This location is conveniently located right off the interstate. The room is about what you would expect for a budget hotel except it is in need of serious upgrades. There was a huge hole in the wall of our room and numerous things needed to be fixed and repaired (cosmetic). The bed was clean and comfortable except for the pillows which were too bulky to sleep on. I used a towel for a pillow. Also there was a very loud vehicle running outside (sounded like a generator) until midnight. Not that this is the hotel’s fault but just shows the type of clientele. There weren’t very many vehicles there when we stayed. There are 3 other hotels in the same area (Wyngate, Comfort Inn, and one other that I can’t remember.)
Nice hotel in a great location. The mattresses could be softer and also when the hvac unit clicked on it was noises. This tells me that this is an older facility and may be due for a renovation. Overall I’d still give it a great rating
The shuttle driver to the airport was the highlight of this stay, which, as a Sheraton, should not be the expectation. The desk staff were pleasant enough, but when leaving the lobby to cross the driveway to the second building where the room was located, we saw the most ridiculous situation I have ever encountered at a hotel or even MOTEL. The entry was a split level, ten or so steps up or down without any ramp or elevator. Seeing as the clerk saw we were traveling internationally and had three massive and heavy suitcases, placement in that location was inconvenient at best. If I had not had my son present, there is no way that I could have lifted the luggage to arrive at the room. This does not even take into account someone with mobility concerns.
The restaurant staff were courteous enough, but prices were insanely elevated. Vending machines were scarce and had different offerings in the main building and the satellite building. For example, my building had empty snack machines and the main building had soda machines and ice machines with no prices noted, and when a card was used, the soda was 4.00.
All in all, would NOT recommend whatsoever. The poorest Sheraton I have ever stayed at. Unfortunately, I had told my family that Sheraton was considered a good hotel chain. No longer true if this is a representation.
Sewage leaking in the parking garage with caution tape all around was just icing on the cake.
Le prix de l'hôtel est très élevé pour la cérémonie de diplôme de son fils. 1500 yuan par nuit, il a séjourné deux nuits. L'environnement extérieur est bon, la chambre est généralement sans service, la nuit est pratiquement sans service. Le Wi-Fi n'est pas très utile, la réunion d'ouverture de la séance d'information, l'effet est très mauvais. Le petit déjeuner contient des œufs à coucher, des bacons, du pain, des fruits
Grand hôtel, confortable, calme. L'environnement est particulièrement bon.
La chambre a des problèmes avec un peu de temps, communique avec Trip.com et résout facilement.
Le petit déjeuner est œuf, pain, café, et viande de vache, très bien.
Très bien
109 évaluations
8.8/10
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93 €
par nuit
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8.6/10
Très bien
BBing19I am glad I didn’t pay full price ($350/night) for this. Great location and everything looks nice from the outside and the lobby. The room is decent from the looks but once you stay in there, you will realized nothing is working properly.
The AC/Heater was not working, the control for the AC/Heater doesn’t work so the AC was blasting cold air all night on NYE!!! So we were both freezing and it was 2am!
The TV only have 5 channels and 2 are the same as the other 2, so in reality only 3 channels. The TV quality is also very outdated. Feel like we were watching TV from the 80s/90s when it was the actual 2024 NYE concerts. And on the 5th channel, it is just showing how DirectTV subscription is expired, like what?
The Wifi in the room is not free unless you are a Bonvoy member.
There was less than a quarter roll of toilet paper on the Tp dispenser and they also didn’t provide a second roll. The body wash pump was empty and the shampoo ran out.
The bottom side of the toilet seat looks very filthy as if they haven’t clean that part of the toilet seat in a while. The floor of the bathroom was also very dirty.
We usually check if we can ask for a late check-out the night before, but we called the front desk with no answers. When they finally answered, they said we have to call back at 7am to let us know. Ehh Hello? The whole point of getting a late check out is so we can sleep in? So I had to set an alarm to call back at 7am to get a 1pm check out. It was a bit annoying.
This was a big disappointment for me because this was supposed to be a nice hotel from Marriott as the Autograph Collection. Especially for $350 a night in the middle of Old Town Alexandria, I had expected better quality.
Not to mention the chaos during check-in. Seems like there were only 4 workers there for HUNDReDs of customer. People were angry about being stuck in the parking garage and no one can help them and they gave a lady a room that currently already have someone checked-in. Apparently the lady opened the door when the guy was showering in the room. What a chaos!
IInvitéIls ont été très bien accueillis (à midi, mais ils ont gardé ma chambre. J'ai appelé pour leur dire que je volerais tard. J'ai assisté à la formation de mon fils mais son check-out a duré longtemps - probablement parce que leur NCO les a manqués et ne voulait pas qu'ils quittent ....so Je suis fini le check-out de l'hôtel beaucoup plus tard que l'heure de check-out standard (11am - J'ai vu le check-out juste après 1pm) - mais parce qu'il était lié à la USCG - ils ont renoncé à la taxe tardive - qui a été très appréciée.
