Avis : Home2 Suites by Hilton Yantai Laishan

Réponse de l'établissement: 【Dynamic Space Design】【A Room with a View of the Sea Horizon】Dear Guest,Thank you so much for choosing to stay with us and taking the time to share your wonderful feedback! We're delighted to hear that you enjoyed our modern hotel, well - designed rooms, excellent amenities, friendly service, and diverse breakfast selection.We sincerely apologize for the minor issue with your initially assigned room. Your understanding is greatly appreciated, and we're glad we were able to resolve it promptly. Ensuring our guests' comfort is always our top priority. Your recommendation means the world to us and serves as a great encouragement to our team. We look forward to welcoming you back soon and providing you with another seamless and enjoyable stay!

Réponse de l'établissement: 親親您好呀~非常感謝您能選擇我們酒店，看到您肯定的評價我們真的很開心啊。希爾頓惠庭酒店的小夥伴們會努力做好“真我相待·貼心不擾”的服務理念，為您打造在酒店就如在家般的自在舒適。我們的房間還有靈動的工作台，多功能的沙發區及舒達的床墊，給你更好的睡眠體驗。我們非常期待您的下次入住，心都開始砰砰跳了哦！最後，非常感謝你對我們的肯定，我們會繼續努力的

Réponse de l'établissement: Thank you for your recognition of Huiting! However, we are very sorry that we were unable to provide you with a perfect experience. Please allow Huiting to express our sincerest apologies to you again. Regarding the issue you have reported, Huiting sincerely apologizes to you. Huiting never hopes that customers will have a bad experience, and your thoughts also help Huiting reflect on its own shortcomings from the lines. Huiting will definitely do a good job in improving this area. Huiting's breakfast includes Chinese Congee, noodles, western baked bread sandwiches, milk salad, etc., and the combination of Chinese and western nutritious food is to hope to start a full day from breakfast! Moreover, the restaurant will also offer new dishes from time to time, and you can also experience the joy of blind boxes. If you are not satisfied with the dishes on that day, you can directly give feedback to our service staff. We will try our best to customize a delicious dish for you personally according to your requirements. Finally, thank you very much for your feedback. We hope you can choose Huiting again and give Huiting a small opportunity. Huiting hopes to serve you again next time and provide you with a satisfactory experience!

Réponse de l'établissement: Thank you for such a big affirmation of Xiaohui, so that our confidence has increased a little, and we must work harder in the future, hoping to show the best and best side to everyone, so that each of our family members can have a beautiful picture in their memory. Although the reunion is short, the friendship will last forever, and I look forward to the day in the near future, we will also meet at the Homewood by Hilton Laishan to continue chatting and talking about family life. I also wish you all the best to be happy and happy forever, thank you!

Réponse de l'établissement: Thank you for your recognition of Huiting! However, we are very sorry that we were unable to provide you with a perfect experience. Please allow Huiting to express our sincerest apologies to you again. Regarding the issue you have reported, Huiting sincerely apologizes to you. Huiting never hopes that customers will have a bad experience, and your thoughts also help Huiting reflect on its own shortcomings from the lines. Huiting will definitely do a good job in improving this area. Huiting's breakfast includes Chinese Congee, noodles, western baked bread sandwiches, milk salad, etc., and the combination of Chinese and western nutritious food is to hope to start a full day from breakfast! Moreover, the restaurant will also offer new dishes from time to time, and you can also experience the joy of blind boxes. If you are not satisfied with the dishes on that day, you can directly give feedback to our service staff. We will try our best to customize a delicious dish for you personally according to your requirements. Finally, thank you very much for your feedback. We hope you can choose Huiting again and give Huiting a small opportunity. Huiting hopes to serve you again next time and provide you with a satisfactory experience!

Réponse de l'établissement: 親愛的小惠您好呀，有時，幸福衹是一種感覺，衹要用心感受，它時刻縈繞在我們身邊。字裡行間，我感受到您滿滿的歡喜，這也是小惠最大的幸福！ 小惠帶着您的支持，努力奮鬥去了，衹為了再次相遇時，能依然那麼令您難忘！

Réponse de l'établissement: 【煙台首家希爾頓惠庭】【樂居由你】尊敬的VIP客人：您跨越1780公里的認可讓我們無比感動！我們很榮幸能成為孩子們旅程中的"快樂記憶點"，也特別把您對前台笑容的讚美轉達給了全體姑娘們，山海相逢處，永遠有家人温着奶茶等您歸來。

