layout feels a bit compact since it’s built on terraced land. One thing we missed was the cozy, local village vibe that Tuk Tuk is known for—the atmosphere here felt a bit more generic. Still, considering the limited similar-level options in Tuk Tuk, this resort is a decent choice and I’d consider staying here again.

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Toni Liawan

Chambre de grand luxe, avec vue sur le lac (2 lits)

Séjour au déc. 2024

En famille

5 évaluation

7.0/10

Publiée le 1 fév. 2025

Clean and new facilities Very nice view However the service is below average, Escape rooftop restaurant service is quite poor Concierge service is bad not enough staff Reception staff service is extremely slow

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Réponse de l'établissement: Dear Our Beloved Guest, Horas From A Truly Unique Experience-Thank you for sharing your feedback with us. We truly appreciate your compliments on our clean and new facilities, as well as the beautiful view. However, we sincerely regret that our service did not meet your expectations.We apologize for the shortcomings you experienced at Escape Rooftop Restaurant, Concierge, and Reception. Your concerns regarding service speed and staffing have been noted, and we will address them with our team to ensure immediate improvements. Providing excellent service is our priority, and we are committed to enhancing our guest experience.We genuinely value your input and hope to have the opportunity to welcome you back with a much-improved experience. Please feel free to reach out to us directly if there’s anything we can do to make your future visits more enjoyable.Sincerely, Willy SUDERESGeneral Manager

Invité

Chambre de grand luxe, avec vue sur le lac (2 lits)

Séjour au fév. 2025

En famille

3 évaluation

10.0/10

Exceptionnel

Publiée le 10 mars 2025

The location of the hotel is scenic, overlooking the lake toba.

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Hans Sanjaya

Deluxe King Front View

Séjour au nov. 2024

En famille

11 évaluation

9.5/10

Extraordinaire

Publiée le 14 janv. 2025

Probably the only nice hotel in Samosir. Room was clean and comfortable, nice swimming pool, and nice breakfast.

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Réponse de l'établissement: Dear Beloved Guest, Horas From A Truly Unique Experience-Thank you for your kind feedback. We’re delighted to hear that you enjoyed your stay at Marianna Resort and appreciated our clean, comfortable rooms, swimming pool, and breakfast offerings.We strive to create a memorable experience for our guests, and it’s wonderful to know we could meet your expectations.Your support means so much to us, and we look forward to welcoming you back on your next visit to Samosir!Sincerely, Willy SUDERESGeneral Manager

Jiaxian

Chambre de luxe (lit king size, terrasse)

Séjour au sept. 2024

Seul

19 évaluation

10.0/10

Exceptionnel

Publiée le 2 déc. 2024

Room was clean & spacious. Resort sat on lakeside so the view was spectacular! Staff were polite & super helpful. Recommend for anyone visiting in Lake Toba! Recommend at least 2 nights.

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Réponse de l'établissement: Dear Our Beloved Guest,Horas From A Truly Unique Experience-Thank you for your great review. We are glad that you enjoyed your stay and hope to see you again very soon.If you have any further inquiries or would like to make a reservation for your next stay, feel free to contact us.Sincerely,Willy SUDERESGeneral Manager

Utilisateur anonyme

Grand lit king size de luxe au bord du lac

Séjour au déc. 2024

En famille

68 évaluation

10.0/10

Exceptionnel

Publiée le 30 janv. 2025

One of the best hotel in samosir

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Invité

Grand lit king size de luxe au bord du lac

Séjour au mars 2025

En famille

1 évaluation

10.0/10

Exceptionnel

Publiée le 4 avr. 2025

Excellent service. The hotel looks new. The room was really clean. The staff were very friendly and helpful.. The food was really great and the view was really breathtaking. Overall, the stay was excellent.

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Herman_traveller

Grand lit king size de luxe au bord du lac

Séjour au juill. 2024

En couple

32 évaluation

10.0/10

Exceptionnel

Publiée le 1 sept. 2024

The most beautiful 5 stars hotel in Samosir Island, friendly staff and everything here is the best for our trip.

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6/8

houston ten

Chambre de luxe jardin (lit king size, terrasse)

Séjour au janv. 2025

En famille

3 évaluation

9.0/10

Excellent

Publiée le 8 fév. 2025

Fun, but hotel is sort of empty and all the amenities cost money and are overpriced.

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Réponse de l'établissement: Dear Our Beloved Guest, Horas From A Truly Unique ExperienceThank you for sharing your feedback. We’re delighted to hear that you had fun during your stay! Our goal is to provide a memorable experience for all our guests, and we appreciate your comments regarding our amenities and pricing.We strive to offer high-quality services and facilities, and our pricing reflects the value and experience we aim to provide. However, we understand that perceptions may vary, and we will certainly take your feedback into consideration as we continuously improve.We hope to welcome you back in the future and provide an even more enjoyable stay. Please don’t hesitate to reach out if there’s anything we can do to enhance your next visit..Sincerely, Willy SUDERESGeneral Manager

Denny Kosiady

Chambre de grand luxe, avec vue sur le lac (2 lits)

Séjour au avr. 2024

En famille

1 évaluation

10.0/10

Exceptionnel

Publiée le 19 mai 2024

All of the staff are very helpful and informative. The most favourite during our stay is their Kindness, they keep on smiling while talking and everything. It covers all minus during the stay.

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Réponse de l'établissement: Dear Our Beloved Guest,Horas From A Truly Unique Experience-Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Willy SUDERESGeneral Manager