There is not much space to move around in the room. Bathroom has no shower stall so what you get is a wet and slippery floor if you go in after someone’s used the shower. No wardrobe or closet just a few hangers on a railing . Even though there’s an electric water jug what is provided is paper cups . Meaning you are not able to re-use the cups if you want to make hot drinks again. Very very basic amenities.
we had an excellent pleasant & best hospitality service served by the hotel staff (with a welcoming smile, greetings- feels like home during my check in (a wheelchair being provided to my elderly mom) plus the best room service provided. The room service section (during Ramadan) prepared our food before iftar time although we arrived at the hotel from KL so near to the iftar duration. Besides, during sahur, i wish to give my BEST compliment to “Azim” one of the cafe staff who has an effort to send our requested food for my elderly mother who is sick to the room. This actions shows the high standard quality of customer service shown by the The Grand Renai hotel staffs which i feel they deserved to be given the highest compliment by their customers. Good Job.👍🏻not to mentioned, this hotel are also has the highest cleanliness. Definitely will visit again & to add in my top priority list whenever on my “balik kampung” trip to Kota Bharu.
A cosy budget hotel with basic amenities. Location was perfect for us as it was a short walking distance to the mosque where we had iftar and performed terawih prayers. The room was on the 2nd floor. The staircase was a little steep but manageable. There was a restaurant at the ground floor the the food was tasty.
L'hôtel est situé à proximité de l'aéroport si facile pour ceux qui prennent le vol. Cependant, en termes de propreté, il est assez mauvais parce que le toilette est éclatant, odeur et sale. L'hôtel espère prendre des mesures pour améliorer le service et la qualité.
The rooms were clean, beautifully decorated and very comfortable. The facilities were good. The staff were friendly at all times. The breakfast buffet was delicious, with a variety The hotel's location is perfect, right in the middle of the city. The overall experience was good.
The lobby is beautiful with a coffee machine provided..the bedroom so-so. The comforter got stains. And they forgot to put the soap, shampoo and body gel but quickly settled after we called the receptionist.. no toothbrush was provided shockingly..I think it's essential in a hotel room, don't you think so? Anyway, hopefully there is improvement in the new year.
Recommandez pour toutes les visites à Kota Bahru. La chambre est propre et assez grande par rapport à l'hôtel de la ville. Le personnel est amiable. Parking facile à trouver, plein de parking sous-sol et il est gratuit.
Expérience globale satisfaisante.
Check-in was smooth, and the staff were friendly, which made a great first impression. Our room was on the 8th floor, facing the Kelantan River, and it was quite spacious. However, the hotel is a bit aged, and the old carpet had a slight damp smell when we first entered. Fortunately, after turning on the air conditioning for a while, the smell disappeared. On the bright side, the bathroom and bathtub were clean, which I really appreciated.
One of my favorite things about the room was the huge window—if you're lucky with the weather, you can catch a beautiful sunset over the river. The underground parking was convenient, with plenty of spots near the entrance to the lobby. The hotel is also within walking distance of several tourist attractions like museums and the famous Siti Khadijah Market.
The only real downside was the incredibly slow elevator, which tested my patience a little. Aside from that, everything was fine for a short stay. Would consider staying again if visiting Kota Bharu.
Très bien
280 évaluations
8.5/10
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8.3/10
Très bien
DDelon AngUsed to be my favorite stay in Kota Bharu since 10 years back.
But on my recent visit, I found that it's time to do a refurbishment to the hotel as items are getting old, especially the mattress. I can feel a sunken shape on the bed, and my sleeping experience isn't that acceptable. Overall, this hotel is still a decent selection as it is just right next door to KB Mall.
Hope the management starts looking into this issue before the customer runs away.
JJavierSengRecommandez pour toutes les visites à Kota Bahru. La chambre est propre et assez grande par rapport à l'hôtel de la ville. Le personnel est amiable. Parking facile à trouver, plein de parking sous-sol et il est gratuit.
Expérience globale satisfaisante.
