The Baiting House

The standards, menu choice and flavours were simply fabulous. We popped in on the off chance whilst passing and thankfully they could squeeze us in. Also the staff were so friendly. Next time we will definitely book. Would highly recommend 👍

Lovely area, very peaceful and outside area very well kept. Loved the Lodge but it was soooo cold. We reported it after arrival at 6.30pm and a man came out and got the heating going. By the time we returned from a fantastic meal at the Baiting House, which was food to die for and very attentative staff, it was back to freezing again. We didn't want to sound like a couple of old moaners so put up with it. But morning came & again no heating came on, again we were freezing. Such a shame we froze for the 2 days. For around £200 a night we never had value for money. We didn't get in the hot tub for fear of getting so cold again back in the room. 😔

Amazing lodge very clean and well kept. Check in was quick and easy and lodge easy to find. Hot top was spotless and big enough for 4 adults. Nothing was too much they even supplied us with Ice and an ice bucket. Views were amazing we saw liile deers and pheasants and Alpacas x Lodges not over looked, nothing was too much trouble highly recommended we will be back .

where to start, when booking into to our room that my cousin kindly booked for a little 'couples escape' for us we had high expectations, but when coming to check in we were met with what i can only describe as a man in his late 60's greeting us with a fairly uncomfortable manner using words such as "darling" with my wife, we expect a somewhat more professional manner from such faces of the business, we were not sure if he was new to the business or if he was unsure of what he was doing when he tried to book us in and he just flung a key at us and that seemed to be the end of the conversation ( we have had friends before us who have said some of the younger staff seem slightly better at this), it did only get worse when we overheard that same man talking about his personal endeavours to another member of staff ( I don’t feel it’s appropriate to publish what he said) but yet again it made us feel uncomfortable, however we would like to note that the bartender we may have heard called john? was brilliant, attentive and professional the exact opposite of the other man. we elected not to dine in the restaurant as we had plans elsewhere but a brief look at the menu showed us why they got their Michelin guide accreditation, it just looked incredible. the only reason we have decided to give this location 3 stars was simply down to the outstanding rooms and their cleanliness, some work has been put into them to keep them up to standard these rooms really made the whole stay better, they can be somewhat pricy but without a doubt the three stars we have given does not do them justice the views at night alone are worth it and I can only apologise for the other staff members that have let them down.

Myself & my wife recently visited the baiting house & stayed in one of their studio lodges located in a private field/area to the rear of the main public house. The location is great, very peaceful & private. We made full use of the hot tub that came with the lodge & would still be in there now writing this review if I hadn't have had to leave... the amenities of the lodge are very good & clean overall. Well worth a visit.

I stayed at The baiting house lodges while visiting friends. And can say " WOW" what a place ! The setting for the lodges is a delightful sight set in its own pastures next to the very impressive and well resented pub On arriving at the lodge it was clean , had all i needed in there and the hottubbwas an extra treat which was very relaxing to enjoy too. . The pub itself is beautiful insode and out The staff was all welcoming and always willing to help with anything you needed. The food was delicious and presented well, I even tried thing i wouldnt of normally eaten as recommended by the staff and was impressed! Will definitely be bk and recommend to friends and family to visit .

I booked a studio cabin for my 20th birthday. The room itself was nice but the overall experience was not due to the lack of customer service. The estimated time of arrival is pointless - I arrived at the specified 3pm but wasn't given the keys until after 4pm. The hot tub was good, but the lid was shredded and in the morning we discovered that the water was green and murky. The fridge was broken, leaking water/coolant all over the food we brought so had to throw the food we brought for breakfast. Upon checkout I was assured that a lady called Charlotte would get in touch within 48 hours (by 7th January) concerning a partial refund but she hasn't. After repeated answerphone messages (nobody is answering) and emails, my girlfriend and I have still had no response. The stay was NOT worth the money whatsoever and we are very disappointed in the customer service - or lack thereof.

Average stay room very cold on arrival although heated quickly when rads switched on. Bad smell in toilet and toilet seat was broken. Time for breakfast was very unclear and finished early at 9.30 on a Saturday. We arrived at 9.39 and missed it as thought it was 10am finish not even offered a cup of tea . Food in the restaurant was excellent the previous evening .

Another visit to the Gem in Herefordshire food as outstanding as always amazing service from all the staff. Mark at his best as always his service exemplary and the lodges spotlessly clean kept amazing by Emma and Lucy so friendly like all the staff ,freja a delightful host at breakfast just the best visit ever again totally relaxing stress free rest and the best Staropramen ever recommended at the highest level,also totally dog friendly. If you want great food amazing staff from front of house to housekeeping to totally the best food from chef Charles who makes his own amazing bread his food is heaven on a plate