Mercure Guilin Yangshuo Xingping

Évaluations de Mercure Guilin Yangshuo Xingping

Mercure Guilin Yangshuo Xingping

No.12Rongtan Street, Xingping Town, Yangshuo, Guangxi, ChinaVoir les informations sur l'hôtel
Mercure Guilin Yangshuo Xingping
Mercure Guilin Yangshuo XingpingMercure Guilin Yangshuo XingpingMercure Guilin Yangshuo Xingping
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1 nuit

Commentaires des voyageurs

9.7/10
Excellent
828 évaluation
Évaluations vérifiées
Emplacement9.7
Commodités9.6
Service9.6
Propreté9.8
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Toutes les évaluations(828)
Évaluations positives(826)
Évaluations avec photos/ vidéo(281)
Services et équipements très appréciés(206)
Petit déjeuner délicieux(100)
Superbe vue(80)
Personnel d'accueil amical(60)
Bien décoré(34)
Design de qualité(28)
À proximité de la zone touristique(28)
Évaluations négatives(2)
Invité
Mountain-View Balcony Delight Double Bed Room
Séjour au janv. 2024
Seul
12 évaluation
10.0/10
Exceptionnel
Publiée le 20 fév. 2024
Un véritable havre de paix et de tranquillité dans une petite ville qui peut aussi être très animée. L'hôtel est parfait pour explorer la rivière et les environs tels que Yangshuo, etc. Hôtel très propre et calme avec un personnel formidable. Je recommande de séjourner ici à tous ceux qui explorent la rivière.
Texte originalTraduit par google
Réponse de l'établissement: Dear guest: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is the vitality for us to move forward, and thousands of words come together in one sentence. Thank you for your support of the hotel.
Utilisateur anonyme
Mountain-View Balcony Delight Double Bed Room
Séjour au mars 2025
En couple
10 évaluation
10.0/10
Exceptionnel
Publiée le 14 avr. 2025
Great location, near the river cruise jetty, bamboo raft starting point and RMB20 picture taking place by walking distance
Traduire
Réponse de l'établissement: 能得到您對酒店地理位置的稱讚,我們倍感榮幸!碼頭、景點近在咫尺,就是想讓您的旅程更愜意。盼您下次再來!
Yas_mini
Ancient Town Delight Family Room
Séjour au déc. 2024
En famille
27 évaluation
9.0/10
Excellent
Publiée le 18 janv. 2025
The service of the hotel exceeded the service received at a 5*. The hotel is set in a very convenient location with beautiful scenery from the room. The staff were kind accommodating and welcoming. The duty manager exceeded the levels of hospitality. The breakfast staff went out of their way to accommodate us and make specially halal vegetarian food for us. Which was highly appreciated. They even gave us tips on where to go sightsee and how to get there. The room amenities was good . Only thing that let it down was the cleaning. The bathroom looked as if it was not properly cleaned , on informing the staff, they said it would be seen to. However the next day the same left hair from the previous guests was still there. The room had a rug which was very dirty. More attention can be paid to daily cleaning. Everything else was fantastic. Especially the service which was top notch.
Traduire
Réponse de l'établissement: 尊敬的賓客:您好,感謝您的入住和花時間和我們分享入住體驗。很抱歉在您入住期間給您帶來不好的體驗,酒店正在不斷發展中,你所看到的設施將會不斷完善。同時,我們會加強對酒店衞生的管理,爭取給您帶來更好的服務,請相信我們想為客人做得更多。近期酒店有…活動,期待您的參加!小美歡迎您再次入住!
Gray Li
Chambre Standard (2 lits)
Séjour au déc. 2024
En couple
46 évaluation
10.0/10
Exceptionnel
Publiée le 19 janv. 2025
We enjoyed very much the stay. The hotel was beautiful, location was perfectly close to the scenic spots, lots of good food along the street. Special thanks to the manager Mr Ma Xin Yin. He was so kind and paid full attention to every detail. He even recognised us and gave us apples when he met us on the street, despite being off duty.
Traduire
Réponse de l'établissement: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務。
Wei Ting
Chambre Standard (2 lits)
Séjour au nov. 2024
Voyage entre amis
13 évaluation
10.0/10
Exceptionnel
Publiée le 30 déc. 2024
The location is just opposite the ancient town and 20 min walk from the RMB 20 view. It would be good if the toilet can have a sliding door from the room so that one can change before and after getting out from shower. Breakfast choices limited as only Chinese cuisine is available. Service is excellent.
Traduire
Réponse de l'établissement: Dear guest,Hello! Thank you very much for choosing to stay at our hotel and for your evaluation. We are deeply sorry for the problems you mentioned.Regarding the limited variety of breakfast, we have communicated with the catering department and will enrich the types of food as soon as possible, adding more choices, such as special local snacks, fresh fruit salads, and various hot beverages, to meet the taste preferences of different guests and bring you a delicious and sumptuous breakfast experience.For the issue of the bathroom design in the room, we have arranged for professional staff to conduct an assessment and planning. Subsequently, we will consider optimizing the bathroom space. We will continue to strive for improvement and look forward to your next visit, so that you can see our changes and enjoy a more high-quality and comfortable service. Thank you again for your feedback!
Utilisateur anonyme
Mountain-View Balcony Delight Double Bed Room
Séjour au sept. 2024
Voyage entre amis
3 évaluation
10.0/10
Exceptionnel
Publiée le 1 nov. 2024
New hotel, facilities are new and good, services are excellent! Especially GM Roger! Nearby to places of tour - lijiang, gujie, etc. Will stay again when here.
Traduire
