Schlosshotel Steinburg

值得一住的酒店

We stayed over the Valentine's weekend and enjoyed the apprentice weekend. Great food, great atmosphere, great event as kitchen party organised by the apprentices. Super value for money. Service was awesome and hopefully a good experience for all trainees of the hotel. Admirable concept and worth supporting as the industry needs such great aspiring professionals. Well done team Steinburg, we'll be back.

Fantastic if you go for the premium rooms in the newer part of the hotel. Make sure to get a room with a spectacular view of the valley. Excellent breakfeast and fantastic views from the terrace. Highly recommended.

We were very excited to go to this hotel as the first stop on the way to our holiday- destination. After a 5-hour trip we arrived finally at the hotel. The welcome was not at all how we imagined. We alao walked 5 times up and down the stairs to find only spaces preserved for staff, not one room to have a drink. When we asked the reception lady of we could order something to drink, we got the dry comment that there was a minibar in our room. The beautiful terrace was closed but we saw the staff enjoying their meal on it. Very disturbing. The servive in tje restaurant was better. But this hotel is definitly not worth the money.

My wife and I were very much looking forward to our stay at the Schlosshotel Steinburg, as it came highly recommended by our friends who had stayed there previously. But our stay started off poorly from the check-in. The person at the front desk was absolutely rude and unhelpful. From the moment we walked up to the desk, there was no greeting. Just a "yes?" I commented that the GPS had brought us through an interesting path and if that was correct. And she replied, "well you are here so it must be." And it just kept going. I told her that it was our first time there and ask if she could tell me a little about the property and she told me that there was a QR code in the room that has all the information. That was just the check-in. Throughout our stay, the hotel staff did not seem to want to be there or had any intentions of making our stay welcoming. Never an offer to help with bags or any assistance familiarizing us with the property. I inquired about their spa facilities and again was referred to the QR code in the room. Also, I thought it was odd that when I called the front desk for an iron, I was informed that they did not provide one but they would iron for me. I thought this was nice but upon check-out, there was an ironing charge. It was not an outrageous amount but either provide an iron, like most hotels, or inform the customer of the charge. It just further reinforced my opinion that I was troubling them. But the meal we had at the restaurant was very good and our server was very professional and his wine selections were perfect. Would I go back? Probably not.

The hotel is located beautifully in the wine mountains. having breakfast or ding on the outside terrace, with a few on the river and city of Würzburg is a terrific experience. The hotel itself has come into the years. The rooms and bathrooms are relatively old. Also there's a lot of outside noise from people sitting on their balconies. Unfortunately, I didn't have the time to enjoy the wellness facilities. Breakfast was good. The dining was excellent, but till 2030 there are no other options as to have a dining menu.