The room is clean but a little bit small. Food is a little bit above average. I don't use any facilities so I can't say anything. Overall I like this hotel for the reasonable price.
If you just need some place to sleep, this is the right place
If I go to PIK2 again I'm considering to book this hotel again.
Un excellent hôtel pour une nuit avec une longue escale. Situé près de l'aéroport. Le transfert est gratuit, vous devez contacter l'hôtel à l'avance pour réserver un transfert. L'hôtel dispose d'un magnifique spa et d'une salle de sport. Nous l'avons pris sans petit-déjeuner, mais avons déjeuné au restaurant, le menu était varié, la nourriture était délicieuse.
La situation est stratégiquement connectée à Teraskota, il n'est pas trop fatigué, la chambre est propre, je suis juste un peu douteuse si la feuille de lit est changée pour chaque nouvel invité parce qu'elle a un odeur étrange, la chambre a également besoin d'un refroidisseur, Le son des véhicules extérieurs pèse vraiment dans la chambre, le son de la AC est également très perturbant, le personnel est ami et utile.
The check-in process was very fast, taking only a few minutes, and the receptionist was very friendly. I had complained that the air conditioner in my room wasn’t cold, and the technician quickly came to check and fix it. Overall, I was satisfied with my stay, but the bedsheet had some stains, which made it look less clean.
Good location in Banten, everything are good only the room size a bit too small, even after upgraded, especially toilet.. But so far the service and breakfast are above par.
L'hôtel est proche de l'aéroport. Vous devez contacter la réception pour qu'une voiture vienne vous chercher. La chambre est très propre et dispose d'un petit réfrigérateur. L'hôtel peut livrer des repas dans la chambre 24 heures sur 24. Il y a un KFC, des restaurants occidentaux et des petits magasins à côté de l'hôtel, ce qui est très pratique.
Where do I begin?
The entrance to the hotel is impressive—gleaming, well-maintained reception areas and spotless toilets, truly reflecting the 4.5-star rating. The reception staff were excellent—friendly, accommodating, and genuinely warm in their service. The facilities themselves were solid, offering a well-equipped gym, engaging fitness classes, a decent-sized pool, and reasonably priced food and drinks. Overall, the amenities were good, and I had no complaints on that front. However, an extra fold-out bed was an added cost (about half the price of the room), though they did offer a discount on it.
Unfortunately, things took a turn when we saw the room. This was nowhere near a 4-star standard—more like a 2-star experience. While it's cheaper compared to places I stay in Australia, it was still twice the price of accommodations nearby, which makes it feel overpriced for what it is. The lady at reception could only offer us two room options, both of which were in poor condition, so we opted for the lesser of two evils. This was a disappointment in terms of service.
The room itself had a number of issues. The hot water barely worked—either scalding hot or ice cold, with no middle ground. The room was dirty, with visible damage such as switches hanging off the walls, poor patch-up jobs, and mold on the ceiling. It was simply unpleasant, as you can see in the photos. This is supposedly one of the best properties in the area, but it felt like they have a monopoly here, given the lack of competition nearby. The air conditioning unit made a horrible noise and had an unpleasant smell. Overall, the room was tired and in desperate need of renovation.
One last thing to note: if you're traveling with children, be cautious when it rains—the tiles at the entrance get incredibly slippery.
Would I recommend this resort? Based on the room quality and the price, unfortunately, I can't recommend it. I won’t be returning in the future.
I stayed at episode for 3 nights and had a really great time. The room was thoughtfully designed with so many nice details, and everything felt clean and fresh. The breakfast was awesome—lots of variety and super tasty. The staff were friendly and helpful, which made the stay even better. I loved the overall design of the hotel, from the corridors to the rooms, bathrooms, and even the elevator. It all came together for a really pleasant experience.
One thing that could be better, though, is the lighting in the room. I was hoping for a cozy, late-night vibe, but the lights were too bright, and there wasn’t a way to dim them. Adding a soft, dimmer light option would make the rooms even more comfortable.
Overall, I’d definitely recommend this place!
Pour une escale rapide pour se reposer et se détendre si vous avez un vol le lendemain. Le personnel de l'hôtel est sympathique et propose un réveil si vous avez un vol tôt le matin. L'hôtel dispose d'une navette gratuite depuis et vers l'aéroport. Chambre confortable et propre avec tout ce dont vous avez besoin pour vous rafraîchir. Il y a aussi une belle piscine pour se détendre. Non loin de la ville mais très proche de l'aéroport. Il nous a fallu environ 5 à 10 minutes pour arriver à l'aéroport.
At the Lobby, while waiting for the Uber, I was advised not to put my feet up on the chair nor eat in the lobby area. Yet two days we had stayed there, we had witnessed that a group of people were literally eating, and a few people were taking a nap on the couch with their feet up.
”The breakfast buffet was a letdown; the options were limited, and the food quality was very poor.”
Food wasn't being re-filled in when empty.
Tables weren't cleaned right away.
We felt being watched when we were trying to get the second plate..
Issues with one of the elevators!! Card isn't working.
Très bien
149 évaluations
8.4/10
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Très bien
IInvitéWhere do I begin?
