C'est un hôtel quasi trois étoiles très général, sauf pour l'ancien, il est arriéré. Fondamentalement, il n'y a rien de spécial ne vivra pas à nouveau. Pour ce qui est du petit-déjeuner... sauf le petit pain carré qui est très doux et frais... je ne trouve rien qui me donne envie de me lever et de manger le lendemain.
Hôtel à proximité de City Centre,Liverpool79.6 % des visiteurs choisissent cette zone
DDelboy2024.02.01
Pour moi, c'était un excellent rapport qualité/prix pour séjourner un jour de match. La chambre était immense et j'aime le vieux look traditionnel des chambres avec une immense salle de bain et un plateau thé/café substantiel. Il se trouve en plein centre-ville et même si je n'ai pas pu m'enregistrer plus tôt, ils ont pu entreposer mes bagages en toute sécurité pendant que je me promenais dans la grande ville.
Hôtel à proximité de City Centre,Liverpool79.6 % des visiteurs choisissent cette zone
IInvité2024.07.22
Ce séjour était un peu décevant, bien que la salle et le salon exécutif étaient de bonne valeur, la salle coulait chaud et air con ne fonctionnait pas et la salle n'avait pas d'eau à partir de 11h - 4h. C'est inacceptable lorsque le temps est si chaud que l'on ne peut pas prendre une douche la nuit.
L' hôtel a accepté de rembourser 25% du coût mais ce n' est pas vraiment assez bon .
On nous a dit qu' ils ne feront plus le bon de parking Hilton Q à moins que le parking ne soit pré-réservé en ligne .
Wow what a find! Really cool hotel. Bedrooms were huge and well appointed. Bar and restaurant were really good, great service from Staff and really lovely breakfast available. Hotel was a rum warehouse previously and the concierge (Michael/martin .. sorry I can’t remember his name) went out of his way to tell us about the hotel and its famous staircase and about the history of the area. I’d wholeheartedly recommend. Finishing touch was very reasonably priced on site parking.
Has an amazing stay at this hotel , food was amazing and singer was great last night. I’m a support worker , staff went the extra mile to look after the gent I brought away. We will defo be returning
Hôtel à proximité de City Centre,Liverpool79.6 % des visiteurs choisissent cette zone
IInvité2025.07.25
Pleasant Stay with a Few Shortcomings
My stay at the hotel it had its pros and cons. On the positive side, the staff were incredibly friendly and welcoming, which made my experience more enjoyable. Additionally, the complimentary breakfast was outstanding and a great way to start the day.
However, I encountered a couple of issues during my stay. While the room appeared clean overall, the linen had an unpleasant smell, which was off-putting. Furthermore, some areas seemed to be neglected in terms of cleanliness.
Despite these issues, the hotel has potential, and I believe addressing these concerns would significantly improve the guest experience. I would give my stay a rating of 3 to 4 stars, as the friendly staff and delicious breakfast were notable highlights.
Hôtel à proximité de City Centre,Liverpool79.6 % des visiteurs choisissent cette zone
TTraveling9992025.08.24
Had a wonderful stay Pullman again! The breakfast was great and the rooms were clean. The location is great to explore most of the attractions by the dock.
Hôtel à proximité de City Centre,Liverpool79.6 % des visiteurs choisissent cette zone
IInvité2025.10.31
Fabulous hotel only a 2 minute walking distance from lime street station, perfectly located near to the theater and in walking distance from some great restaurants and bars. Clean, comfy rooms with friendly staff. The liner will be my go to budget friendly hotel when visiting Liverpool from now on.
Lovely place to visit, central to everything. We requested a room overlooking the lake which we got, and the room was very quiet. No noise for above thankfully. Only downside was the window wouldn’t open and the pillow were too soft (I sound like Goldilocks!). Brekki was lovely, lots of choice. Would defo come again (that was our 2nd visit).
Excellent
99 évaluations
9.1/10
Prix à partir de
2 323 THB
par nuit
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JJay-PeeMy Two-Night Stay at Phoenix Hotel Liverpool: Central City Experience
Just wrapped up a fantastic two-night stay at Phoenix Hotel Liverpool and wanted to share my thoughts! At £126.90 plus a small £4.80 property fee, it offered excellent value for a city center experience.
The location at 46-48 Foley Street puts you right in the heart of Liverpool, which was perfect for my mini-break. Being centrally located meant I could easily walk to major attractions, restaurants, and shopping areas without relying on transportation. The vibrant city atmosphere was right on my doorstep!
I stayed from **Thursday, August 7 to Saturday, August 9, 2025** — a perfect two-night city escape. Check-in after 3 PM was smooth and welcoming, and the 11 AM check-out time was standard and convenient. The staff were helpful and made me feel right at home from the moment I arrived.
The hotel itself (which I could see in the booking thumbnail) had a classic Liverpool charm about it. My room was clean, comfortable, and had all the essentials I needed for a pleasant stay. While not ultra-luxurious, it was well-maintained and provided a cozy base for exploring the city.
What I appreciated was the **transparent pricing** — I knew exactly what I was paying upfront (£126.90) and what I'd need to pay at the property (just £4.80). The Trip.com booking process was straightforward, and having their price match and stay guarantee gave me extra confidence in my booking.
The app's ”Message Property” and ”Call Property” features came in handy when I needed some local recommendations. The ”Manage Booking” function made it easy to keep all my travel details organized in one place.
