Publiée le23 avr. 2026
Invité
Wasn’t a very pleasant stay. On the first day we felt like a scam. We booked the room with an open window door but when we checked in, they gave us an accessible room next to the lift. Nothing looked like the picture on trip.com nor on Mercure website. The accessible bathroom design was also a huge miss. We tried to talk to front desk but they said that’s the last room they have and there were twin beds in the room, so that’s the correct room. They in the end asked us to request for room change the next day if we don’t ‘like’ it.
We waited the manager until late morning next day and explained the issue which was more than a room change request. The manager admitted there are only a few rooms that actually look like the picture on their website. They finally gave us the room that we actually booked after a long argument, and compensated us on the first night issue.
Beware of what you booked. They mixed a lot of different rooms into one room category and charge the same price point.
The room amenities were basic also.
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Prix par nuit à partir de :1 840 818 IDR
Publiée le17 juin 2026
InvitéWonderful staff, but the hotel is a compromise
The staff here are genuinely lovely — warm, attentive, and always willing to help. That's the highlight of the stay, and it deserves real credit. But the hotel itself is a compromise.
The main draw is the outdoor pool, which is excellent — and honestly, there's nothing of this quality anywhere else in the city. The problem is everything around it. The hotel sits far from the historic center, so you're dependent on taxis to get anywhere worth seeing. The views from the rooms look out onto old Soviet-era buildings with little charm, and there's a layer of dust over everything.
The pool is where the real frustrations begin. It's open to non-guests for a fee, which means it's frequently overcrowded — especially on weekends, when there's often simply no space. Many of the local visitors behave with little regard for others: jumping in, shouting, treating it like a public party rather than a hotel pool. Some show up and drink heavily. During our stay there was a man who was completely, falling-down drunk — he stumbled and nearly cracked his head open several times. The staff had no idea how to handle it. They let him lie around, swim, even dance, while children of paying guests were right there in the water nearby. For a spa team, this is real unprofessionalism — there was no intervention, no sense of safety, no management of the situation at all.
On top of that, Sundays are women-only days, with men not allowed in at all. I understand the intent, but if you've traveled here and paid specifically for the pool, that's a significant loss - because without the pool, the hotel is honestly rather grim and uninteresting.
In short: the people who work here are kind, and the pool is the best in town. But the location, the surroundings, the overcrowding, and especially the spa staff's inability to maintain a safe, professional environment make this a place you choose despite its flaws, not because of them.
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Prix par nuit à partir de :1 082 834 IDR
Publiée le6 mai 2025|Chambre simple de luxe
WenrounijujiejieInstallations: les installations sont un peu vieilles, mais parce qu'elles sont des hôtels locaux, il est compréhensible. La porte peut être garée et garée gratuitement.
Santé: l'assainissement est toujours très bon, la nettoyage est très propre et propre, et la chambre est très lumineuse
Environnement: il est pratique de aller où que vous soyez, vous pouvez marcher à tous les points d'attraction
Service: Le service est très bon, le petit déjeuner n'est pas très type, mais le goût est bon.
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Prix par nuit à partir de :538 776 IDR
Publiée le24 mai 2026
InvitéLa chambre est très confortable et la chambre est très confortable. La chambre est un peu inconcevable et pas trop confortable, comme si sous l'hôtel avait été remplacée la chambre originalement conçue pour quelque chose d'autre. Les aéroports de l'île de Galerie sont très bien situés dans les environs de la ville de Galerie. Surtout selon les mesures prises par l'Ouzbékistan.
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Prix par nuit à partir de :853 062 IDR
Publiée le7 mai 2026
InvitéLocation-wise, the hotel is not in the city center, but that’s not a big issue in Bukhara, the city is small and a taxi ride of around 10–15 minutes gets you anywhere.
However, there is a construction site right next to the hotel. Work starts early in the morning, if you’re planning a trip anytime soon, I would not recommend staying here due to the noise . And the breakfast is quite disappointing.
Most importantly, the hygiene standard was concerning. The toilet paper provided in our room appeared to be visibly stained.
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Prix par nuit à partir de :945 499 IDR
Publiée le5 janv. 2026
Maajy
Was such a beautiful place to stay stay if you want to stay near the old city and I loved it. The staff are very helpful and kind and one of the staff let me check in two hours since I arrived a bit earlier. That’s the hotel has really nice ambience to eat and all of the amenities and facilities that come with it are exceptional as well. I thoroughly enjoyed my stay and I would love to stay here, and I highly recommend anyone looking for a place to stay close to the old city to choose this place
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Prix par nuit à partir de :1 489 557 IDR
Publiée le6 mai 2025
ElGr
Un hôtel familial très chaleureux. Chambres confortables avec tout le nécessaire (sèche-cheveux, shampoing, savon, brosse à dents, chaussons). Excellents petits déjeuners.
Le seul point à prendre en compte concerne les rideaux, qui laissent passer beaucoup de lumière et peuvent perturber le sommeil dès le petit matin.
Sinon, l'hôtel est tout simplement excellent et le service est très aimable !
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Prix par nuit à partir de :446 339 IDR
Publiée le21 nov. 2025
Invité
Номер соответствует описанию и фото на сайте.
Местоположение отличное.
В номере есть все необходимое, зуб набор по запросу, текла раковина, после того, как ею воспоьуешься, лужа.
Завтраки посредственные, голодный не уйдёшь, но все холодное, так как выставляют с утра.
Нам не повезло, с нами заехала футбольная команда, которая гвлдела по вечерам, ближе к 23, чем доставляли неудобства.
В целом за эту стоимость место не плохое, белье чистое, кровать удобная,подушки тоже..
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Prix par nuit à partir de :670 829 IDR
Publiée le6 nov. 2025
Ekaterina Yablokova
Очень красивый отель с прекрасным обслуживанием, в пешей доступности от старого города. Нам предоставили семейный номер, состоящий из двух стандартов, соединенных межкомнатной дверью, очень удобно для 4 человек! В номере есть все необходимое, хороший ремонт и удобная мебель. На ресепшн помогли со всеми вопросами - забронировать столик в ресторане, осуществить обмен валюты и проч. Единственное, что немножко огорчило - достаточно скромный по сравнению с Хивой и Самаркандом завтрак, горячих блюд было мало, выпечка в заводских упаковках, зато неплохой кофе.
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Prix par nuit à partir de :750 061 IDR
Publiée le19 fév. 2025|Suite lit king
ディマNous avons passé un bon séjour dans cet hôtel. Le petit-déjeuner était délicieux, servi rapidement et avec modération.
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Prix par nuit à partir de :903 242 IDR