From when we arrived the staff straight away attended to us by carrying our bags in and opening the car door for us. We couldn't check in before 2pm but we were allowed a pre check in while they set aside our bags. And when we came back to the hotel after our room was ready, they kindly sent our bags up for us.
The hotel room was really spacious and clean and they set 3 single beds like I requested. The beds were really comfortable. The air-conditioning was strong. However the trash cans were bare without any plastic linings, which I wished they had because throwing stuff inside without the trash bag felt a little icky.
I wasn't really impressed with the shower and shampoo/conditioner dispenser. It was really quite inconvenient to use, and I'm pretty sure both dispensers were the same shower gel because the shampoo dispenser didn't really feel like shampoo or conditioner. It'd be better if they just used a travel sized bottle. Other than that the toilet was clean. I didn't have a chance to use the bathtub though.
The breakfast buffet had a variety of foods of which I thoroughly enjoyed, from breads, desserts, local food.
Overall highly recommend, the staff was attentive, the food was great, the room was spacious (but bring your own soap/shampoo). It's worth the price and enjoyed my stay. I would book this hotel a second time if come to Batam again.
L'hôtel est super propre et nouveau ! J'aime comment le centre est juste à côté de l'hôtel et nous avons eu un séjour agréable qui serait def revenir ! Le petit déjeuner n'est pas à ma place : / mais le thé est très bon ! Tout le reste est préfectueux! Personnel super joli et ami! Il est très proche de tous les endroits où je veux aller! Et aussi je m'aime la vue même il y a un ancien bâtiment la vue est encore super joli peut voir le ciel~
Le service était accueillant et hébergé, mais la livraison de nourriture devait être collectée à l'extérieur.
Location intelligente, il est proche de la centrale Mega - l'hôtel offre un service de navette à et depuis la centrale Mega. Cependant, il est >20 minutes de route pour des repas comme 168 & A2 cours de nourriture et d'autres centres comme Grand Batam, Nagoya Hill, qui peuvent être trouvés principalement dans la région de Nagoya.
La chambre était très poussière et n'avait pas une bonne vue (nous voyons un bâtiment qui était encore en construction). Ils ont remplacé les pantalons aussi, mais je n'ai pas utilisé les nouveaux comme je l'ai remarqué un problème entre les pantalons (sans problème, comme je l'ai utilisé juste les pantalons plus anciens)
L'un des plus longs hôtels de 5 étoiles à Batam.
La vue est de verdure - face au golf.
L'hôtel était plein, amical reception officer Finy, offrant une chambre de luxe avec lits doubles, balcon sur le terrain de golf.
Autobus à certains moments jusqu'à Grand Batam
Mall et Nagoya Hill.
La salle de sport était bien équipée.
J'ai vu la sauna et la zone de yoga au niveau 10
Une chose à noter : le soleil est en pleine tête de matin.
La piscine n'est pas venue au soleil, car elle est bloquée par le bâtiment de l'hôtel (jusqu'à environ 1015am).
La zone où le café est est le soleil matinal.
Café Luminal à côté de l'hôtel servit une pâte de café à partir de starbucks .pas un grand fan de café Starbucks, donc j'ai eu de jus de melon à la place.
L'environnement de Cafe était excellent pour le travail à distance, car il y avait de nombreux points de charge.
En général, un séjour agréable.
Here are my reviews for turi beach resort, as my first time solo travellers. The locals are nice, the location is good too. With welcome drinks once you check in the hotel( which i did not drink as i was busy checking in but looks delicious 🤤). It was good to unwind, to relax your mental health. The staff gave me a nice room which made me more appreciated. The only thing I'm not okay with is there is no lotion in the room which makes me a little bit sad as i expected to have one. But the overall experience is good. I love the place and the staff are friendliness. I also love the sunset and sunrise . Especially at the island bar restaurant.I will definitely come back there
Hotel stay was good, booked a Family room. Services were excellent and the location was ideal, all within walking distance. We had a very good sleep. My 2nd time staying here and the breakfast buffet has since improved with a wider spread.
Keep up the good work!
Worth mentioning is that we requested 3 single beds, although 1st night it was a full house, 2nd day morning they really prepared it for us. But since we slept well, we declined the good offer. Thumbs up!
Hôtel à proximité de Lagoi,Bintan48.9 % des visiteurs choisissent cette zone
TTravellingmama2024.08.12
I like that the location is 15 minutes away from the BBT ferry terminal and they provide free transfer to and fro. The hotel looks relatively new but it has a chalet feel rather than a resort. The beach is shared among 3 resorts and it is beautiful and clean. We ate the Indonesian buffet on Friday night which cost INR550,000 per pax. Loved the sate and kueh the most. During breakfast, we were directed to Angsana as cassia was full. Breakfast is average. The one room apartment is small but comfortable as they divided the space into bedroom, living room and kitchenette. Staff were attentive throughout the checkin, checkout, dining and transfer. All were smooth and quick. We happen to witness the release of sea turtles. Kudos to Bintan sea conservation team!