Réponse de l'établissement: The ancient town of Yangshuo in late autumn is exceptionally quiet, and we continue to welcome and send off, as always, to give ourselves new expectations. Welcome to Yangshuo and thank you for your recognition and encouragement of our work. We wish you a pleasant trip and look forward to seeing you again.
Dfoo
Chambre Standard (2 lits)
Séjour au août 2024
Voyage entre amis
6 évaluation
8.5/10
Très bien
Publiée le 13 sept. 2024
Though the hotel is located away from most of the attractions, but it also has quite a few eateries nearby. The rooms are spacious, modern and clean.
Traduire
Réponse de l'établissement: Dear guest: thank you for your recognition of our hotel, I wish you a happy life!
N.P lia
Ancient Town LOFT Duplex Double Bed Room
Séjour au juill. 2024
Voyage entre amis
17 évaluation
10.0/10
Exceptionnel
Publiée le 8 oct. 2024
The room is very big with very good amenities. Also there are 2 toilets in the room. The location is very close with touristic spot as well. We surely will stay here again.
Traduire
6/8
Réponse de l'établissement: Dear guest, Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only for each guest to bring a different holiday experience. We are really very moved to see your satisfaction and affirmation. I wish you happy every day, all the best!
XIAOHUI
Chambre Standard (2 lits)
Séjour au janv. 2025
En couple
11 évaluation
10.0/10
Exceptionnel
Publiée le 8 fév. 2025
This hotel is on the best location for Li River & XingPing old town travel experience. Everything is excellent. Highly recommend.
Traduire
Réponse de l'établissement: 非常感謝您對我們酒店的好評,非常高興能夠為您提供滿意的住宿體驗。我們會繼續努力,為每一位客人提供更好的服務。
Invité
Ancient Town Balcony Delight Double Bed Room
Séjour au déc. 2024
En couple
6 évaluation
10.0/10
Exceptionnel
Publiée le 10 janv. 2025
It was a fantastic experience at the hotel. Hotel Manager Mr Ma took the extra mile to ensure that we were well taken care of during our stay.
Traduire
Réponse de l'établissement: Distinguished guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is the vigor of our progress. A thousand words can be summed up in one sentence. Thank you for your support to the hotel.Distinguished guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is the vigor of our progress. A thousand words can be summed up in one sentence. Thank you for your support to the hotel.
Invité
Ancient Town Balcony Delight Double Bed Room
Séjour au mai 2024
Voyage entre amis
5 évaluation
10.0/10
Exceptionnel
Publiée le 6 juin 2024
Clean room, sophisticated decor, convenient location. Hotel has proper laundry facilities and proper gym which are welcomed by travellers; we didn’t have the opportunities to use both. Special call out to front desk staff Jason, who provided us with excellent customer service. We appreciate your hospitality and attention to detail. Highly recommend this hotel.
Traduire
Réponse de l'établissement: Dear guests: Your satisfaction is our greatest motivation, your encouragement is the source of our energy, your favor is our forward vitality, thousands of words into one sentence, thank you for your support to the hotel.
Muzaffer
Chambre lit queen supérieure
Séjour au nov. 2024
Seul
8 évaluation
10.0/10
Exceptionnel
Publiée le 5 déc. 2024
This is just a great place , no need to say much about it. Only improvement could be the western part of the breakfast, the bread selection was really low quality, worse than a supermarket and little option.
Traduire
Réponse de l'établissement: Dear guest,Thank you for your suggestions. We are sorry that we didin't bring you a perfct experence. We will improve the quality of our food and look forward to your coming again.
MartinKL
Chambre lit queen supérieure
Séjour au oct. 2024
Voyage entre amis
2 évaluation
10.0/10
Exceptionnel
Publiée le 15 nov. 2024
I had a fantastic stay at the Mercure Hotel in Xingping! The hotel is brand new which really shows. Fantastic rooms. Great breakfast, great view from the rooftop. The staff was also fantastic. They helped us with everything and all our questions regarding our stay and booking of tours. All staff was really good and friendly. I especially had a really good experience with Tangxinglan who was a great help with my many question which she dealt with with very patiently. Can definitely recommend this hotel.
Traduire
Réponse de l'établissement: Thank you very much for your praise for our hotel. We are pleased that you have expressed your satisfaction with our services, facilities and staff. We will continue to improve the quality of service and create a warm and cozy atmosphere for our guests.We always believe that warm and thoughtful service is the key to enhancing customer experience. To this end, we train employees to be customer-centric and provide timely and professional service.
Jason
Chambre lit queen supérieure
Séjour au sept. 2024
En couple
16 évaluation
9.5/10
Extraordinaire
Publiée le 14 janv. 2025
Fantastic rooms with included soft drinks. Staff were great and the location is as perfect as you can get. Right across from old town! The breakfast isn’t worth the price however.
Traduire
Réponse de l'établissement: 尊敬的賓客:您好!謝謝您選擇小美並與我們分享您的入住體驗。關於早餐問題,很抱歉給您帶來的不便體驗。酒店將會組織相關部門對早餐問題進行調整,謝謝閣下提出的建議,期待閣下的再次光臨!
Invité
Chambre lit queen supérieure
Séjour au oct. 2024
En couple
4 évaluation
8.5/10
Très bien
Publiée le 19 nov. 2024
Nice hotel in xing ping old town. Easy to get food as all the eateries are next to the hotel
Traduire
Réponse de l'établissement: We are glad that you have recognized our hotel and hope that you will be impressed by the landscape and service of Guilin Yangshuo. Have a great trip.