Publiée le9 janv. 2025|Chambre de luxe, avec vue (lit king size)
InvitéThis is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience.
I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect:
- staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests.
- check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff.
Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.
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Prix par nuit à partir de :88 959 PKR
Publiée le19 oct. 2025
Pawel_D
L'hôtel était très agréable, le personnel accueillant et l'emplacement idéal, à proximité de l'aéroport. De plus, nous avons pu bénéficier d'une navette gratuite à 5 h du matin, ce qui était un atout considérable.
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Prix par nuit à partir de :24 041 PKR
Publiée le6 avr. 2026
Invité
Super close to the airport.
Excellent for transit.
The airport transfer service is complimentary and reliable.
Driver made clear instruction on pick up so that it was smooth.
Transfer to the airport was arranged on arrival to the hotel.
The room is big with high ceiling.
There is nothing to complain about the room.
Just there is no supermarket / restaurant near by the hotel.
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Prix par nuit à partir de :21 200 PKR
Publiée le20 oct. 2025
Utilisateur anonyme
Le service est très bon, le check-in de la réception a également envoyé un cookie, le restaurant du toit est bon, le soleil est très beau, les installations de l'gym sont complètes, à pied 7-8 minutes ont un grand modèle, la porte a 24 heures de voiture de police, très sûr
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Prix par nuit à partir de :30 092 PKR
Publiée le11 fév. 2026
Invité
Lo que hace el hotel especial es el servicio y atención de el personal, muy amables y muy atentos a las necesidades. En especial el servicio de Lucas que me ayudó a aclarar todas las que tenía sobre el hotel.
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Prix par nuit à partir de :36 308 PKR
Publiée le17 déc. 2024|Chambre lit king avec vue sur le jardin
Alexandra Staiger
i had just arrived Santiago , for my first time, - i am familiar with the chain name so booked it
--
from the moment i arrived, every staff member from the front desk, bellmen, housekeeping,... was so so friendly, helpful, caring. I stayed a week, ---
there is a spa, pool, bar, restaurant, outside space
i adore the nespresso machine in the room as i drink coffee
free breakfast, across from a mall and grocer...
just take an uber to town
nearby to parks and hillside viewpoints
clean, comfortable, quiet, just made sense
--- fantastic customer service all around ...the bed was huge, and very comfortable
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Prix par nuit à partir de :39 355 PKR
Publiée le28 juill. 2025|Chambre à deux lits double
Mister StephenC'était mon troisième séjour dans cet hôtel la semaine dernière, car j'utilisais l'aéroport comme point de départ pour mes déplacements. L'Holiday Inn est idéal pour cela. Très facile d'accès depuis les aéroports nationaux et internationaux. Enregistrement rapide. Personnel serviable. Grande salle de bain. Lit confortable. Excellente connexion Wi-Fi. Bon petit-déjeuner. Bar et espace détente agréables. Je recommande vivement cet hôtel.
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Prix par nuit à partir de :41 413 PKR
Publiée le6 mai 2025|Chambre lit king
Invité
I was liking the stay until I saw the water comes down from the light in the bathroom on top of me while I was standing exactly there. Breakfast is good with more options. Comfortable bed
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Prix par nuit à partir de :23 835 PKR
Publiée le1 déc. 2024
Invité
Amazing hotel right in the heart of town, walking distance to the restaurants, parks and city center. The rooms are on the smaller side but it wasn’t a problem at all. We’ve enjoyed the view from the pool, their wine bar and restaurant and cozy lounge with free coffee and delicious desserts. Everyone in our party staying in Santiago longer have extended their stay. Definitely staying here again when back to Santiago.
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Prix par nuit à partir de :37 831 PKR
Publiée le14 fév. 2025|Chambre lit king supérieur
AFLModern hotel in excellent location in Providencia, within walking distance of Costanera mall and plenty of cafes and restaurants. Comfortable, clean and functional. The only con is that the mini fridge didn’t work, but other than that, all good
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Prix par nuit à partir de :37 214 PKR