Overall stay was pleasant. Room, location, Convenience and safe.
Only issue I had was the power points and usb ports for charging. Initially the power point works but usb did not. Then they replaced it. After that the power point does not work but usb ports work.
Room took long time to cool down despite putting it at 17 degrees.
Other than that, it’s was a pleasant and fun stay. Highly recommended to stay here for the convenience of shops, clinics, spas and food. There are 4 hotels in this area ….
Highly recommended hotel! The service was tip top! During check in I checked with the front desk staff whether they have any double bed room left because I booked a twin sharing room but my son was with me during the trip so I will need to squeeze with him in a single bed but unfortunately, on the day all rooms were fully booked so they did not have any extra room. But when I opened up the room door I was surprised by what they had done with the room they actually joined the twin sharing bed into one bed. They even gave me a complimentary dinner. It's really nice of them. Will definitely book from them again.
I had a remarkably generous experience with our room being upgraded to a suite. I appreciate the concept of an open wardrobe and the spacious room, which features comfortable bedding, pillows, and linens. The bathroom is equipped with different types of towels, as well as travel-sized body products including conditioner, body lotion, and a two-in-one shampoo, along with a shower cap. However, there was a lack of a razor.
I prefer bath slippers that offer water absorption and cushioning, as they are more comfortable after long journeys than hard-edged slippers, which can cause blisters on my delicate skin. I spent my day swimming, although the gym is not yet ready for use, and there is no steam room available. There are many dining options, including a BBQ at the poolside, as well as a spa and salon in the Thamrin Batam area, making it very convenient for those who have a few days to experience everything in this young, lively, and vibrant atmosphere.
Excellent
67 évaluations
9.3/10
Prix à partir de
46 €
par nuit
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8.6/10
Très bien
TTravelmarvelThe seaview villa that we booked was a little rundown in the living room furniture and the outdoor settee set was not put out on the 3rd outdoor level for us. The toiletries in the master bedroom were not replenished on the day of arrival but once we informed the Front Desk, action was taken immediately. Response and replies from the Front Desk were good and the buggy service personnel were helpful too. Kudos go to the service personnel at Reception, Tadd's and Tiigo restaurants. The location is not near to Nagoya Hill Mall and Mega Mall but the Hotel provides shuttle service to Mega Mall twice a day and the Grab fees to and fro Nagoya Hill Mall were not too expensive.
TThomas96My friends and I recently stayed at Nagoya Mansion Hotel and Residence, and overall, it was a satisfying experience. The hotel is in a very convenient location, just a short walking distance from Nagoya Hill Mall, making it ideal for shopping and dining.
The room facilities were average but adequate, and the cleanliness was up to standard. Although the absence of a hairdryer in the room was a minor inconvenience, the friendly and professional staff more than made up for it. They were very accommodating, even arranging for us to check in early without any additional charges, which was greatly appreciated.
Overall, it was an enjoyable stay. The hotel’s convenient location and excellent service make it highly recommendable to others. With some improvements to the facilities, it would be perfect!
JJimmycrimpsWe had a great experience at the resort, for its impeccable and attentive staff service and amenities within. There isn’t much excitement within the whole Bintan Resort area, but Natra Bintan offers much for its location beside the Treasure Bay. Nice water theme park to chill in for most part of the day. Jacuzzi within our stay is a bonus. Saturday night BBQ special is wonderful. You can also hop over to the Anmon Resort next door for a different atmosphere with open air, movie screening and live band.
Things are pricey though. Prepare lotsa money to enjoy your time in the Bintan Resort area.
Ddafkneebreakfast was the best thing tbh - please add on breakfast when u book your stay because the restaurants there are really expensive
service was okay, but they only provided 2 drinking water per room per day - and it cost about 5 sgd to purchase a 1.5L water
activities there are pretty pricey as well, but u can rent volleyball/football for free
the beach there is quite stoney, not very advisable to play by the edge of the water because there are a lot of stones which can be quite painful barefooted
room was okay, the ac was good, but water shower pressure quite low, but hot water is good
go to Calypso Floating Bar for a great sunset view! then have dinner at kelong seafood - paid around $80 sgd for 3 dishes for 2 pax (tax there is 10%+11%)
UUtilisateur anonyme”Our stay at Asialink Prasanthi was absolutely fantastic! The rooms were clean, spacious, and beautifully decorated, with comfortable beds and great amenities.
The staff were friendly and accommodating, going above and beyond to ensure we had a wonderful experience.
The hotel's location was perfect, from the distance to major attractions, and the breakfast buffet had a wide variety of delicious options.
We would definitely recommend this hotel to anyone visiting Nagoya Batam
KKyaw SwaWe went on a Saturday and it was fully booked. We didn’t get a King size bed that we reserved. Breakfast the next day was also a bit chaotic, as the hotel struggled to seat guests at the same time. We had to wait outside for a while before we got a table.
The staff were friendly and helpful. The amenities were standard. Rooms were clean and nice.