La chambre est très confortable et très confortable. Le chemin de l'ascenseur a une machine qui a fourni des aliments et des sodas junk - mais vous avez besoin de liquide physique pour les utiliser. La chambre était propre - pas de odeur étrange et très grande et spacieuse avec une salle de réception (soffie et télévision) pot à eau chaude pour le thé à café, etc. La salle de bains était bien stockée avec des serviettes, mais le lavabo était étrangement situé près du bassin de la salle de bains au lieu de la douche - ce qui était étrange. Le savon à main était bon et de taille (util pour laver le corps, vu la position fixe du corps laver à côté du baignoire). La chambre était très chaude et très confortable, et il était très chaud et très chaud, puisqu'il était froid et hiver et humide à l'extérieur.
La plupart des personnes ont été accueillies dans le centre de l'hôtel, et les personnes ont été accueillies dans le centre de l'hôtel.
AAimilidouJ'aime cet hôtel, l'aéroport a un transbordeur de retour, le conducteur est très ami. Il est à neuf minutes de marche de la station de métro Crystal City. Si vous ne conduisez pas, il est très pratique de voyager, aller au musée pour prendre le métro très rapidement. La chambre est assez grande, il y a aussi une petite vague de micro-ondes, à côté de McDanld et CVS.
JJamesChaque année, je vais à Richmond pour séjourner dans cet hôtel, la chambre est grande et le lit est super grand. Très confortable. L'hôtel propose un petit-déjeuner buffet, qui n'est pas une variété d'instructions, mais c'est toujours possible.
IInvitéIn pics and in person the modern fresh room style is appealing though the functionality is sub-par. An example: one night table was a solid piece, no drawer or shelf with the top diameter much smaller than my laptop. Typically, a phone (use as an alarm), a bottle of water and an iPad , e-reader or book/magazine would be on a nightstand. Whoops, no room for all that and the slick surface made me nervous to leave my iPad on it. The open closet is fine, especially for me as I don't hang or put clothes in a drawer, but the only space available that wasn't in the bathroom is directly below where one would hang their clothes and right above the fridge. This could make it a perfect spot for a soft sided cooler, but this relatively small space (didn't measure, maybe 14”x20” with Keurig-style coffee maker already on it) is where one might set snacks, extra sodas, the cereal one brings because they like to eat the same thing every day and need a spot to set their cereal bowl while grabbing milk out of fridge right below. Not sure about you, but I'm not terribly comfortable putting food & dishes in the bathroom. Unfortunately, that is where my coffee maker needed to go (if I'm remembering correctly) the outlets where not accessible so Mr. Nespresso did need to go in the bathroom.
Bathroom shower had some mold around the caulk area, otherwise serviceable. Not a horrible room overall, but not as nice as other similarly priced nearby chains so I'll stick to those.
IInvitéThe shuttle driver to the airport was the highlight of this stay, which, as a Sheraton, should not be the expectation. The desk staff were pleasant enough, but when leaving the lobby to cross the driveway to the second building where the room was located, we saw the most ridiculous situation I have ever encountered at a hotel or even MOTEL. The entry was a split level, ten or so steps up or down without any ramp or elevator. Seeing as the clerk saw we were traveling internationally and had three massive and heavy suitcases, placement in that location was inconvenient at best. If I had not had my son present, there is no way that I could have lifted the luggage to arrive at the room. This does not even take into account someone with mobility concerns.
The restaurant staff were courteous enough, but prices were insanely elevated. Vending machines were scarce and had different offerings in the main building and the satellite building. For example, my building had empty snack machines and the main building had soda machines and ice machines with no prices noted, and when a card was used, the soda was 4.00.
All in all, would NOT recommend whatsoever. The poorest Sheraton I have ever stayed at. Unfortunately, I had told my family that Sheraton was considered a good hotel chain. No longer true if this is a representation.
Sewage leaking in the parking garage with caution tape all around was just icing on the cake.
IInvitéPas mal, il y a des supermarchés à proximité et de nombreux restaurants où l'on peut simplement manger. Un peu plus loin, des taxis sont obligatoires pour entrer et sortir de la ville.
IInvitéSuper friendly staff. Adjacent restaurant/bar for delicious dinner and nutritious breakfast. Grounds were beautiful and pool was clean. Couldn’t ask for anything more. 5 big stars.
BBE ABROADABLE - Nat the ExpatBE AWARE: they told me at checkout yesterday that I’d get my $50 deposit back by the evening. Then they said in 3 days. Now they’re saying in 5 days. Still showing that I was charged on my credit card app… So we’ll see if I get that back!
About our stay: If you’re brave and on a budget, you’ll be fine here. But if you’re big on cleanliness and safety then skip this location.
Random crap on the carpet. Shower handles leak all over the floor, and there’s rust all over the ceiling and stuff shoved into gaps to prevent leaks.
The door isn’t secure at all, and the latch chain could just be ripped off if someone pushed hard on the door.
Blood stains (or at least what appeared to be) on the curtain, which also had a massive rip in it.
PROS: no bedbugs and we definitely felt safe there. If in a pinch, we’d stay again because it was cheap (IF I GET MY DEPOSIT BACK, that is. Otherwise it’s not cheap) People at the hotel were friendly, I just hope they’re not lying about giving my deposit back 😂
Breakfast was cereals, breads, gravy, eggs and sausage, and a waffle maker. Nothing seemed fresh, we didn’t really eat much.
Again, if you want cheap, it’s safe enough and does the job. If you want a refreshing stay, look elsewhere.
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