Hôtels avec Piscine à Yorkshire de l'Est, Royaume-Uni

Le personnel de l'hôtel était très beau et la situation était bonne. Il n'était pas vraiment le prix, pauvre lit bon marché, les sols désordres, je n'oserais pas mettre mes vêtements dans le réservoir, vraiment lavage et manque de savon et d'autres équipements. J'ai séjourné là une nuit qui était ok, mais je pense certainement à un autre endroit la prochaine fois.

La chambre était propre et la vue était belle de la chambre. La douche était terrible! Luke chaud à la température la plus chaude et le gel quand vous avez tourné la température autrement. Nous avons commandé de la nourriture du code Qr pour le service de la chambre parce que ma fille ne se sentait pas très bien, mais attendait plus d'une heure et elle n'est jamais venue. J'ai descendu à la réception et parlé à la dame qui était très excusée et expliqué que l'application ne fonctionne jamais, si c'est le cas, peut-être que l'hôtel devrait supprimer les codes de la chambre et remplacer par un menu de service traditionnel de la chambre! La dame à la réception a fait tout ce qu'elle pouvait pour corriger le problème et semblait être utilisée pour ce qui se passe. Malheureusement, parce que j'ai dû attendre si longtemps pour le service de la chambre ( juste pour être un snack) j'ai manqué d'utiliser les installations, donc je ne peux pas vraiment commenter, mais ils ont l'air bien . Le petit déjeuner était fantastique que je dois dire, bien cuit et beaucoup de choix, servir à vous-même que j'ai aimé.

Hotel is amazing including the rooms, check in, staff, recognition of Hilton honours and breakfast. Unfortunately this stay was negative as we were on floor 3 below the Lexington which had a DJ/ disco until 1am. The issue was resolved and we will be making further bookings. We rang reception at 10:30 to ask when the disco/ DJ in the Lexington would end. We were told 11:45 and we said there was a constant thudding as we were on floor 3 but it would be manageable for an hour as we could still get to sleep at a reasonable time. The receptionist told us she had been up once to talk to the DJ about turning the volume down. The receptionist said she would be going up again and that these issues happen. The room was shaking and rattling due to the thudding. We rang down again at 11:55 to be told that the information we previously got was incorrect and that the DJ would be on until 1am. The person on reception asked who gave us the information but we didn’t have a name, we just knew that at 10:30 when we rang down, we got told 11:45. We asked for a room on a lower floor and we were told that this could not be authorised by the member of staff on the phone, it had to be authorised by the manager. If we had been told the correct information at 10:30 when we called reception, we would have requested a move then to a lower floor and saved the hours of not being able to sleep and the stress due to this. We received another call at 12:16 from reception saying they were going to go up and ask the music to be turned down. We did acknowledge that there are limits to what the staff can do and that it is not their fault. Our two previous stays at this hotel were amazing and even now, we can’t fault the room, check in service, acknowledgment of Hilton honours or breakfast. All of these areas are perfect and could not be improved upon. Staff are friendly and attentive and they are a credit to the hotel. But to pay for a hotel room and have noise stopping you from sleeping until 1am isn’t good enough. We spoke to manager, Andy, about our experience and he was really good and we came to a resolution that we are happy with. Due to how this was resolved, we will be making future bookings at this hotel as we travel to Hull regularly and we don’t want one negative stay to outweigh the positive ones.

La chambre était grande, avec un canapé, un bureau et une chaise, plein d'espace de garde-robe, un grand lit, assez propre et surveillant la marine. Mais, il est en grande nécessité d'une rénovation complète. Nous avons remarqué des choses. La salle de bain n'était pas bonne, une douche de vieille mode qui était difficile à utiliser parce que les contrôles étaient très rigides. La chambre était très antique et il y avait un système de chauffage et de climatisation qui fonctionnait, mais qui était très bruyant. Le siège du bureau était une honte, une pelle de brevet qui avait sorti dans de nombreux endroits. Il est très bon pour la marine et tous les restaurants, mais jusqu'à ce qu'ils fassent quelque chose sur les chambres, non, probablement pas.

Food was nice. Seemed slightly pricey on the menu but we were fortunate to have 20% off because we booked our stay directly with them. Staff were very friendly. Jay who served us was very attentive and friendly. Subtle in his approach and not overwhelming. Genuine guy.

Stayed at this hotel while attending a function.a long way out of hull on a business park. No facilities around the area. Although the hotel was clean and the staff were friendly and helpful if has a lot of facilities like Starbucks, restaurant etc. They let themselves down with the food they provided on two evening. The vegetables were luke warm and very undercooked the desert was bland overall very disappointing The function meal was.not much better very bland and tasteless a real disappointment to everyone. I am sure the Organisers were very embarrassed. I would stay there again but would not eat there.

Disgusting! Initially told check in is 2-9pm. We had a day out with family who were staying elsewhere, had planned to all return here for dinner. Receive a phone call at 5pm to say they were closing as Monday is their only day off. I said ok, but how did i check in? Was told to call a number on arrival. Arrived at 6:30pm, went to the pool as was the only thing we could see open. Asked if we could swim, he said yes, no problem, open until 9pm. Called a number to be let in to our room. Was taken to our room and unsurprisingly he handed the keys before quickly disappearing. The room was awful. Tired, dirty, the temperatures of a sauna and my daughter refused to use the bathroom due to how dirty it was. There were no curtains to block light from the window opposite the bed, and the door struggled to close. Stayed there 2 minutes and went back to the pool. A different staff member this time who said that we couldn’t swim as after 5pm you need to be 16, my daughter is 13, the pool was empty and there was just absolutely no need for this. He said she can swim in the morning, then he grabbed a timetable and said “oh no, actually, we have a booking, so you cant swim on your stay” We went back to our family who were staying elsewhere, desperately trying to find me and my daughter somewhere else to stay, but we couldn’t find anywhere available. This left us no choice but to return to the hotel to collect our belongings and drive long into the night to return home. We just couldn’t stay in this room. We arrived home at 2am, our family now enjoying a day together with us unable to be involved. Incredibly disappointed.

hôtel bon avec un personnel amiable. Lisante emplacement pacifique. Les chambres sont limitées à moins que vous ne payez plus ce qui est honteux. Le petit déjeuner a également des frais supplémentaires pour certains aliments.

