Beverly Hills

I booked an extra day to my stay, great service, good food and beautiful scenery 🏝️

The Beverly Hills is and always has been a wonderful experience. Staff are above and beyond in their service. Rooms overlook the sea and have spectacular sunrise and sunsets. All meals are exceptional, breakfast on the terrace with its amazing buffet is a delight to start the day.

Very nice property and service. Let down bady by outdated and poor room quality. Stayed in room 106. Basin wouldn't drain , meaning you brush your teeth and rinse ...and it stays there . Shower is in the bath , so a bathroom/shower combo, no separate shower. Problem is that the bathtub is soft, narrow and of poor quality . The taps are two separate hot and cold taps which are in front of the bath and at the bottom. You have to bend to adjust while the shower overhead is showering you at once. Can't understand who would approve such a catastrophic setup.

As always the Beverley has surpassed itself. This is my third stay and I wouldn’t stay anywhere else in Durban. The staff are impeccable and they can’t do more for you. Room in excellent condition and contains thoughtful touches. Food great breakfast and dinner service. Room service is well presented and to a good standard. If I was going to criticise I would say the balcony’s could do with a spruce up but other then that great. See you next year.

The hotel overlooks the Indian Ocean, it has a great pool and plenty of sunbeds. The rooms are kept to a high standard and the staff work so hard to maintain superb standards of cleanliness. All the staff are really friendly and welcoming. The breakfast is yummy and the food in the restaurants is of a superb quality.

A fabulous visit again, always made welcome whenever i take my father there. A great team, and thank you for your kindness again Paula and staff. The location is spectacular, the hotel clean and staff all friendly. And nothing is too much trouble. thank you

Forget that super fancy, very expensive hotel next door. You know the one. Stay here instead. The Beverly Hills is fantastic, and the location can’t be beat. We could walk to restaurants and feel very safe. The boardwalk / beachfront was connected to the hotel property (with a security guard offering cold water upon our return). There’s free parking on site, and the pool area, with shaded lounge chairs, is upscale and relaxing. The breakfast options were so ample and varied that it took us several walk-throughs just to determine what we should have (or where we should start!). The room was very pleasant, with robes, nice linens, and a convenient patio with table and chairs for comfortable ocean and people watching. We also had a perfect view of the gorgeous lighthouse. We really couldn’t have asked for a more perfect experience, and the Beverly Hills gave us everything we wanted or needed at a much more reasonable rate than the Oyster place next door. We can’t recommend the Beverly Hills highly enough!

After booking the hotel I heard that this hotel had gone downhill since Covid. Well, on arrival the reception was absolutely lovely, and we were offered a glass of sparkling wine while we checked in. Our rooms were a very good size and well decorated. There was some (pleasant) some noise from the waves on the beach literally just outside our rooms as the patio doors didn’t seal that well. As we checked in we were told that the pool and gardens were closed as the were renovating it (which was evidently happening- we could see it in progress), however they offered to take us to a sister hotel which we took them up on. They took us in a car to the hotel which was less than 5 minutes walk away and said they would come and collect us (we chose to walk back along the promenade as it was so close). The breakfast selection, both buffet and hot, were amazing, with a lovely view out to sea. When we checked in we were told that the restaurant downstairs had a Wednesday Curry night, but then got a call saying it was closing early, and the main restaurant didn’t appear to have much atmosphere, so we did not have a dinner at the hotel, but there are many good restaurants Less than 5 minutes walk away. We did however have coffees in the lounge, and the service was very good. Overall we would definitely recommend this hotel, and it appears that if the have not invested over the last couple of years they are now.

As one of the most iconic hotels in Durban, I had high expectations for my first stay and I am sad to say that the room left is sorely disappointed. Sliding doors are old and very difficult to move. Carpets are dated and in need of a change. Furniture such as the desk was ratty looking and had an overall shabby, outdated look. Bathrooms are outdated and our shower kept flooding after each use. Don’t let anyone tell you that this is the ‘charm’ of the hotel, that’s not acceptable for poorly maintained and outdated fittings and furnishings. The saving grace of the Beverly Hills Hotel Umhlanga are the staff, who are absolutely remarkable in their willingness to go the extra mile for their guests. Lerato was the manager on duty when our bathroom flooded, and he assessed the situation, when it did not resolve, he then promptly moved us to another room. Although this was an equally disappointing room, the bathroom was functional and at this point, it was all we could ask for. He then called to check that all was ok with us in the new room. Thank you for you great hospitality Lerato. Our breakfast was superb with the manager Lawrence ensuring the breakfast service went off without a hitch and was determined to get the best service out of his staff. There were many other staff I encountered and was not able to get all their names but they all were exceptional. Upon checkout, we got to our vehicle to find it washed, which was another lovely touch emphasizing how hard the staff work. For this reason alone, the staff, I have not rated this hotel as a 1 star. Urgent revamp is called for ASAP, the accommodation is not worth the price point at all!