IInvitéThe rooms were clean, beautifully decorated and very comfortable. The facilities were good. The staff were friendly at all times. The breakfast buffet was delicious, with a variety The hotel's location is perfect, right in the middle of the city. The overall experience was good.
HHusmawe had an excellent pleasant & best hospitality service served by the hotel staff (with a welcoming smile, greetings- feels like home during my check in (a wheelchair being provided to my elderly mom) plus the best room service provided. The room service section (during Ramadan) prepared our food before iftar time although we arrived at the hotel from KL so near to the iftar duration. Besides, during sahur, i wish to give my BEST compliment to “Azim” one of the cafe staff who has an effort to send our requested food for my elderly mother who is sick to the room. This actions shows the high standard quality of customer service shown by the The Grand Renai hotel staffs which i feel they deserved to be given the highest compliment by their customers. Good Job.👍🏻not to mentioned, this hotel are also has the highest cleanliness. Definitely will visit again & to add in my top priority list whenever on my “balik kampung” trip to Kota Bharu.
LLTB motion alarmPas de service de portage de bagages, obligé de faire du self-service. Le travailleur du comptoir (Hafiz) n'était pas d'humeur. Aucun contact visuel, était occupé avec ses affaires pendant 2 minutes avant de nous servir. La chambre était correcte, propre et soignée. Il y avait un traversin fourni en bonus. Les toilettes et le lavabo n'étaient pas dissimulés. Dans l'ensemble, l'hôtel est neuf. Le stationnement est gratuit.
UUtilisateur anonymeCheck-in was smooth, and the staff were friendly, which made a great first impression. Our room was on the 8th floor, facing the Kelantan River, and it was quite spacious. However, the hotel is a bit aged, and the old carpet had a slight damp smell when we first entered. Fortunately, after turning on the air conditioning for a while, the smell disappeared. On the bright side, the bathroom and bathtub were clean, which I really appreciated.
One of my favorite things about the room was the huge window—if you're lucky with the weather, you can catch a beautiful sunset over the river. The underground parking was convenient, with plenty of spots near the entrance to the lobby. The hotel is also within walking distance of several tourist attractions like museums and the famous Siti Khadijah Market.
The only real downside was the incredibly slow elevator, which tested my patience a little. Aside from that, everything was fine for a short stay. Would consider staying again if visiting Kota Bharu.
SShariah1. Chambre spacieuse ✅
2. Propreté des chambres ✅
3. Grande piscine ✅
4. Propreté de la piscine ❌
5. Le petit-déjeuner n'offre pas beaucoup d'options ❌
6. La nourriture n'est pas savoureuse ❌
7. Des muffins sucrés sont également servis ❌
8. Le sentiment que le paiement ne vaut pas la peine 😔
9. La chambre d'à côté fait du bruit jusque tard dans la nuit. Beaucoup de gens rentrent dans une seule pièce.
YYusri amriOur stay at this curve glass room,the space is big enough to accommodate me & my family.location wise-not so far from KB & walking distance to wakaf che yeh
ZZubairi AswadRecepionist: good communication, very kind, the guard also good.
Entrance: Mesmerizing, beautiful, a lot of mural that you can take pictures (which i forgot to snap), comfy seat at waiting and leisure corner infront of reception counter.
Room: Clean, spacious, very comfy pillow, full of lights, have iron clothes and iron board.
Bathroom: shower room bit small, toilet head host need to change, there is a cockroach at shower curtain 🫠.
Parking: Lots of parking.
TTanDebraLa porte de la salle de bain partagée ne peut être fermée et peut être invadée par le locataire d'une autre salle de bain qui utilise la même salle de bain. L'hôtel est très bien situé, mais il est très bien situé. L'hôtel est très bien situé, mais il est très bon, et il est très bon, et il est très bon, et il est très bon, et il est très bon, et il est très bon. C'est toujours ma première option de rester à Kubang Kerian. Mais après cette expérience, je ne reviendrai jamais ici.
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