The entrance to the hotel is impressive—gleaming, well-maintained reception areas and spotless toilets, truly reflecting the 4.5-star rating. The reception staff were excellent—friendly, accommodating, and genuinely warm in their service. The facilities themselves were solid, offering a well-equipped gym, engaging fitness classes, a decent-sized pool, and reasonably priced food and drinks. Overall, the amenities were good, and I had no complaints on that front. However, an extra fold-out bed was an added cost (about half the price of the room), though they did offer a discount on it.
Unfortunately, things took a turn when we saw the room. This was nowhere near a 4-star standard—more like a 2-star experience. While it's cheaper compared to places I stay in Australia, it was still twice the price of accommodations nearby, which makes it feel overpriced for what it is. The lady at reception could only offer us two room options, both of which were in poor condition, so we opted for the lesser of two evils. This was a disappointment in terms of service.
The room itself had a number of issues. The hot water barely worked—either scalding hot or ice cold, with no middle ground. The room was dirty, with visible damage such as switches hanging off the walls, poor patch-up jobs, and mold on the ceiling. It was simply unpleasant, as you can see in the photos. This is supposedly one of the best properties in the area, but it felt like they have a monopoly here, given the lack of competition nearby. The air conditioning unit made a horrible noise and had an unpleasant smell. Overall, the room was tired and in desperate need of renovation.
One last thing to note: if you're traveling with children, be cautious when it rains—the tiles at the entrance get incredibly slippery.
Would I recommend this resort? Based on the room quality and the price, unfortunately, I can't recommend it. I won’t be returning in the future.
LLC666I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.
UUtilisateur anonymeQu'est-ce que nous pouvons dire ... une hospitalité chaude, vérifiée.
Reste ici pour la fête de la journée de mon fils, et une coupe gratuite de gâteau juré l'a apporté ...
Tout est bien, et nous sommes heureux de passer une nuit ici.
11363133****Cet hôtel est plutôt bien, au moins c'est une chaîne internationale. Nous avons réservé une chambre fumeur et ce n'est pas loin de l'aéroport.
IInvitéAt the Lobby, while waiting for the Uber, I was advised not to put my feet up on the chair nor eat in the lobby area. Yet two days we had stayed there, we had witnessed that a group of people were literally eating, and a few people were taking a nap on the couch with their feet up.
”The breakfast buffet was a letdown; the options were limited, and the food quality was very poor.”
Food wasn't being re-filled in when empty.
Tables weren't cleaned right away.
We felt being watched when we were trying to get the second plate..
Issues with one of the elevators!! Card isn't working.
EEphaniaaaCozy, all foods are delicious, super friendly and helpful staffs, high quality bed and pillow (king koil), clean, unlimited drinking water when you’re staying there. Super recommended to get their ‘bakaran tepi pantai’ for dinner.. upon arriving you’ll get free 5 minutes shoulder massage, welcome drink and also welcome cookies, and while waiting for your room, you can wait in their waiting room with AC and guava juice..
IInvitéBest hotel in South Tangerang so far, luxury hotel but affordable rate. Spacious room, nice view, clean swimming pool and suitable for family having todler.
MMicky is NOT A BARISTAI stayed at episode for 3 nights and had a really great time. The room was thoughtfully designed with so many nice details, and everything felt clean and fresh. The breakfast was awesome—lots of variety and super tasty. The staff were friendly and helpful, which made the stay even better. I loved the overall design of the hotel, from the corridors to the rooms, bathrooms, and even the elevator. It all came together for a really pleasant experience.
One thing that could be better, though, is the lighting in the room. I was hoping for a cozy, late-night vibe, but the lights were too bright, and there wasn’t a way to dim them. Adding a soft, dimmer light option would make the rooms even more comfortable.
Overall, I’d definitely recommend this place!
ЕЕленаUn excellent hôtel pour une nuit avec une longue escale. Situé près de l'aéroport. Le transfert est gratuit, vous devez contacter l'hôtel à l'avance pour réserver un transfert. L'hôtel dispose d'un magnifique spa et d'une salle de sport. Nous l'avons pris sans petit-déjeuner, mais avons déjeuné au restaurant, le menu était varié, la nourriture était délicieuse.
DDeznadDirection : L'hôtel était situé dans l'aéroport, donc si vous réservez une chambre à cet endroit, recherchez la porte de départ du T3 4D.
Une fois que vous entrez dans l’aéroport, dirigez-vous vers l’arrière. L'entrée est cachée à côté d'un salon de coiffure. Notez qu'il y a un escalier qui mène au comptoir d'enregistrement de l'hôtel.
Notez que cet hôtel n'est pas idéal pour les personnes en fauteuil roulant et avec des béquilles, car vous devrez descendre et monter des escaliers.
L'enregistrement a été fluide et rapide.
Bien qu'elle soit sans fenêtre, la chambre d'hôtel était spacieuse pour une escale. Le lit était confortable et moelleux !
La borne de recharge utilise la prise standard de Singapour.
Les toilettes étaient super ! Il est venu avec un bidet ! Ils nous ont fourni une brosse à dents, un kit de vanité, du savon, du shampoing et du revitalisant !
Dans l’ensemble, la chambre et les équipements sont super propres ! Il est idéalement situé dans l'aéroport, vous aurez donc un accès facile pour vous enregistrer pour les premiers vols.
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