Is it a five-star luxury hotel? No, but it doesn't claim to be. Phoenix Hotel Liverpool delivers exactly what it promises: a comfortable, well-located place to stay at a reasonable price point that lets you experience the best of Liverpool without breaking the bank.
**Would I recommend it?** Absolutely! If you're looking for a centrally located hotel in Liverpool with good amenities and friendly service, this place ticks all the boxes. Perfect for weekend city breaks, concert-goers, or anyone wanting to soak up Liverpool's vibrant atmosphere.
AAbishaÀ l'arrivée, le récepteur était agréable. Pas de problème m'a conduit à ma chambre. Cependant, une fois dans la chambre, quand il essayait d'ouvrir la fenêtre, le manche supérieur s'est éteint dans ma main. L'eau froide pour le baignoire n'était pas en service, donc j'ai dû utiliser une douche pour l'eau froide. Il y avait aussi des tincelles dans la couille. La télévision n'avait pas de service, et bien que j'ai informé le récepteur, rien n'a été fait. Il m'a été conseillé de le informer.
En général, pour un séjour de nuit, ça va, mais je ne resterai plus ici.
KKennedy83Firstly the bad points-
*The Carpark was full of old furniture from the hotel and empty beer barrier preventing you getting parked,
*The hotel has turned into more of a party venue hotel rather than the beautiful hotel it was when I last came with my daughter 2018.
*tap in the kitchen area in our room only let out hot water and unfortunately the room stunk of what I could only describe as a sewerage smell? Whether the drains needed maintenance I’m not sure but I I just sprayed some deodorant around to help make it not smell quite as bad because I was so tired I didnt want to have to swap rooms.
*There was also no phone to call reception which I found strange and the remote for the tv was missing the back of it.
I put all this bad points down to the fact that when I previously came it was owned by someone who really cared about the maintenance and reputation of the hotel but now I’ve found it’s since been sold it seems the new owner isn’t as bothered and all what the shankley represented before eg, maintenance, luxury, football themed has kind of turned more into a tacky themed hotel and doesn’t feel classy anymore. I’d probably not stay here again as it’s not the same as it was and just the whole feel of hand hotel is different. It’s not the best if you have come with kids as there’s lots of drunken guests in the hotel and it’s noisey but thank goodness it’s a large hotel as you don’t hear the noise from downstairs. We were on level 3.
Our room was lovely and big with a large double bed and 2 twins pushed together, a kitchen area with tea bags and coffee (no biscuits but that didn’t bother us as we had snacks with us
The upsides were-
*Staff were pleasant,
*breakfast was amazing with everything you could possibly as for,
*hotel was mainly quiet on the 3rd floor, room was on the whole clean and had a hair dryer, iron and ironing board with a safe.
* . The bathroom was lovely especially the bath as it was a jacuzzi with a waterfall shower. Everything was clean from what I could see.
DDelboyPour moi, c'était un excellent rapport qualité/prix pour séjourner un jour de match. La chambre était immense et j'aime le vieux look traditionnel des chambres avec une immense salle de bain et un plateau thé/café substantiel. Il se trouve en plein centre-ville et même si je n'ai pas pu m'enregistrer plus tôt, ils ont pu entreposer mes bagages en toute sécurité pendant que je me promenais dans la grande ville.
IInvitéPleasant Stay with a Few Shortcomings
My stay at the hotel it had its pros and cons. On the positive side, the staff were incredibly friendly and welcoming, which made my experience more enjoyable. Additionally, the complimentary breakfast was outstanding and a great way to start the day.
However, I encountered a couple of issues during my stay. While the room appeared clean overall, the linen had an unpleasant smell, which was off-putting. Furthermore, some areas seemed to be neglected in terms of cleanliness.
Despite these issues, the hotel has potential, and I believe addressing these concerns would significantly improve the guest experience. I would give my stay a rating of 3 to 4 stars, as the friendly staff and delicious breakfast were notable highlights.
IInvitéWe booked Standard room and very nice. It was spacious, newly renovated and bathroom was large. The reception is inside a bar and had hard time to see from outside. Maybe can improve to add some direction from outside. Overall, room was good. I got about 99 euros for saturday night. Price might change depending on date.
IInvitéWe stayed here the night before creamfeilds I will start with the good points .. Staff 10/10 so helpful and very good customer services skills.. cleanliness was top notch, the breakfast was plentiful, the mattress in the bed room was actually one of the most comfortable hotel mattresses I have stayed on and I was thinking we would get a lovely nights rest before our festival but on to the bad points. we had the worst nights sleep of our lives our room was facing the road. Now this road is busy throughout the whole of the night. It is non stop, you can hear every car, every lorry, every motor bike, every horn every engine zooming past all throughout the whole night ! We barely slept a wink !! We was shattered the next day. We told the staff the manager said to go through the app we booked on and we can get 20% back as they would of gave us a free breakfast for our trouble but we had already bought one . The manager and receptionist were so lovely. They do know this is an issue and have been trying to get something implemented from the company to resolve this issue as it’s not just us who have complained about this .. and unfortunately I would not stay here again until the issue is resolved and they got the triple glazing windows to reduce noise otherwise I would much rather book another hotel without the noise issues so I could get a good nights rest ..
IInvitéPerfect, had a lovely stay here. Great location for where I needed to be , the staff were very helpful and friendly.the room was big and spacious, spotlessly clean. There was room service if needed.
Food in the restaurant was amazing great choice of drinks at the bar and a lovely court yard to sit out in.
Highly recommend a stay here.
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