Le personnel de l'hôtel était très beau et la situation était bonne. Il n'était pas vraiment le prix, pauvre lit bon marché, les sols désordres, je n'oserais pas mettre mes vêtements dans le réservoir, vraiment lavage et manque de savon et d'autres équipements. J'ai séjourné là une nuit qui était ok, mais je pense certainement à un autre endroit la prochaine fois.

Hotel is amazing including the rooms, check in, staff, recognition of Hilton honours and breakfast. Unfortunately this stay was negative as we were on floor 3 below the Lexington which had a DJ/ disco until 1am. The issue was resolved and we will be making further bookings. We rang reception at 10:30 to ask when the disco/ DJ in the Lexington would end. We were told 11:45 and we said there was a constant thudding as we were on floor 3 but it would be manageable for an hour as we could still get to sleep at a reasonable time. The receptionist told us she had been up once to talk to the DJ about turning the volume down. The receptionist said she would be going up again and that these issues happen. The room was shaking and rattling due to the thudding. We rang down again at 11:55 to be told that the information we previously got was incorrect and that the DJ would be on until 1am. The person on reception asked who gave us the information but we didn’t have a name, we just knew that at 10:30 when we rang down, we got told 11:45. We asked for a room on a lower floor and we were told that this could not be authorised by the member of staff on the phone, it had to be authorised by the manager. If we had been told the correct information at 10:30 when we called reception, we would have requested a move then to a lower floor and saved the hours of not being able to sleep and the stress due to this. We received another call at 12:16 from reception saying they were going to go up and ask the music to be turned down. We did acknowledge that there are limits to what the staff can do and that it is not their fault. Our two previous stays at this hotel were amazing and even now, we can’t fault the room, check in service, acknowledgment of Hilton honours or breakfast. All of these areas are perfect and could not be improved upon. Staff are friendly and attentive and they are a credit to the hotel. But to pay for a hotel room and have noise stopping you from sleeping until 1am isn’t good enough. We spoke to manager, Andy, about our experience and he was really good and we came to a resolution that we are happy with. Due to how this was resolved, we will be making future bookings at this hotel as we travel to Hull regularly and we don’t want one negative stay to outweigh the positive ones.

La chambre était propre et la vue était belle de la chambre. La douche était terrible! Luke chaud à la température la plus chaude et le gel quand vous avez tourné la température autrement. Nous avons commandé de la nourriture du code Qr pour le service de la chambre parce que ma fille ne se sentait pas très bien, mais attendait plus d'une heure et elle n'est jamais venue. J'ai descendu à la réception et parlé à la dame qui était très excusée et expliqué que l'application ne fonctionne jamais, si c'est le cas, peut-être que l'hôtel devrait supprimer les codes de la chambre et remplacer par un menu de service traditionnel de la chambre! La dame à la réception a fait tout ce qu'elle pouvait pour corriger le problème et semblait être utilisée pour ce qui se passe. Malheureusement, parce que j'ai dû attendre si longtemps pour le service de la chambre ( juste pour être un snack) j'ai manqué d'utiliser les installations, donc je ne peux pas vraiment commenter, mais ils ont l'air bien . Le petit déjeuner était fantastique que je dois dire, bien cuit et beaucoup de choix, servir à vous-même que j'ai aimé.

La chambre était grande, avec un canapé, un bureau et une chaise, plein d'espace de garde-robe, un grand lit, assez propre et surveillant la marine. Mais, il est en grande nécessité d'une rénovation complète. Nous avons remarqué des choses. La salle de bain n'était pas bonne, une douche de vieille mode qui était difficile à utiliser parce que les contrôles étaient très rigides. La chambre était très antique et il y avait un système de chauffage et de climatisation qui fonctionnait, mais qui était très bruyant. Le siège du bureau était une honte, une pelle de brevet qui avait sorti dans de nombreux endroits. Il est très bon pour la marine et tous les restaurants, mais jusqu'à ce qu'ils fassent quelque chose sur les chambres, non, probablement pas.

Stayed at this hotel while attending a function.a long way out of hull on a business park. No facilities around the area. Although the hotel was clean and the staff were friendly and helpful if has a lot of facilities like Starbucks, restaurant etc. They let themselves down with the food they provided on two evening. The vegetables were luke warm and very undercooked the desert was bland overall very disappointing The function meal was.not much better very bland and tasteless a real disappointment to everyone. I am sure the Organisers were very embarrassed. I would stay there again but would not eat there.

Food was nice. Seemed slightly pricey on the menu but we were fortunate to have 20% off because we booked our stay directly with them. Staff were very friendly. Jay who served us was very attentive and friendly. Subtle in his approach and not overwhelming. Genuine guy.

hôtel bon avec un personnel amiable. Lisante emplacement pacifique. Les chambres sont limitées à moins que vous ne payez plus ce qui est honteux. Le petit déjeuner a également des frais supplémentaires pour certains aliments.