Hôtels avec Spa à Bagmati, Népal

Excellent Stay and Warm Hospitality at Mercure Kathmandu This was my first time visiting Kathmandu, and Mercure Kathmandu truly left a wonderful impression. From the moment we arrived, the service and hospitality stood out. A special mention to Paras, who picked us up from the airport and helped us with check-in. He was exceptionally kind and professional, and even shared some very useful information about getting around Kathmandu — which really helped us make the most of our trip. We had booked a room with breakfast for only one person, but the hotel kindly extended complimentary breakfast for both of us — a gesture we truly appreciated. The room itself was awesome — clean, comfortable, and well-equipped. The toiletries were complete, even including a razor and shaving cream, which was a nice touch. Overall, the staff throughout our stay were consistently helpful and friendly, making us feel very welcome. Highly recommend Mercure Kathmandu to anyone visiting the city — great service, comfort, and warm hospitality all around!

The staff here is incredibly helpful and attentive to my needs. They offer free luggage storage and drop-off services at the airport. Even when I was about to take off, they wished me good luck with a small scarf. I highly recommend staying here. I think I’ll be staying here again when I travel to Kathmandu next time.

L'expérience la plus merveilleuse de Lo Mustang en novembre 2024. Je suis venu au Népal pour un mariage et Anisha au bureau frontal est allée au-dessus et au-delà. Le centre de la ville est très bien situé, mais le centre de la ville est très bien situé. L'hôtel est dans la position parfaite avec de grandes installations. J'ai initialement choisi ce lieu en raison de la belle décoration traditionnelle. Il était beau en personne avec des murs sur chaque étage. Le petit déjeuner est fantastique avec vue sur le toit. J'ai fait une réservation pour la seconde fois sur mon retour à la maison parce que c'était si beau.

The room made a decent first impression and did the bare minimum. But, it quickly became clear that it’s best suited for a very short stay. The bed was comfortable enough. Overall, the room is fine if you’re just passing through, but anything longer starts to feel like stretching it. Staff presence around the hotel was limited. They clearly run on a lean operation, which can go either way. The guard in front of the elevator stood out in the best possible way and added a genuinely warm, human touch, which helped balance things out. At check-in, I was given two complimentary cocktail coupons for the upstairs bar, which immediately lifted my spirits. This was a place I had enjoyed many times before and often recommended to friends and family. I had good memories of the atmosphere, the food, and the general vibe, so I went in with high hopes. In the past I had written raving 5-star reviews of their restaurant food and amazing service! Unfortunately, the experience that followed didn’t live up to those expectations. What should have been a simple, enjoyable night out unraveled into confusion and unwelcoming interactions. Small moments piled up, the mood shifted, and it became clear that the experience had gone off the rails. Rather than force it, my group and I decided to take our time and money elsewhere. Sometimes you read the room and move on. I returned to the hotel later that night and stayed over. Took a hot shower in the morning, loved the smell of their body wash, btw! Another brief interaction during checkout reinforced the same theme: rigid, abrupt, and lacking the kind of hospitality that makes guests feel welcome. All in all, it’s disappointing to see a place I once enjoyed and freely recommended lose its consistency and warmth. I’m no longer comfortable recommending it, and I’m not sure I would choose to return. As for the unused cocktail coupon, I still have it. Any takers?

The skyline restaurant is the best at sunset in this hotel. They have a transparent glass floor to watch everything under your feet. Many locals also get dressed up and come here to enjoy the million-dollar-worthy sight. You can also enjoy the buffet breakfast at the same restaurant if staying here. I used the swimming pool and sauna on 9 floor. The staff there are very attentive and friendly. Feel like a queen being there! The room is super clean and smell nice! I am amazed by the A.C. System. Believe me that’s very rare to find in Kathmandu! All is very good from the beginning of check-in and till the end. They have free drop-off transportation to airport. So I would highly recommend to book the last nights in Nepal and enjoy a relaxing evening of here!

They are in a location where its very difficult to return from, unless you use their service of 4500npr to at least to return to main kathmandu for 2pax. with their pricing, and the guests count they usually have, they can easily afford a regular shuttle bus or transport, that they can provide which pick/drop visitors to a certain main location on Kathmandu. otherwise all good

The hotel is perfect location 20 min drive from airport. Hotel is Amazing,like room is big ,bathroom amenities all very useful, service is excellent,and breakfast has a lots of variety and testy as well .value of money

Le restaurant est très confortable et très confortable. Le personnel du bureau de réception n'était pas très familiarisé avec son travail. 1. Je ne trouve pas ma réservation. 2. Mal calculé le nombre de nuits à séjourner 3. N'avait pas réalisé que la chambre était prépayée et allait être facturée à nouveau. Mais il a reconnu ses erreurs.

Nous savions que le service serait bon dès que nous nous réservions, et dans les heures nous avons reçu un courriel de bienvenue, en indiquant les moyens de les contacter si nous le devions. Sur la prise en charge de l'aéroport, ils étaient rapides et efficaces et le taxi nous a pris seulement 20 minutes avec le trafic. L'hôtel était un ancien palais, mais il nous a été fait un coup de fouet. Les artifices et les images historiques ont été écrasés par les halls et l'extérieur n'a fait que correspondre à la perfection royale. Nous avons séjourné dans la suite royale, avec un grand lit et un balcon. Le personnel était très bien, le petit déjeuner était standard pour les heures de pointe et bien que l'emplacement n'est pas dans la profondeur de Thamel, la zone la plus sortante pour manger et boire, il était dans 30 minutes de marche de la plupart des marques et comme il était l'ambassade/ La zone de travail du bureau, il y avait une belle vibe. Il y a quelques choses qui ne peuvent être contrôlées. La pollution était réelle. Tout d'abord quand vous marchez plus près des rues, quelque chose à penser si vous êtes sensible à cela. En dehors de cela, tout était vraiment merveilleux. Niraj Yadav le récepteur et l'équipe, nous vous remercions chaleureusement.

I booked room for my wife and she is disappointed from hotel staff and she didn’t get same what I booked . Hotel isn’t far from hotel.