Réponse de l'établissement: 【活力早餐】尊敬的賓客，太感謝您用這麼温暖的文字分享入住體驗啦！看到您喜歡大堂綠洲沙發區 —— 無論是和親友閑聊小聚，還是臨時辦公商談都能自在舒適，這正是我們設計這個空間時的心願，能派上用場真的特別開心～尤其感謝您點名表揚於女士的服務！專業周到的服務背後，是每一位同事對 “細節” 的堅持，能讓您感受到 “服務入微” 和穩定的品控，是我們最珍視的肯定。更驚喜的是您因為住得舒心而續住，這份認可比任何讚美都珍貴～下次來煙台還要住這裏” 這句話，簡直是給我們團隊注入了滿滿的動力！我們已經開始期待您的再次光臨，到時候一定再為您準備同樣貼心的體驗，讓煙台之行更添美好～ 💕

Réponse de l'établissement: 【房間智能化】【綠洲大堂】尊敬的賓客，非常感謝您抽出寶貴時間分享如此細緻又暖心的入住體驗！看到您和家人對酒店環境、大堂自助餐及咖啡的認可，我們由衷地開心，這是對餐飲團隊和環境維護夥伴們最大的鼓勵～特別感謝您對服務的肯定！帶娃出行本就不易，免費加床是我們希望能為家庭客羣提供的小小便利；前台和客房同事們的熱情專業，正是酒店一直倡導的 “人性化服務” 的體現，能讓您覺得比多數五星酒店更貼心，是我們努力的目標呀！免費蓋章打卡的小設計能給您的旅程增添樂趣，我們也很欣慰～ 再次感謝您的滿意與認可，期待不久後能再次接待您和可愛的孩子們，為您創造更多美好的回憶！

Réponse de l'établissement: 【綠洲大堂】【24小時健身房】尊敬的客人：感謝您細緻用心的點評！很高興您喜歡酒店的綠植裝飾和便利設施，我們一直希望每位客人都能感受到“家外之家”的舒適與便捷。得知您對服務人員的認可，我們倍感鼓舞！您的滿意是我們最大的動力，我們也會繼續保持熱情，讓每位客人都能感受到賓至如歸的温暖。期待與您再次相遇，祝旅途愉快！

Réponse de l'établissement: 【靈動空間設計】【CITY WALK 首選】尊敬的賓客，非常感謝您和家人對我們酒店的認可與喜愛！看到您對環境、住宿和服務都如此滿意，我們由衷地開心～能讓您拉開窗簾就邂逅大海，在温馨的房間裏享受愜意時光，是我們最想帶給您的體驗。帶寶寶出行不易，能為小傢伙們準備小禮物、提供貼心便利，收到您的肯定，我們心裏暖暖的～ 也會把您對小劉的表揚轉達給他，他精心準備的攻略能幫上忙，真是太棒了！期待未來能再次迎接您和家人的到來，讓我們繼續為您創造更多美好的回憶呀！

Réponse de l'établissement: 【活力早餐】【綠洲庭院】尊敬的客人，非常感謝您給予我們滿分的認可和細緻的評價！看到您對酒店健身房、自助洗衣房等設施的滿意，以及對早餐種類的肯定，我們由衷開心 —— 這些便利配置正是為了讓每位客人住得舒心自在。特別感謝您點名表揚前台媛媛，她的熱情與專業是我們服務理念的縮影，我們會第一時間將這份肯定轉達給她，這對團隊來説是莫大的鼓勵。能為您營造舒適的住宿環境，讓您擁有愉悦的體驗，是我們最珍視的事。期待未來能再次為您服務，帶給您更多驚喜！

Réponse de l'établissement: 【煙台首家希爾頓惠庭】尊敬的賓客，您好！看到您的好評，我們心裏滿是暖意與感動！為帶小朋友的家庭提供貼心服務、打造舒適環境是我們的用心所在，很高興能讓您感受到“賓至如歸”！無論是前廳同事的熱情相助，還是保潔阿姨的暖心微笑，都源自我們希望每位客人都能收穫美好體驗的初心～得知豐富多元的早餐也合您口味，更是讓我們倍感欣喜！煙台的浪漫四季常新，我們會一直在這裏備好温馨客房，期待與您再續美好旅程！

Réponse de l'établissement: 【靈動空間設計】【綠洲大堂】尊敬的客人您好，感謝您對我們同事服務認可與評價，酒店地址位置優越，距離各大商圈及景點都很方便，也很榮幸能為您帶來一次難忘的入住體驗，期待您的下次入住！