Hôtels proches de Bibliothek Wien, Vienne

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

Notre chambre (appartement pour 2 adultes) était très propre, belle et confortable. Le réfrigérateur n'était pas allumé (nous ne pouvions pas l'allumer nous-mêmes, mais en réalité nous n'en avions pas besoin). Une particularité de l'appartement est qu'il y a une cuisinière. Vous pouvez demander tous les plats nécessaires à la réception et préparer vous-même la nourriture. L'emplacement n'est pas loin des stations de tramway et de métro (5 à 7 minutes à pied).

L'emplacement de l'hôtel est facile à trouver, près de la gare routière et à quelques pas. Il y a un petit supermarché ouvert 24h/24 et 7j/7 à proximité de l'hôtel. C'est pratique!

- très belle location (centre de la ville, près de la gare) - très belle hôtel (clean and modern) - très bonne chose Notre chambre n'a qu'un petit déjeuner inclus (par erreur, je n'ai pas choisi l'autre) La belle fille à la réception nous a dit que nous devions payer 17 euros par jour pour cela. C'était un prix décent et nous avons dit que nous payerions pour cela. Après 10 minutes, la même fille a dit que nous n'avons plus à payer. C'était si gentil qu'ils incluaient l'autre aussi.

L'endroit est le meilleur! L'environnement est également très proche du supermarché et du transport. Boissons, nourriture, tout près et est si confortable. Même le temps de nuit rentre également très sûr, car l'endroit est au centre de la ville. 1 plus de choses que je préfère, c'est boire la boisson et le snack refroidissez à l'hôtel chaque matin avant de quitter l'hôtel.

Il est situé à proximité d'un quartier résidentiel, donc on se sent un peu loin du centre, mais vous pouvez vous rendre à la cathédrale Saint-Étienne en 20 minutes environ en tram ou en bus ! Une bouteille d'eau est fournie chaque jour et le petit déjeuner est correct. Il y a aussi un réfrigérateur dans la chambre pour que vous puissiez y mettre de la nourriture ! Une clé de carte de bagagerie est remise lors du stockage des bagages avant l'heure d'enregistrement ou après le départ, mais comme il s'agit d'un espace commun, la clé de carte doit être restituée immédiatement. Ils vous donnent également du chocolat au moment du départ.

Where to start , well let's start at Check In, we have arrived at the Hotel around mid day which we were lucky to be provided with a room straight away, after taking our way into the room well.. The carpets are horrendously dirty to the point i had a walk around Vienna looking for flip flops just not to step bare feet on the carpet. At this point we have contacted the reception in hopes of getting an upgrade which we were willing to pay but got immediately shut down as they were at full capacity, the shower room was fine big walk in shower fairly modern and clean, big TV although do not be fooled it is not a smart TV if you phone does not have Screen Cast do not forget HDMI cable or you will be stuck watching German TV. The restaurant was only open for Breakfast they do not open for Dinner only upon request and availability, now this was a first for me.. Nevertheless we prefer to eat out always and Vienna has some Fabulous places where you can have a nice Dinner. Be careful as well when you wake up a bit later and have to come down to reception to ask for Housekeeping to come and tend your room as they will leave your room door wide open whilst you are parading around Vienna, this actually happened to us we requested them to go to the room to change the towels and nade our way to the center, once we cane back to the hotel after several hours we found our door wide open left by Housekeeping, next morning we made our way to the reception and made a complain as all our belongings where in the room and they would not take accountability if they were stolen, they only apologized and that was all not a voucher not an upgrade absolutely nothing, if you are looking for a Hotel were they dont care about you no good morning no good evening this is the place for you if not DO NOT STAY HERE. This is for the Doppio Hotel team please dont bother replying to my review and rather look into making changes when providing training to your team, people want to feel welcome and safe when staying abroad and you guys failed at both those points, seek out to Train and Develop your team because there is a long way for you guys to go. A smile and greeting goes along way. Thank you,

Nous avons aimé Hilton Waterfront dans l'ensemble, mais veuillez voir quelques bonnes choses et des domaines d'amélioration : - Leon et Maria à la réception principale sont vraiment bons et excellents. Ils font tout pour prendre soin des invités et faire le meilleur effort. Hilton Management devrait les récompenser pour leur excellent travail. - Natasha à la Salle d'administration est également très bonne dans son travail. Elle regarde les détails de la minute et assure que chaque invité est très bien pris en charge. Elle est excellente et Hilton Management prend note de son bon travail. - Dans l'ensemble, Hilton Waterfront a un problème d'eau qui est soit l'eau très chaude vient ou l'eau très froide vient et il n'est pas facile de le réparer. - De nombreuses choses comme le téléphone dans la chambre, les raccords dans la zone de sauna, etc ne fonctionnent pas et quelqu'un doit les vérifier régulièrement pour s'assurer que tout est sans soudure. En général, nous l'aimions.

Hôtel agréable et propre avec des trucs sympathiques. Le petit déjeuner était très bon. Les chambres ne sont pas grandes mais suffisamment équipées pour un séjour d'une nuit. Je ne recommanderais cependant pas des séjours plus longs car vous pourriez manquer d'espace supplémentaire. Le seul inconvénient que je trouve est le prix du stationnement. Trop cher.

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.