Hôtels avec Spa à Région métropolitaine de Santiago, Chili

This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience. I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect: - staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests. - check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff. Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.

Ce fut mon meilleur séjour de ce voyage de 21 jours en Amérique du Sud. Le Hilton Garden Inn propose des chambres au design exceptionnel, notamment la salle de bain. J'ai eu un accident à Torres del Paine et j'ai dû prendre un vol de Puerto Natales au Chili pour me faire opérer. Après l'opération, j'ai séjourné au Hilton Garden Inn. Dans d'autres hôtels, il m'aurait été impossible de me laver les cheveux, car il ne me restait qu'une main. Ici, j'ai pu prendre une douche et me laver les cheveux sans problème. L'enregistrement rapide et la gentillesse du personnel m'ont vraiment agréablement surpris, et ils parlent anglais en plus ! À Punta Arenas, j'ai eu beaucoup de mal avec la langue, surtout à l'hôpital. La chambre était impeccable, l'oreiller parfait et les draps d'une douceur incroyable. Le petit-déjeuner était également excellent, bien meilleur que tout ce que j'ai pu goûter dans d'autres hôtels à Puerto Natales et à Punta Arenas. Je suis rentré chez moi, mais cet hôtel me manque déjà. J'ai hâte de remercier chaleureusement tout le personnel. Je recommande vivement cet hôtel. J'y ai d'ailleurs rencontré de nombreux joueurs de football. Attendez ma vidéo de présentation sur YouTube, avec de nombreuses images pour étayer mes propos.

Super close to the airport. Excellent for transit. The airport transfer service is complimentary and reliable. Driver made clear instruction on pick up so that it was smooth. Transfer to the airport was arranged on arrival to the hotel. The room is big with high ceiling. There is nothing to complain about the room. Just there is no supermarket / restaurant near by the hotel.

Le personnel de la lobby était chaleureux, bienvenu et gentil. Le concierge était excellent, ils ont offert de grandes recommandations locales et étaient toujours heureux d'aider, ce qui a fait de mon temps dans la ville facile et agréable. Je me suis accueilli avec des sourires amicaux chaque fois que je passais par le lobby, ce qui a fait de l'expérience un sentiment de pensée et de personnalité. L'hôtel est très confortable et très confortable.

Lo que hace el hotel especial es el servicio y atención de el personal, muy amables y muy atentos a las necesidades. En especial el servicio de Lucas que me ayudó a aclarar todas las que tenía sobre el hotel.

i had just arrived Santiago , for my first time, - i am familiar with the chain name so booked it -- from the moment i arrived, every staff member from the front desk, bellmen, housekeeping,... was so so friendly, helpful, caring. I stayed a week, --- there is a spa, pool, bar, restaurant, outside space i adore the nespresso machine in the room as i drink coffee free breakfast, across from a mall and grocer... just take an uber to town nearby to parks and hillside viewpoints clean, comfortable, quiet, just made sense --- fantastic customer service all around ...the bed was huge, and very comfortable

C'était mon troisième séjour dans cet hôtel la semaine dernière, car j'utilisais l'aéroport comme point de départ pour mes déplacements. L'Holiday Inn est idéal pour cela. Très facile d'accès depuis les aéroports nationaux et internationaux. Enregistrement rapide. Personnel serviable. Grande salle de bain. Lit confortable. Excellente connexion Wi-Fi. Bon petit-déjeuner. Bar et espace détente agréables. Je recommande vivement cet hôtel.

Grande location au cœur du centre-ville, près d'un grand centre commercial avec beaucoup de restaurants et d'options pour manger. La zone se sent sûre et confortable, ce qui la rend facile à attirer. Excellent valeur pour de l'argent compte tenu de la situation privilégiée.

It was so peaceful and beautiful, just what we needed. The room was really nice, contemporary and warm. The grounds were spectacular, amazing trees. The staff were really nice and friendly. Specially Christof who gave us a tour of the Palace. Only down side was we pre booked a car to bring us into the city for our next leg. The driver was a complete ****** and near killed us all several times. Not sure this is just the way the locals drive at all.

Amazing hotel right in the heart of town, walking distance to the restaurants, parks and city center. The rooms are on the smaller side but it wasn’t a problem at all. We’ve enjoyed the view from the pool, their wine bar and restaurant and cozy lounge with free coffee and delicious desserts. Everyone in our party staying in Santiago longer have extended their stay. Definitely staying here again when back to Santiago.