The construction work in front of the hotel somewhat obstructed our view of the sea, which was 10 minutes away from the hotel. We could see the sea from our sea view room, but the view wasn’t that nice.
Sidenote: Did not enjoy the Kelong seafood restaurant. The food was terrible.
UUtilisateur anonymeLe service était accueillant et hébergé, mais la livraison de nourriture devait être collectée à l'extérieur.
Location intelligente, il est proche de la centrale Mega - l'hôtel offre un service de navette à et depuis la centrale Mega. Cependant, il est >20 minutes de route pour des repas comme 168 & A2 cours de nourriture et d'autres centres comme Grand Batam, Nagoya Hill, qui peuvent être trouvés principalement dans la région de Nagoya.
La chambre était très poussière et n'avait pas une bonne vue (nous voyons un bâtiment qui était encore en construction). Ils ont remplacé les pantalons aussi, mais je n'ai pas utilisé les nouveaux comme je l'ai remarqué un problème entre les pantalons (sans problème, comme je l'ai utilisé juste les pantalons plus anciens)
VVincent GiangI had a great two-night stay at Alltrue. The staff were friendly though not of them can speak English. The location was peaceful, and the room was spacious and clean. Facilities like the spa, gym, and sauna were excellent, and the buffet breakfast had plenty of delicious options. Highly recommended!
SSIMPLEandHAPPYService: 10/10 Extremement poli que nous ayons constamment accès. Une fois que nous avons oublié de leur dire sur notre 15% rabais de nourriture et de boissons, ils nous ont pardonné au lieu de dire qu'ils ont oublié de vérifier.🥹 Nous sommes venus ici pour avoir un court chemin pour notre anniversaire d'un an et le anniversaire de mon mari et ils décorent le lit + Donnez-nous des gâteaus gratuits pour célébrer nos occasions spéciales.😇
Food: 10/10 Nous aimons le restaurant et la nourriture ici par rapport à l'autre resort que nous avons allé. Bien que l'autre resort était encore très bon, le restaurant bintan résidence s'occupe de groupes plus petits et de la vie privée plutôt que de regrouper tous dans le même grand tableau.😊
Facilités : Je dois dire que je suis un peu déçu de leurs installations, car je me sens vraiment fatigué parce qu'il n'y avait presque rien à faire ici :( Je comprends que le bintan de résidence est plus calme que les autres centres et probablement les gens choisissent Leur resort est plus orienté vers le concept de l'environnement naturel, et beaucoup d'activités sont basées sur le temps, la cause naturelle de l'eau de la mer, de telle sorte qu'il ne peut y avoir que des activités d'eau pendant la forte pluie qui est le matin. A environ 11 heures, toutes les activités d'eau sont arrêtées en raison de faibles tempêtes et il n'y a rien à faire, sauf pour nager qui pendant combien de temps nous pouvons nager en un jour? ☹️ Oui, nous pouvons voyager pour des activités mais comme nous sommes déjà à la partie la plus intérieure du pays, voyager peut prendre jusqu'à une heure, ce qui est très lourd aussi.
C'est une bonne idée de la situation, mais je recommande toujours la résidence bintan pour les couples et les familles qui veulent juste un endroit tranquille pour une courte vacance. (P.S. ce resort est vraiment calme car il n'y a pas beaucoup de musique partout, pas même la lobby HAHA).🙊
IInvitéWe recently returned from a five-night holiday in Bintan and stayed at your hotel for the last three nights (nights 3, 4, and 5). While we were happy to secure a room for those dates, we encountered two issues during our stay that we feel should be brought to your attention— in the hope that they can be improved for future guests.
1. Room Consistency & Communication
Due to high demand, the same room type we booked for nights 3 and 4 was no longer available for night 5. As a result, we had to book a different room type for the final night, all paid in advance. When we checked in, we explained to the front desk staff that we would prefer to stay in the same room for all three nights, and we were willing to pay any price difference if necessary. The staff member said they would check and get back to us—but we never heard anything further. Admittedly, we also forgot to follow up. However, we assumed that no news meant we could remain in the same room. The next day at noon, we received a sudden call requesting us to check out immediately, which completely disrupted our day’s plans and led to a rushed and stressful move. We even left some personal items behind in the process. In the future, we would greatly appreciate clearer follow-up from hotel staff—whether or not a room change is possible, please confirm with guests either way rather than leaving the matter unresolved.
2. Villa Room Maintenance
On the last night, we moved to a villa. Unfortunately, during our shower we discovered that the drainage system was severely clogged. Water from the shower area didn’t drain properly, and water even backed up from under the sink and around the toilet. This was not only inconvenient, but honestly quite unpleasant. While your staff did eventually help us resolve the issue, it significantly affected our overall experience and left a negative final impression.
We chose your hotel with high expectations and understand that busy periods can lead to service challenges. But with a bit more proactive communication and better room maintenance, we believe the guest experience can be much improved.
Thank you for taking the time to read our feedback.
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