Hôtels avec Spa à Province de Van, Turquie

We stayed at this hotel for one night mainly to enjoy the facilities such as the swimming pool, sauna, steam room, and spa area. First of all, I would like to appreciate the staff and management for being friendly and helpful. We accidentally booked for the wrong date, and they kindly helped us change the booking to one day earlier so we could stay immediately, which we were very thankful for. The room itself was spacious and comfortable, and the breakfast had a good variety of options. Overall, the room and breakfast experience were good. However, the main disappointment was the wellness facilities, which were the main reason we chose this hotel. When we arrived, there were some cleanliness issues in the bathroom, including stains in the toilet, and we had to request additional cleaning. The swimming pool was extremely cold and basically unusable. We were told it had been turned off because of the seasonal change, which was disappointing as this information was not made clear beforehand. The sauna was also cold when we arrived, and staff informed us it needed a few hours to heat up, so we could only use it briefly. The steam room was completely out of service due to technical issues. In the end, we could only properly use the Turkish bath area. While the staff were polite and tried to help, the facilities unfortunately did not match the expectations created by the hotel advertisement and booking experience. I think this hotel has potential because the rooms and customer service were good, but the wellness facilities need better maintenance and clearer communication for guests.

La chambre d'hôtel a été très confortable et a été très confortable. Malheureusement, je ne pouvais pas dormir bien parce que le système centralisé de climatisation m'a fait suer toute la nuit. La chambre était si chaude! Le personnel était utile et poli. Le petit déjeuner a offert de nombreuses options de nourriture. Nous avons également dîné au restaurant. Le personnel était ami et utile et la nourriture était moyenne.

Two empty pet şişe and an empty bag of ıslak mendil bulduk. Hemde a TV komanda. Also the light at the front door was burned out, and the emiş ventilatör in the bathroom did not work. Ayna tam buharlanmıştır. Also, the toilet seat is the wrong size for the toilet. It moves around while you are sitting on it. Also, the tub does not drain while you are shoering. It covered my feet. Finally, the light over the coffee machine is too dim, and the coffee kettle lid is broken.

Все было прекрасно, главный плюс этого отеля, что в лобби баре наливают алкоголь, что редкость для этого региона

L'hébergement a été confortable.Son ami était modeste à la réception.Il faut faire attention à la nettoyage de la piscine et la cabine de douche a bougé... il faut faire attention à la douche.

Excellent location,good staff,but need a renovation.

Comfort suite otele gittiğimizde rezervasyonumuzu geç yaptığımız için boş odaları olmadığını farklı bi otelde kpnaklayacağımızı söylediler, pars palace otele götürüldük, odanın büyüklüğü yeterliydi, temizdi, kahvaltısını da çok beğendik vana tekrar geldiğimizde tercih edeceğimiz bir oteldi